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Edward Z88

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Posts posted by Edward Z88

  2. FLX-s 3 fader rgb

    in FLX S24 & FLX S48

    Posted

    Hi @phosphene

    37 minutes ago, phosphene said:

    is there any way of creating parameter fader control that can control selected groups on the fly, or do we have to specify the fixtures when programming, as seems to be indicated by the above tutorial?

    If you wish to use playback faders to control levels of RGB, you will need to manually record the required fixtures into your playback faders, as per the tutorial.

    There is no way of creating a set of RGB faders and then assigning different fixtures to them on the fly.

    For this, you would need the standard FLX, so that you could access the onscreen faders window.

    If you have any questions, please let us know.

    Edward

  3. Problem recording palettes

    in FLX S24 & FLX S48

    Posted

    Hi Gray,

    Hope you're well.

    54 minutes ago, grayeuk said:

    Hi, when I try to record a palette I can not see the empty palettes, when I hit record I just see the recording options screen and all the playbacks start flashing(see attached) do I need to change something in setting to go back to just seeing the empty palette slots? I feel I'm missing something obvious. Thanks Gray

    If the Record Options window is opening as soon as you press RECORD, this means the window settings have been changed. To access the Record window settings, tap SETUP -> Settings, and scroll down to the bottom. It sounds like your console is set to "Internal Display", meaning the window opens as soon as Record is tapped. By default, "External Display" will be selected. This means the window will always appear on an external remote display, but can be opened internally if you press and hold RECORD.

    I hope this helps. If you have any questions, please let us know.

    Edward

  4. Using a wing on FLX-S

    in FLX S24 & FLX S48

    Posted

    Hi Ian,

    Hope you're well.

    As you have discovered, when ZerOS Wings are used with FLX S24, they will always boot up in Channels Page 2. The function and page recalled on boot cannot currently be configured.

    I have logged this feature request as reference number ZOS-10940 on our software system.

    49 minutes ago, delicolor said:

    Being able to page the display in fader display mode would be useful, someone else already raised this in the product improvement thread.

    This feature is logged as reference number ZOS-10864. I have logged your request for this feature.

    If you have any questions, please let us know.

    Edward

  5. ZerOS 7.11 Released

    in News & Announcements

    Posted

    Dear All,

    We’re excited to announce the availability of ZerOS 7.11, a new update to the award-winning software available on Zero 88 consoles as well as the Strand FLX S series in the Americas market. 

    New Features include:

    • Colour mixing support for multiple emitters
    • Updates to “Home” functionality on FLX
    • Colour Filter References
    • Filter Library updates
    • Fixture Filtering
    • Fixture Export
    • Colour Temperature fader and palettes
    • Parameter List display in Add Fixtures
    • Generic Multicell fixtures added
    • ZerOS Library 3.1
    • Various enhancements and bug fixes

     

    Please see the release notes for details on all updates and bug fixes in the software. 

    ZerOS 7.11, Phantom ZerOS 7.11 (offline editor) and the Release Notes can be found at zero88.com/zeros

    If you have any questions, please don't hesitate to contact us at support@zero88.com

    Kind regards,

    Edward

    • Like 2

  6. Playback issue with effects

    in FLX

    Posted

    Hi Paul,

    8 minutes ago, Paul Bennett 211 said:

    I believe we could be recording these incorrectly, for a these wall battens (140 thru 212) should we be selecting all parameters? Tagged etc we can't find this information in the manual what all those different options are,  in addition when you select something you get red, green and blue.  

    To record these two cues, I would do the following:

    • 140 THRU 212 . @ 15 ENTER
    • EFFECT 25 ENTER
    • RECORD, tap an empty playback's button. There is no need to alter any Record Options.
    • CLEAR CLEAR
    • 111 THRU 113 . ENTER
    • EFFECT 13 ENTER
    • RECORD tap an empty playback's button. There is no need to alter any Record Options.
    • CLEAR CLEAR

    Neither playback should then interfere with one another, and will only include information for their respective fixtures.

    For detailed information on the Record Options, please see the link below...

    https://zero88.com/manuals/zeros/cues-playbacks/record-options

    The Record Filters are explained here...

    https://zero88.com/manuals/zeros/cues-playbacks/record-options/record-filters

    Hope this helps.

    Edward

    • Like 1

  7. What would you like to see in ZerOS?

    in General Discussion

    Posted

    Hi Eric,

    Thank you very much for your explanation.

    26 minutes ago, van den abbeele Eric said:

    In CUE 31, I change positions in "10 sec" of the "Mobile Head groupe 1".

    But also "Mobile Head Groupe 2" which are in good positions (must be "0sec" for be ready) and which go up on intensity...

    This functionality would be covered by "Discrete timings on FLX (apply specific timings to specific parameters)". This will allow you to set custom timings per parameter for a cue, rather than all parameters of an attribute adhering to the cue time.

    Hope this helps.

    Edward

  8. Playback issue with effects

    in FLX

    Posted

    Hi Paul,

    25 minutes ago, Paul Bennett 211 said:

    Hi Edward. Thank you. We definitely hit double clear. We have just discovered that if we put the floor batten playback up first then put up the wall batten playback it works fine which is strange. However do the wall battens first then the floor battens this then breaks it.. The floor battens start on a lower channel 111 the wall battens are a higher fixture number. We are confused. 

    Thanks very much for sharing your show file. I can confirm that playback 26 does indeed include RGB @ Full for fixtures 140 thru 212. Therefore upon raising playback 26, it will set these fixtures to white. Playback 26 does not include intensity information for fixtures 140 thru 212, however the intensity is already up from playback 25, hence you see the colour change.

    To remove this unwanted colour information from playback 26, double tap CLEAR, and raise playback 26, with nothing else active on stage. Then tap UPDATE, and from the Update Options, enable SmartTag, so it has a red stripe. Then tap Playback 26's button. This will remove any parameter information that may have been present in playback 26, for fixtures currently @ 0% intensity.

    I hope this helps. If you have any questions, please let us know.

    Edward

  9. Playback issue with effects

    in FLX

    Posted

    Hi Paul,

    Thank you for your description of the issue, and for providing a video.

    The wall battens are also included with the floor battens in your floor batten cue. The reason behind this will depend on how you recorded the cue, and the Record Options that were set.

    I would recommend re-recording these playbacks, and ensure that after recording each cue, you double tap CLEAR, to allow you to then create the next lighting state from scratch.

    If you still come across the issue, please email a copy of your show file to support@zero88.com, and we will take a look.

    If you have any questions, please let us know.

    Edward

  10. Issue importing file from PhantomZerOS

    in FLX S24 & FLX S48

    Posted

    Hi @OliB150

    13 minutes ago, OliB150 said:

    As I type I'm wondering if this is just a version incompatibility and maybe the desk isn't up to date - so I'll check the version number when I switch on later... 

    That is correct. In ZerOS 7.9.8 software and later, show files are saved in the new .zos format. In ZerOS 7.9.7 and earlier show files use the .ift format. .zos show files cannot be loaded into ZerOS 7.9.7 and earlier.

    I would therefore recommend updating your console’s software. Please see the link below for more information… 

    https://zero88.com/manuals/zeros/setup/load/zeros-software

    Hope this helps. If you have any questions let us know. 

    Edward

  12. Times in main stack

    in FLX S24 & FLX S48

    Posted

    Hi Pete,

    46 minutes ago, Malvern said:

    Hi 

    Had a major problem in tech rehearsal last night. I had put all my cues I needed in mdf's and started to record them over to main stack, but there was no times in the cells and no intensity. In the end I had to start again an set up a new show where all worked well but left me stressed out. What went wrong and could it be easily rectified 

    Pete 

    Based on your description, it sounds like the "SmartTag" option had been disabled in the Record Options. With SmartTag disabled, ZerOS will only record fixtures that have been adjusted manually. Therefore fixture information from other active cues will not be recorded. When SmartTag is enabled, as it is by default, ZerOS will include manual fixture values, plus fixture information from any active cues.

    In your example, the only thing you did was raise a playback on an MFF and so the only fixtures onstage were those from the cue on the active playback. Therefore when you recorded a cue with SmartTag disabled, ZerOS recorded any values that had been adjusted manually. As there weren't any, you ended up with a blank cue.

    To access the SmartTag option, press and hold the RECORD button, to open the Record Options window on the internal touchscreen. The SmartTag button will be top left of the window. If it has a red stripe on its button, this means it is enabled.

    For more information on SmartTag, see the link below...

    https://zero88.com/manuals/zeros/cues-playbacks/record-options/snapshot-smarttag#smarttag

    Hope this helps. If you have any questions, please let us know.

    Edward

  13. Upgrade version question - Light names question

    in FLX

    Posted

    Hi @Paul Bennett 211

    6 minutes ago, Paul Bennett 211 said:

    That's a shame.  On our old version we had this which is annoying.  

    On FLX, you have never been able to rearrange the windows on the external desktops. In earlier software versions, the "Effects" window was not included on the Groups/Colour desktop, and therefore the Groups window was full width. When the Effects window was added to this desktop, the Groups window was resized to the top quarter, making it 5 tiles wide to match the internal Groups window.

    9 minutes ago, Paul Bennett 211 said:

    I just looked at the fixture that is in red.  It's our JEM compact hazer pro.  I watched the video and there is no fixture in the library for us.  the one it suggests is the GLP Fusion Par FP7 which its obviously not.  Is there a way to get the JEM Compact Hazer Pro fixture?  I know it will work as is but was wondering if its possible to get them all from the library.  I have used the latest library file. 

    The JEM Compact Hazer Pro is included in the ZerOS Library under the "Martin" manufacturer. To convert your existing fixture, select just your JEM Compact Hazer Pro in the Fixture Schedule, and then choose Convert All Profiles. Then click Show All, and find the fixture under Martin. You can then click OK.

    I hope this helps,

    Edward

  14. Upgrade version question - Light names question

    in FLX

    Posted

    Hi @Paul Bennett 211

    2 minutes ago, Paul Bennett 211 said:

    We have checked the manual but can't find a way to re-organise the panes.  We would like the Groups window to extend across, and the effects to drop down and replace one of the colour palettes is this possible?

    The window layouts on the external desktops are pre-defined, and cannot be customised or resized. Fully customisable window layouts are on the roadmap for a future ZerOS release.

    4 minutes ago, Paul Bennett 211 said:

    OK thanks last question today i promise! 

    No problem! If there's anything else you need, just let us know.

    Edward 

  15. Upgrade version question - Light names question

    in FLX

    Posted

    Hi @Paul Bennett 211

    6 minutes ago, Paul Bennett 211 said:

    I have updated my console now, I changed the fixtures that were red to the white equivalent.  Why did I need to do this?  Also the only thing I could not change and need a fixture file for is the JEM Compact Hazer Pro.  This is red but there is no white version. 

    When you load in a show file, ZerOS looks at the fixtures in the show file, and compares them to those fixtures in the library. If the fixtures in your show file are not from the same library version as the library currently installed on your console, ZerOS will import the fixtures from the show file. This ensures that your existing cues play back exactly how you recorded them. These fixtures will be displayed in red in the Fixture Schedule, to indicate they are not from the library.

    The Fixture Schedule provides the ability to convert these show file fixtures, to their latest library equivalents. For more information, please see the link below...

    https://zero88.com/manuals/zeros/patching/fixture-schedule/change-fixture#convert

    If you are not able to convert all your fixtures to the latest library versions, this doesn't matter, as you will continue to be able to use the original version of the fixture without issue.

    Hope this helps,

    Edward

  16. Upgrade version question - Light names question

    in FLX

    Posted

    Hi @Paul Bennett 211

    1 hour ago, Paul Bennett 211 said:

    Hi we are looking to upgrade our FX desk.  I am reading the instructions which state, Consoles running ZerOS 7.8.3 or later you can download to a usb and install.  But consoles running 7.8.2.39 or older need to follow different instructions.  Which do I use, its quite confusing as we have a software version and an OS version,  The OS version is 7.8.1.2 which is obviously older and then the Software version 7.9.6 which is newer so i am slightly confused.  Then the latest version to download is 7.10?

    Thank you for attaching an image of your console's System Information window (I have removed this from your post to hide your console's serial number). As @Davidmk mentions, the "Software Version" is the key information in the System Information window. As you are running ZerOS 7.9.6, please see the link below for information on how you can update your console's software to ZerOS 7.10...

    https://zero88.com/manuals/zeros/setup/load/zeros-software

    1 hour ago, Paul Bennett 211 said:

    On a separate note we are looking to rename our fixtures as the current naming is quite confusing, I am wondering what people have found is the best way to name.  We have lights like Lectern soft, Lectern hard.  Then other like above stage rear left centre? 

    For information on naming fixtures, please see the link below...

    https://zero88.com/manuals/zeros/patching/fixture-schedule/fixture-names

    45 minutes ago, Davidmk said:

    Perhaps @Edward Z88 can tell us what effect renumbering would have on existing show files - you should wait for his response before you try renumbering.

    For information on renumbering fixtures, please see the link below...

    https://zero88.com/manuals/zeros/patching/fixture-schedule/fixture-channel-number

    Fixtures can be renumbered without any problem. Cues will not be broken upon renumbering fixtures, and cues will continue to use the same fixtures, even if they now have a new number (behind the scenes, ZerOS has an ID for each fixture that is patched that cannot be changed, meaning your cues know which light is which, despite fixture numbers being changed).

    I hope this helps. If you have any questions, please let us know.

    Edward

  17. Display scroll and reset

    in FLX S24 & FLX S48

    Posted

    Hi Andy,

    4 minutes ago, AndyJM said:

    Thanks . How do I configure the Master playback shift function??

    Hold SETUP and tap your Master Playback's button. This will open the Playback's Settings. Hold the Z/Shift key, and then choose "Pause" from the button function options at the bottom. Then release the Z/Shift key, and you should see the option returns to "Go (Fade)". You can then click OK. Now when you hold Z/Shift and tap the Master Playback's go button, you will pause it. Please see the link below for more information...

    https://zero88.com/manuals/zeros/cues-playbacks/playback-settings/general#button

    Hope this helps,

    Edward

  18. FLX-s 3 fader rgb

    in FLX S24 & FLX S48

    Posted

    Hi Cliff,

    6 minutes ago, phosphene said:

    Are there ways of globally and completely changing the way the desk records. (and retaining those preferences so they stay unless someone restores factory settings)  I suspect that I never (that's never) want a default fade time on anything. I suspect I always (that's always) want fader control on everything (all parameters) We also never want smart tagging. I waste a lot of time doing the press and hold record and deselecting various things. I only ever drive the desk using the subs and we will never plot any show using the cue stack.

    To set default cue timings, and default playback settings, tap SETUP -> Defaults. For more information, please see the link below...

    https://zero88.com/manuals/zeros/setup/defaults-2

    Once SmartTag has been disabled in the Record Options, it will then stay disabled until you manually enable it again. This means there is no need to press and hold RECORD each time you want to record a cue.

    I hope this helps. If you have any questions, please let us know.

    Edward

  19. FLX-s 3 fader rgb

    in FLX S24 & FLX S48

    Posted

    Hi @phosphene

    Hope you're well.

    1 hour ago, phosphene said:

    This geriatric wants to use 3 faders (subs, playbacks, whatever you want to call them) on FLX-S to control RGB to allow colour mixing of currently live (or group selected fixtures desireably.) All fixtures are LED RGB or similar.

    I would recommend taking a look at the tutorial below, which looks specifically at colour mixing on faders...

     

    If you are still unable to achieve what you're after, please let us know.

    Edward

  20. Display scroll and reset

    in FLX S24 & FLX S48

    Posted

    Hi @AndyJM

    On 3/26/2022 at 8:09 AM, AndyJM said:

    When recording a show on Master playback, it's really frustrating that with each new cue the display goes back to the  start.

    So when I've just recorded LX50 and want to check it runs correctly from 48 onwards, I can't seem to just go back one or two cues but have to scroll the screen from right back at the beginning.

    Or am i  missing something?

    When you go into the last cue of a playback, the "Next" cue will be cue 1, as playbacks will wrap around automatically. The Cues window is always "focussed" on the Next cue, and so you scroll to the top.

    On 3/26/2022 at 10:26 AM, kgallen said:

    I agree. I’ve been asking about this for some years. I have the same frustration when programming a sequential (theatre) stack. 

    As per @kgallen's comment, we would like to review this behaviour. This is logged as reference number ZOS-8694 on our software tracking system.

    I have raised the priority of this issue following your request.

    21 hours ago, delfine said:

    Tu peux assigner le bouton SHIFT +Flash en PAUSE. Alors si tu fais deux fois "pause", tu reviens en arrière. Mais peut-être que je n'ai pas compris ton problème :)

    On FLX consoles, a few taps of the Up arrow gets you back to the bottom of the Cue list. On FLX S consoles, you could use the Pause functionality as described by @delfine.

    Configuring the Master Playback's button's shifted function to pause, would allow you to hold Z/Shift and double tap Go, to get back to the bottom of the cue list.

    If you have any questions, please let us know.

    Edward

  21. Ma console se fige

    in FLX S24 & FLX S48

    Posted

    Hi David,

    37 minutes ago, Davidmk said:

    Sorry, missed this question. At the moment, I'm not sure I have. Certainly the instance that caused me to take steps to protect myself (buying a splitter that continues sending the last state if it loses incoming DMX) was before I updated to 7.10

    Thanks for the information.

    Edward

  23. Ma console se fige

    in FLX S24 & FLX S48

    Posted

    Hi David,

    1 hour ago, Davidmk said:

    Have thought about it. Trouble is I have gigs every few days so I'd be forever loading the Beta version then reloading the current one. Either that or taking risk with the beta on a live show.

    Yep, fully understand that. If you do change your mind and would like access, just drop me an email.

    Edward

  24. Ma console se fige

    in FLX S24 & FLX S48

    Posted

    Hi David,

    41 minutes ago, Davidmk said:

    What I'd like to do is find a way to repeat the issue under controlled conditions. I'm up to date on software but what conditions have caused it in the past (and have been fixed)? I could at least rule these out and maybe they will give me a clue.

    To confirm, have you experienced your FLX being unresponsive whilst running ZerOS 7.10?

    42 minutes ago, Davidmk said:

    PS I'm qualified software tester (ISTQB Foundation) but I qualified 6 years ago and I haven't been doing it for 3 years so pretty rusty :)

    I've just noticed that you are not a member or our Software Testing area of the forum. Let me know if you would like to join!

    Edward

  25. Ma console se fige

    in FLX S24 & FLX S48

    Posted

    Hi All,

    I think there are three different things going on here:

    @delfine has experienced an issue with their FLX S front panel freezing, with ZerOS continuing to run, when their router is connected. This will not affect FLX hardware. Delfine and I will investigate further in our meeting.

    @kgallen is mentioning crashes that to my knowledge have all been fixed in later versions of ZerOS.

    @Davidmk sorry to hear you have experienced freezes with your FLX. As you almost always use the console when connected to a network, it is almost impossible to say that the network is the cause. If you noticed they only occurred when connected to your network, this would of course be a different story. If the issue does occur again, please take a picture of the console in its frozen state, and email this along with your current show file to support@zero88.com.

    If you have any questions, please let me know.

    Edward

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