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Edward Z88

Zero 88 Alumni
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Posts posted by Edward Z88

  1. 37 minutes ago, iank99 said:

    Thanks for that - on a side note - the Alcora picture on that page isn't the correct picture...

    The timer knobs were dark grey to match the fader caps - the knobs on the one in the picture are from a Sirius

    Good spot!!

    26 minutes ago, kgallen said:

    Hey... I want an Alcora Mk1 picture!

    There you go...

    https://zero88.com/control/alcora

    Time pot caps are correct, and it keeps @kgallen happy - win win!!

    Edward

  2. Hi Ian,

    42 minutes ago, iank99 said:

    @Edward Z88I can see how that works for FLX & ZerOS but where do the older articles referring to "legacy" products now reside? I've just had a quick look at the manuals page and can't see any links to Frog/Fat Frog (for example) and there are many still in use & being traded second hand - but often the manuals have been lost/discarded.

    That was the beauty of the old knowledgebase - it acted as a repository for such information i.e changing your Jester Battery, Alcora Mk 2 manuals. The kit is still out there being used & traded because it's so darn sturdy (as we all know) - it would be nice to show some "love" by letting folks getting the info they need to use it? :D

    You'll be pleased to hear no information has been lost. All non-ZerOS information, is now available as a download to each legacy product page...

    If you have any questions let me know.

    Edward

  3. Hi Mac,

    1 hour ago, Uriahdemon said:

    Morning all.  Looking to use another external monitor (perhaps using a laptop) with my desk (FLX). Unfortunately the link is now dead......  Is anyone aware of a new/updated one please.....?? 

    For information on configuring the Remote connection on FLX, please see the link below...

    https://zero88.com/manuals/zeros/setup/devices/remote-apps

    For information on using the Remote Apps with FLX, please see the link below...

    https://zero88.com/manuals/zeros/networking/using-the-remote-apps

    For information on configuring your PC's IP address, please see the link below...

    https://zero88.com/manuals/zeros/networking/windows-ip-configuration

    I hope this helps, please let me know how you get on.

    35 minutes ago, kgallen said:

    Edward, how to we get access to the ex-KB articles and other collateral that's been created over the years?

    All information from the knowledge base articles, now fit into the relevant section of the ZerOS Online Manual...

    https://zero88.com/manuals/zeros

    18 minutes ago, iank99 said:

    Just had a quick womble myself and it looks like the "micro site" used for the knowledgebase has been deleted from the sub domain support.zero88.com - the domain can be accessed but it's blank.

    The support.zero88.com has now been retired.

    If you have any questions let me know.

    Edward

  4. Hi Joshua,

    53 minutes ago, Joshua said:

    The Roland UM-One MkII just arrived and I can confirm that it works flawlessly, thank you for your great support.

    Thanks very much for the update. Really glad to hear this works with the Jester.

    If there's anything else we can help with, just let us know.

    Edward

  5. Hi @drscoop

    1 hour ago, drscoop said:

    Yes, sure.  It’s a Watch v6 44mm, non-cellular, linked to an iPhone 12.  I did have to update the phone to iOS 15 before it’d let me push WatchOS 8 to the watch, just in case that makes a difference to anyone else…

    Thanks for confirming - same watch as me 🙂

    Edward

  6. Hi @drscoop

    6 minutes ago, drscoop said:

    Thanks Edward, 

    Haven't got the physical desk in front of me, but can confirm that it works perfectly for me on Phantom ZerOS on iOS15/WatchOS8 

    Great news - thanks for confirming.

    Out of interest, could you confirm which model of Apple Watch you are using?

    Many thanks,

    Edward

  7. Hi @REDBEARD

    Welcome to the Zero 88 Forum. 

    58 minutes ago, REDBEARD said:

    can the zero 88 12/24 be programmed to simulate disco lighting ?

    Interesting question - I guess “disco lighting” could be subjective.

    On Jester 12/24 consoles, you can program any of your 24 control channels into “chases”, to allow you to flash and fade channels on and off one after the other.

    For more information on chases, please see page 16 of the Jester manual…

    https://zero88.com/storage/downloads/7d3249f0-bde3-471d-8830-d4253ff0dc06/Jester-Manual-3.4.pdf

    If you have any questions let us know.

    Edward

  8. Hi Joshua,

    1 minute ago, Joshua said:

    I'm looking a buying the Roland UM-One MkII since I've seen this recommended a lot and I'm 99.9% sure that it will work. Do you have any experiences with that particular device?

    I haven’t used this device in the past, and haven’t heard of any Jester users using this device. It appears to be designed for MIDI Notes, but it may work with MIDI Show Control. 

    Apologies I can’t provide any further guidance than that!

    Edward

  9. 2 minutes ago, kinous said:

    Hi Edward.
    With this update the problem seems to be solved. Everything is ok.

    Thanks a lot!!!

    Glad to hear that has solved the problem. 

    If there’s anything else you need let us know. 

    Edward

  10. Hi @Jooj

    Please let me know how you get on.

    13 minutes ago, kgallen said:

    I'm astounded that a desk of this tender age can have dirty faders that bad. What environment is this desk used in?

    I would also agree that it sounds like the console is used in a very dusty environment to exhibit these symptoms. FLX S24 consoles were launched in 2017, so it can only be 4 years at the oldest.

    13 minutes ago, kgallen said:

    Also, I'm not sure "contact cleaner" is that wise for carbon track potentiometers??? This will strip the faders of their lubrication and is thus a downward spiral regards reliability and (electrical) noise.

    @kgallen Contact cleaner can be used VERY sparingly on these self-greasing faders (just a minute drop), which can bring them back to life if they are not registering correctly. Use air duster if you want to be on the safe side.

    If this doesn't solve the issue, the faders will need to be replaced.

    Edward

  11. Hi Joshua,

    Welcome to the Zero 88 Forum.

    41 minutes ago, Joshua said:

    Yes, this is exactly what it looks like, I'm suspecting that it might be the issue here,

    As per the link @Jon Hole posted, devices that look like this rarely work with the MIDI Show Control protocol.

    42 minutes ago, Joshua said:

    Can you recommend any higher quality converters? I'm pretty new to midi and have no idea what to look out for.

    Any MIDI interfaces from reputable manufacturers should be compatible with the MIDI Show Control protocol. For testing and demonstrations, we use a MOTU MIDI interface.

    If you have any questions, please let us know.

    Edward

  12. Bonjour

    Bienvenue sur le Forum Zéro 88.

    Merci pour la description détaillée de vos résultats en mode test.
    Je recommanderais d'injecter du "nettoyant de contact" dans les faders et de les travailler de haut en bas. Cela éliminera toute saleté pouvant causer un enregistrement incorrect des faders. Veuillez n'en utiliser qu'une très petite quantité dans chaque fader - une trop grande quantité causera des dommages permanents aux faders.

    Une fois que vous avez appliqué un nettoyeur de contact à chaque fader, redémarrez la console en mode Test, pour vous permettre de voir comment cela a affecté les faders.

    Si vous avez des questions, s'il vous plaît laissez-nous savoir.

     

    Hello

    Welcome to the Zero 88 Forum.

    Thank you for the detailed description of your findings in Test Mode. 
    I would recommend squirting some "contact cleaner" into the faders, and working them up and down. This will clear out any grime that may be causing the faders to register incorrectly. Please only use a very small amount in each fader - too much will cause permanent damage to the faders.

    Once you have applied contact cleaner to each fader, boot the console into Test Mode again, to allow you to see how this has affected the faders.

    If you have any questions, please let us know.

    Edward

  13. Hi Tony,

    2 hours ago, Tony B said:

    Is there anythimg else needed to do? I have done all the above but nothing is happening, I have a recorded chase and sound out from my mixer via aux monitor...

    You shouldn't need to do anything else - connect your audio feed, enable Sound to Light on a chase, and then run the chase...

    https://zero88.com/manuals/zeros/cues-playbacks/chases/chase-settings

    You may find it easiest to set the Chase's speed to 1 BPM - that way you can see the Sound To Light triggers more easily.

    If there doesn't seem to be any audio reaching the console, you can boot the console into Test Mode. For information on accessing Test Mode, please see the link below...

    https://zero88.com/manuals/zeros/trouble-shooting/test-mode

    If you choose the "Other Test" tab at the top, this will then show you the audio levels being received.

    If you have any questions let me know.

    Edward

  14. Hello,

    11 hours ago, kinous said:

    I checked twice it matches. I also tried to swap or invert but I still have the same problem. 

    Thank you for checking.

    17 hours ago, kinous said:

    But with the B1R there is a bug on the position menu.

    When I turn the pan wheel it moves correctly but  the tilt is also moving back and forth at the same time. When I turn the pan wheel it moves from 1 cm back and forth only.

    Please find the updated fixture file attached...

    B1R Beam UPDATE.ift

    Please try this, and let me know how you get on.

    If you have any questions let me know.

    Edward

  15. Hi @kinous

    The fixture file for the Stairville B1R Beam can be downloaded from the link below...

    https://zero88.com/fixtures/legacy-library/Legacy library (gft41.0)/STAIRVILLE/B1R Beam.ift

    The fixture file for the Varytec Hero Wash 715 HEX LED can be downloaded from the link below...

    https://zero88.com/fixtures/legacy-library/Legacy library (gft41.0)/VARYTEC/Hero Wash 715 HEX LED.ift

    For information on loading these fixture files into FLX S consoles, please see the link below...

    https://zero88.com/manuals/zeros/setup/load/fixture-files-2

    If you have any questions let me know.

    Edward

  16. 41 minutes ago, Gafferted said:

    Thanks Edward, maybe something that could be added to a future release?

    No problem. Suggestion logged as reference number ZOS-10847 on our system.

    If you have any questions let us know.

    Edward

  17. Hi Dave,

    40 minutes ago, davelowe said:

    there are 12 buttons to attribute to movers via profiles, is that all I can use or is there a banking system that I cant find/make work?

    Fat Frogs can control a total of 12 fixtures, using the 12 fixture keys. These can’t be paged. For information on the Fat Frog, including the manual, please see the link below…

    https://zero88.com/control/frog
     

    If you have any questions let us know.

    Edward

  18. Hi @kinous

    3 hours ago, kinous said:

    I've sent you an email a few month ago about creating new fixtures but didn't received any answer.

    Sorry to hear this, could you confirm the address you emailed this to?

    I have forwarded your fixture request to fixturesupport@zero88.com, and we’ll be able to get back to you next week. 

    If you have any questions let us know. 

    Edward

  19. Hi Steve,

    7 hours ago, Gingersteve91 said:

    Hi Edward apologies I realised I never came back to you regarding this. We were shut for a further 6months following the Christmas lockdown and I just forgot sorry!

    All seems to be ok now following the latest software update!

    No problem. Glad to hear it.

    7 hours ago, Gingersteve91 said:

    Whats the possibility of putting touch friendly sliders on the mobile apps in place of the wheels? 

    I believe this is already logged on the system as a future enhancement. I can check next week. 

    If you have any questions let us know.

    Edward

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