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Edward Z88

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Posts posted by Edward Z88

  1. Hi Steve,

    1 hour ago, Gingersteve91 said:

    Am I typing the correct command to trigger stack 161 on step 4 in the below picture?

    The syntax “Gx” can be used to trigger a whole stack. The syntax “Tx/y” can be used to trigger a specific cue within a stack. More information can be found here...

    https://zero88.com/manuals/zeros/cues-playbacks/cue-settings/cue-macros

    1 hour ago, Gingersteve91 said:

    Also is there a way to use the stack without needing to raise its physical fader as per previous versions of the zeros software?

    Could you elaborate on what you’re trying to achieve? Triggering a playback using trigger macros will trigger it at 100%, irrespective of that playback’s fader level.

    Hope this helps,

    Edward

  2. Hi Steve,

    Sorry to hear this, thanks for letting us know. We haven’t had any other reports of this, so I am going to guess this is an issue specific to how the app is handling data from OrbXF for the screen resolution of the Galaxy S10.

    9 hours ago, Gingersteve91 said:

    The number cruncher or wheels window is not effected just appears to be palettes. I don't recall this being and issue in the past but I don't regularly use the pallete windows via the app so I may have just missed it.

    Can you select palettes correctly using the Z Monitor app?

    9 hours ago, Gingersteve91 said:

    We will be updating the desk to 7.9.9 in the new year once our panto closes, I will check to see if this still happens once updated

    After updating the software, let me know whether this solves the issue.

    If you have any questions let us know. 

    Edward

  3. Hi Neil,

    57 minutes ago, Neil Macmillan said:

    Another possibility is that "Auto (with first cue)" can only be selected if "Auto (with previous cue)" or "Auto (after previous cue)" haven't been used in any other cues, and selecting "Auto (with first cue)" disables the use of the other two for any other cues in that playback.

    Creating a cue with "Auto (with first cue)" would automatically place that playback into a setup which reorders the cues based on the wait time.

    This would minimise disturbance to current coding.

    The ability to auto trigger any cue in a stack x seconds after the very first in that stack is an interesting idea, thanks for the feedback.

    1 hour ago, Neil Macmillan said:

    The idea that I press go and things happen exact numbers of seconds or tenths of seconds after that go button is released, without having to have a midi file or be against specific real times, is something I think even the FLX is missing.

    I guess the assumption here, is that if you are synchronising lighting to an audio track, you are likely to have MIDI connecting the two systems. Starting a time code clock at the same time as the audio source, then means you don’t even need to press GO on the FLX at the right time, and you don’t even have to program cues in the correct order - they will just run at the specified hour, min, second and frame when FLX receives it.

    Edward

  4. Hi Neil,

    For the ultimate method of synchronising lighting cues to an audio track, Timecode triggers can be used. Unfortunately this is only available on the FLX console, not FLX S consoles. FLX consoles also have real-time triggers, so in your New Year example you could have a cue running at 11pm or midnight on the dot. See David’s link above he has helpfully posted for more information.

    Something you may wish to try, is programming your cues on the console, but then load the show file into Phantom ZerOS on PC, running as an OrbXF desk type. OrbXF consoles have a “Learn” function. This allows you to tell ZerOS to start learning the times of a cue stack, and as you press the Go button in real time, the console will calculate and add in the Auto timings. You could then save the show, and then load it back into your console.

    Hope this helps,

    Edward

  5. Hi Jake,

    No problem at all.

    7 minutes ago, MerlinTheatre said:

    Ah cool, I was going to say I was running 7.9.8 in case that this was the case. Glad it's not me being thick! I will utilise a UDK for this project

    Keep an eye on our website and social media as we'll post when ZerOS 7.9.9 is released.

    If you have any questions let me know.

    Edward

  6. Hello,

    Really sorry to hear you have had difficulty recording intensity effects.

    We are aware of an issue in ZerOS 7.9.8 software, which results in intensity effects not recording on some fixtures.

    This has been fixed by our software team, and we are aiming to release ZerOS 7.9.9 next week to fix this.

    In the meantime, intensity effects can be recorded correctly onto UDKs.

    If you have any questions please let me know.

    Edward

  7. Hello,

    6 minutes ago, DALX said:

    Is it the location information of where a colour swatch is located is stored in a show, not the colour, so if you change the colour in a colour swatch location, all of your cues containing that colour will update ?

    When you apply a palette to some fixtures, you will see you get the palette code displayed on the encoders, such as "C20" for colour palette 20. If you then record a cue, the cue records the fact those parameters are using palette 20 - they do not record the raw parameter values. This allows you to update palettes, and any cues recorded using the palette, will have updated too.

    More information here...

    https://zero88.com/manuals/zeros/palettes/referencing-palettes

    If you have any questions let me know.

    Edward

  8. Hi Caffrey,

    Welcome to the Zero 88 Forum.

    33 minutes ago, Caffrey said:

    I'm going live with our Christmas Panto rehearsals on Monday, so any news on 7.9.9? or should I downgrade back to 7.9.6 to get the fixture library back to a known state.

    We are hoping to release a “Release Candidate” of ZerOS 7.9.9 next week to our forum beta testers. All being well with that, we will then be able to release ZerOS 7.9.9 officially. Therefore if you need to access the Intensity wheel for these fixtures on Monday, I’d recommend rolling your software back to ZerOS 7.9.7. 

    ZerOS 7.9.7 can be downloaded from the link below...

    https://zero88.com/zeros#legacy

    36 minutes ago, Caffrey said:

    By the way, the Stairville HL-x9 Quad is completely missing from the 7.9.8 update but was in the 7.9.6

    Please drop us a link to the missing fixture’s manual to fixturesupport@zero88.com, and we’ll add the fixture to the list to be included in a future fixture library release.

    I hope this helps, if you have any questions let us know. 

    Edward

  9. Hi Sean,

    Welcome to the Zero 88 Forum.

    34 minutes ago, Sean said:

    Can I presume this is a triac issue or is there something else I should look for.

    Have you ensured that the preheat levels, and manual control levels, are set to their defaults? 

    Apologies for checking the obvious, but have you ensured the bypass switch hasn’t been activated for the channels at full?

    If you have any questions let us know. 

    Edward 

  10. Hi @el gordo,

    Welcome to the Zero 88 Forum.

    11 hours ago, el gordo said:

    exact same issue here.

    Really sorry to hear you have come across this issue on Orb as well.

    11 hours ago, el gordo said:

    had to use the ZerOs app to see what I'm doing on the desks encoders.

    To view the functionality of the Orb encoders, you can view the "Wheels" desktop on the external monitor.

    11 hours ago, el gordo said:

    I couldn't figure out a way to separately load the latest fixture library on version 7.9.7

    The latest full library that was compatible with ZerOS 7.9.7 was GFT40. We now use a new format for our fixture libraries (ZLBR), which will not be compatible with ZerOS 7.9.7 and earlier.

    11 hours ago, el gordo said:

    In 7.9.8 it is, so I switched back and hope for a bugfix update very soon.

    Our software team have already fixed the issue, which will be included in ZerOS 7.9.9, currently scheduled for release by the end of the year.

    If you would like access to a pre-release version of software containing the fix, please send me an email.

    If you have any questions let me know.

    Edward

  11. Hi Steve,

    29 minutes ago, Steven h said:

    One of the first things i checked after  it wouldn't connect was whether it needed any permissions to run.

    OK thanks for confirming. Seems odd that the only change to the system is a new iPhone.

    22 hours ago, Steven h said:

    matching the ip addresses it just keeps coming back as not connected.

    The console should automatically appear in the list of consoles in the ZerOS Remote app. You shouldn't have to manually type in its IP address.

    31 minutes ago, Steven h said:

    am now going to try a new router  and create a new network to see if this maybe the problem.

    If this doesn't solve it, feel free to email me a list of the devices you're using for your remote network, how they're connected, and the IP addresses they are using.

    Edward

  12. Hi Steve,

    If you are running iOS 14.2 on your iPhone SE, you should have received an iOS pop-up message upon opening the ZerOS Remote app for the first time, stating that you need to grant the app access to other devices on the network. If you have not seen this message, go to the iOS Settings app, and choose "Privacy" -> "Local Network". You should see Z Remote listed. Ensure that it is switched on to give it access to the local network.

    I hope this helps, if you have any questions let me know.

    Edward

  13. Hello,

    Essentially, Mood Boards are just shortcuts to colour values. Therefore if you apply a mood board, and then record this to a cue, you are just recording raw colour values, with no reference to the mood board you used.

    If you wish to keep track of the colours you are using in your cues, I would recommend using colour palettes. You can therefore record the mood boards you wish to use as your own colour palettes, and then these can be used to record your cues. This means you can easily update your colour palettes, and any cues that used them will be updated too. It also saves you having to keep finding the colours you need within the different moods.

    Hope this helps, if you have any questions let me know.

    Edward

  14. Hi James,

    Welcome to the Zero 88 Forum. 

    57 minutes ago, James_Hastingsss said:

    Not sure if these are set correctly. Also, what do I have to do change on the Mac and how do I do this?? 

    If you are using a single Ethernet cable between Capture and your Mac, you won’t need to worry about setting the Router IP on the FLX S48 CITP settings. However, your IP address of the CITP protocol on FLX S48, must be in range of the IP address of your Mac. Your FLX S48 CITP must have the same subnet as your Mac.

    Therefore if you wish to use the IP of 192.168.1.101 for your FLX S48 CITP settings, set the subnet to 255.255.255.0, and then change your Mac’s IP address to 192.168.1.x (x could be any number between 1-254, which doesn’t conflict with your FLX S48), also with a subnet of 255.255.255.0. 

    After changing the IP address of your Mac, I’d recommend restarting Capture, and FLX S48 and Capture should then be talking.

    (I have moved the topic into the FLX S forum, rather than FLX forum).

    Hope this helps, if you have any questions let me know. 

    Edward

  15. Hi Josh,

    31 minutes ago, Jmax said:

    Yes I did have the shift button held down when I pressed enter. I have tried restarting it several times to see if that helps but it made no change.

    Thanks for confirming.

    Please email us a picture of the console's serial number to support@zero88.com, displayed at the top of the LCD when you open Super User, and we will be able to advise the next step.

    If you are able to, it would also be worth copying the Jester4.1 software onto a different USB stick if you have one to hand, and try booting the console with the left and right arrow keys held down again. 

    If you have any questions let me know.

    Edward

  16. Hi Josh,

    Thanks for the photos.

    14 minutes ago, Jmax said:

    When I go into the usb host mode option it doesn't come up with a upgrade option it just shows some text which I guess is some version info.

    When you chose <USB Host>, did you have Shift held down?

    56 minutes ago, Edward- Z88 said:

    Then arrow down to <USB Host>. Hold SHIFT and press ENTER, and you should see the option to choose <Upgrade>.

    If you have any questions let me know.

    Edward

  17. Hello,

    Welcome to the Zero 88 Forum.

    33 minutes ago, Jmax said:

    It is running v3.1 firmware I have tried updating it to 4.1 but it cannot recognise the usb stick.

    JesterOS 4.1 can be downloaded here...

    https://zero88.com/storage/downloads/248ce535-0aef-40ac-89a6-88e34e4f2cf1/Jester41.zip

    Once downloaded, extract the file to the root of a USB stick, and plug into the Jester. Then boot the Jester with the left and right arrow keys held down.

    If the Jester cannot detect the USB stick, turn the Jester off, and remove the USB stick. Then turn the Jester on, and go into Super User (SHIFT + MODE). Then arrow down to <USB Host>. Hold SHIFT and press ENTER, and you should see the option to choose <Upgrade>. Press this, and run the upgrade.

    If you have any questions please let us know.

    Edward

  18. Hello,

    What software version is your Solution console currently running? To find out, choose the "Other Windows" button found top left of the Output Window. From the drop down menu choose "System Information". In the window that opens will be a line of text displaying the Software Version.

    If you are running ZerOS 7.9.x, you will be able to install the latest ZerOS software following the instructions below...

    https://zero88.com/manuals/zeros/setup/load#zeros

    If you are running ZerOS 7.8.x, please see the instructions below...

    https://zero88.com/manuals/zeros/software-updates/zeros-usb-creator

    If you have any questions let me know.

    Edward

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