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Edward Z88

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Posts posted by Edward Z88

  1. Hi @TimC

    20 hours ago, TimC said:

    Edward I would like to view this article but the link dpesnt work for me. When I go to zero88 support the address is https://zero88.com/support

    As @Davidmk mentions, all of the ZerOS articles on the knowledge base site have been migrated to their relevant section of the ZerOS online manual. The MIDI Notes section is available here…

    https://zero88.com/manuals/zeros/setup/triggers/midi-notes
     

    Hope this helps. 

    Edward

  2. Hi Max,

    30 minutes ago, mxinkmusic said:

    I mean, the Button on the speed encoder has no use at the moment, right? 
    Maybe it would be an idea to use it for a simple shortcut button to turn speed 17 into speed -17.

    Just an Idea, tell me what you think about that.

    I think this is a great idea. I have logged this suggestion on our system as reference number ZOS-11028. We will review this feature further.

    Thanks very much for the suggestion. If you have any questions, please let us know.

    Edward

  3. Hi David,

    17 hours ago, Davidmk said:

    I've done some more thorough testing full results have been emailed but what I've found is that it is probably my Pixel phone causing the issue. A Galaxy tab seems to connect OK

    However...

    Although it connects and although the desk is unpaired, when I switch the lights on with the app they go off after a couple of seconds. I had to disconnect the desk from the network to get control through the app.

    I have replied to your email.

    Edward

  4. Hi David,

    7 minutes ago, Davidmk said:

    I'll re-check this. I found that, even though I thought I had unpaired the desk, the app just hangs and will not connect.

    You can have multiple "control devices" paired to the Hue Bridge at once. However, if ZerOS is active, it will override all other controls.

    When your Hue Bridge is not connected to the Internet, what is your network setup? Are you still using DHCP IP assignment?

    Edward

  5. Hi David,

    1 hour ago, Davidmk said:

    OK I can see how the Internet connection is useful but it isn't as smooth as the rest of the implementation. It's a shame that it is the hub that needs to access the net because a phone or tablet can usually do that while connecting a wired device could be problematic out on site. Especially in the middle of a field.

    Don't forget, that the primary purpose of the Hue Bridge is a consumer, domestic product, which is designed to be sat on a home network the whole of its life. The Philips Hue support in ZerOS is aimed at venues that may wish to use Hue as house lights or theatrical practicals onstage. Such venues probably have a building Internet network that they can plug the Hue Bridge into to get the lamps paired. Then it is just a case of plugging the Hue Bridge into the lighting network for control.

    1 hour ago, Davidmk said:

    What it means in practice is that all the Hue devices you have need to be known to the hub before you go out and that in turn means you will allocate all those channels whether you are using them or not. Is there a chance that the desk could allow you to select which devices to patch from those known to the hub?

    No - ZerOS will always patch all paired Hue devices. Once patched, their fixture numbers can of course be customised.

    1 hour ago, Davidmk said:

    I'm guessing that the hub doesn't need Internet access to remove devices, does it need access to add more of devices it already knows about? Is there any way that the app could connect to the hub even if some functions (like add an unknown device) would be unavailable?

    Yes - the Hue Bridge will always need Internet access to pair new devices.

    You should be able to connect the Hue app to a Hue Bridge, even if the network doesn't have Internet access. However, if ZerOS is controlling the Hue Bridge, this wouldn't be beneficial, because when ZerOS is paired it will act as the master controller, and override any other control devices, such as Hue apps.

    Edward

  6. Hi @Roland The Roadie

    Welcome to the Zero 88 Forum.

    7 minutes ago, Roland The Roadie said:

    The user manual states that the audio input in not activated in the software, this is the original manual and there have been several software updates, is this now activated and if so what does it do?

    The Audio Input and Audio Output jacks on Orb/OrbXF consoles are still not used in ZerOS. There are currently no plans to implement them.

    7 minutes ago, Roland The Roadie said:

    What I would like to do is use an audio feed to activate a light with voice, is this possible? I know the sound to light input is primarily for triggering cues and really needs a bass signal. I would appreciate any suggestions here.

    The dedicated Sound-to-Light jack can be used to synchronise chases with an audio feed. Although this is designed for use with a bass input, you should still be able to use Sound-to-Light with a mid-range signal input if it is strong enough.

    If you have any questions, please let us know.

    Edward

  7. Hi David,

    11 hours ago, Davidmk said:

    However I'm a bit bothered about adding new lamps to the hub. I don't see anything that says you can do it through the desk, to do it with the app requires the hub to be unpaired but then the app still won't connect to the hub even though my phone is on the same network as the desk and the hub. Is this because that network doesn't have an Internet connection?

    Since the desk network is never going to have an internet connection (because the desk isn't supposed to be connected to the Internet and because it isn't convenient in the middle of a festival field) do I have to reconnect the hub to my home network to add or remove lamps?

    Or am I just missing something here?

    Hue Smart Bulbs and Smart Plugs should be paired with the Hue Bridge first, prior to connecting the Hue Bridge to the console. To pair Smart Bulbs and Smart Plugs with a Hue Bridge, the Hue Bridge needs to be connected to the Internet. This allows the Hue Bridge to discover the devices, and update their firmware if required.

    Once the Hue devices have been paired with the Hue Bridge, the Hue Bridge can then be connected to the console's network.

    I have updated the ZerOS manual, to make this procedure clearer...

    https://zero88.com/manuals/zeros/setup/devices/philips-hue

    If you have any questions, please let us know.

    Edward

  8. Hi Simon,

    16 hours ago, SimonH said:

    How do I make the button under the fader flash when in channel mode?

    atm it just selects and deselects the channel. 

    Currently, the MFF buttons in "Channels" function are select buttons. They cannot be configured to be channel flash buttons.

    The ability to change the channel button function is logged as feature reference number ZOS-7888 on our system. I have raised the priority of this issue following your query. The current thinking is that there will be a global option within the Z window, to change the function of all channel buttons. This behaviour is by no means set in stone. 

    If you have any questions, please let us know.

    Edward

  9. Hi Max,

    On 8/7/2022 at 12:19 AM, mxinkmusic said:

    I would like to see an option to mirror an effect between the number of selected fixtures by 2 or 4. 
    let's take the circle movement effect for example and also say I have 8 moving heads which I'd like to control.  

    It would be nice to have an option to mirror the circle effect, so I have a symmetric effect "groups of two" or "groups of three" or "groups of four"

    Although there isn't a button to make this all happen automatically, I believe you could create this effect using the available effect tools.

    To do this, you'll firstly need to record some groups, to give you your "Groups of Two" etc that you describe. For example, if you had 8 fixtures, you could record 4 groups - one for each pair of fixtures.

    You will then be able to use these groups to select your fixtures, and then apply an effect across the groups. You can then use the "Forward Offset (By Group)" button at the top of the Effect window. Each group of fixtures will follow one after the other, rather than each individual fixture following one after the other.

    Once the effect is running, you could then just select the Stage Left fixture group(s) for example. You can then dial the "Speed" parameter down into negative values, to reverse the direction on these fixtures, so that these fixtures mirror the others. You could then save this as a custom effect palette.

    Apologies if I have misunderstood what you're trying to achieve. If you have any questions, please let us know.

    Edward

  10. Hi Max,

    Welcome to the Zero 88 Forum.

    5 minutes ago, mxinkmusic said:

    Will it be possible to create your own effects in some upcoming Updates on FLX s. 

    PS:(I've seen tho voting pole on the Community Forum, so I voted, but the question is will it come soon, and will it come to FLX s too or do I have to upgrade in the Future?)

    Currently on the standard FLX console, you have the "Waveforms" engine. This allows you to apply a wave, such as a sine wave, to any parameter of a fixture. This is a complex, mathematical approach, that will not be coming to the more simple FLX S consoles. 

    However, an improved Effects engine will be coming to both FLX and FLX S, so thank you for voting for this on the forum thread. We currently don't have any timescales on this.

    To make sure you're getting the most out of effects, please watch the video below...

    I hope this helps. If you have any questions, just let us know.

    Edward

  11. Hi Kevin,

    7 minutes ago, kgallen said:

    But there are some "limitations" with staying with the "red" fixtures though aren't there - like not being able to do fixture swap-out/morphing?

    Yes - there are limitations with non-library fixtures, such as reduced effectiveness when performing a fixture swap-out, and reduced accuracy with the Colour Filters.

    Edward

    • Thanks 1
  12. Hi Gerran,

    3 minutes ago, Gerran said:

    Am I supposed to manually find and replace the 'broken' fixtures with existing library entries? 

    You don't have to upgrade your fixtures if you don't want to. Your cues will continue to use these fixtures without any issues.

    However, if you would like to use the latest versions of the fixtures from the ZerOS Library, they can be upgraded to the newer versions. See the link below for more information...

    https://zero88.com/manuals/zeros/patching/fixture-schedule/change-fixture

    Hope this helps,

    Edward

  13. Hi @Gerran & @kgallen

    To add to this, ZerOS 7.13 will include more improvements to the Change Fixtures procedure. 

    (This was logged as reference number ZOS-10950 on our system, and has already been implemented in an internal beta version).

    Please see the link below for more information on updgrading the fixtures in your show file to the latest library fixtures...

    https://zero88.com/manuals/zeros/patching/fixture-schedule/change-fixture

    Edward

  14. Hi @RichardNR3

    On 7/30/2022 at 5:54 PM, RichardNR3 said:

    I have a LED which comes up on its default colour before going to the desired green. The same happens on other channels.

    I have tried deleting and recreating to no avail.

    Up, down and colour times are set to zero.

    What am I missing?

    Thank you very much for attaching images of your playback. In Playback 21's settings, Fader Controls Colour has been enabled. Therefore, your playback is acting as a crossfader to transition your fixtures from their current colour, to their recorded colour. If they are in default, you therefore see a crossfade from default, which is white as standard, through to your recorded green. To avoid this behaviour, disable Fader Controls Colour, so that the Colour button in the Playback Settings has a blue rather than red stripe. The moment the playback is raised, the fixtures will then use the cue's colour fade times. Your cue colour fade time has been set to 0 seconds, and so your fixtures will snap to the recorded colour, allowing you to raise the fixture's intensity over the top using the playback's fader.

    See the link below for more information on Fader Controls...

    https://zero88.com/manuals/zeros/cues-playbacks/playback-settings/general#fadercontrols

    On 7/30/2022 at 8:33 PM, kgallen said:

    From your screenshots what I think is happening is the default trigger threshold is 5%. As you move up the fader the LEDs intensity raises but the colour trigger doesn’t happen until 5%.

    On 7/30/2022 at 8:33 PM, kgallen said:

    You could try reducing the trigger threshold and/or disabling release on lower if that would work in the context of your other playbacks. The latter could cause issues though if you want to overlay playbacks.

    The trigger level is used for all attributes, including intensity. Therefore if you have a fixture recorded @ full on a playback, you can raise the playback, and once you get to 5% travel, the fixture will go to 5%, and other attributes will go to their recorded values, all using the cue timings.

    It can be beneficial to reduce a playback's trigger level, particularly when controlling LED fixtures with poor dimmer curves. To adjust the trigger level hold SETUP and tap your playback's button. Choose Raise and Lower from the top, and then reduce the Trigger Level to 1% for example.

    See the link below for more information on the Trigger level...

    https://zero88.com/manuals/zeros/cues-playbacks/playback-settings/raise-and-lower#level

    I hope this helps. Let me know if you have any questions.

    Edward

    • Thanks 1
  15. Hi @wosti

    59 minutes ago, wosti said:

    I have 2 Playbacks. PB 1 only P/T FX Informations for my Spotlights.  PB 2 only P/T FX Informations for my Washlights

    If I start PB 1 my Spotlight FX is running

    If I start PB 2 my Spotlight FX stops and my Washlight FX is running.

    If i bring down PB 2 my Washlight FX stops and my Spotlight FX runs again (PB 1 still at 100%).

    What did I wrong.  I did it so many Times bevore and it would always work fine.

    Playback 11 and 12 both include your Spots and Washes. They are therefore both trying to control the spots and washes, meaning you will struggle to mix them together. Without knowing how you programmed these playbacks, my guess is that you didn't double tap CLEAR prior to recording them. This means there would have been manual values present in the console's programmer, which were also included when you recorded the cue.

    To see which fixtures are included in a playback, you can use Preview mode. To do this, press and hold VIEW, and tap the button of the playback you wish to view. With no fixtures selected, you can then tap the "Preview" button at the top of the Output Window on the external monitor. The parameter table at the bottom of the Output window will open, listing the fixtures included in the highlighted cue in the Cues window. You can tap "Live" at the top of the Output window to exit Preview.

    To remove fixtures from a cue, go into the cue so that it is live on stage. Then select all the fixtures you wish to remove, and tap HOME. You can then tap UPDATE, and in the Update Options on the external monitor choose "Remove" instead of "Merge". You can then tap your playback's button, to remove the tagged fixtures from the active cue on this playback.

    I hope this helps. If you have any questions, please let me know.

    Edward

  16. Hi Sven,

    1 hour ago, Sven Nilsen said:

    In Record Option : Function and Tracking are OK (red/blue) , but Fixture-Parameters and Attributes are frozen .

    If "SmartTag" is enabled in the Record Options, indicated with a red stripe, the Fixtures, Parameters and Attributes options will be unavailable...

    image.png

    This is because when SmartTag is enabled, the console decides what does and what doesn't get recorded, and so you won't have the options to choose. With SmartTag disabled, you get to decide what gets recorded, and therefore the Fixtures, Parameters and Attributes filters become available.

    The SmartTag state will be saved in the show file, and so if SmartTag was disabled and the show was saved, SmartTag will be disabled upon loading in that show file.

    See the link below for more information on SmartTag...

    https://zero88.com/manuals/zeros/cues-playbacks/record-options/snapshot-smarttag#smarttag

    I hope this helps.

    Edward

  17. Hi Simon,

    12 hours ago, SimonH said:

    should I be able to select a single fixture within a cue, adjust its colour and then save that as a pallette and then apply that pallette to all same type of light?

    Yes.

    If you are having difficulty with this, please let us know what you are encountering.

    If a cue is currently live, it is also possible to save the current colours in the cue to a palette, without adjusting them. To do this, select your fixture(s), then hold CLEAR and tap COLOUR to tag all colour parameters. You can then tap RECORD and tap a palette.

    Edward

  18. Hi @Sven Nilsen

    16 hours ago, Sven Nilsen said:

    Not able to use Fixtures - Parameters and Attributes when Record Option is selected (hold Rec) .

    Not sure , but it might have happened after installing 7.10 . Have done a Factory Reset .

    Are you seeing a Record Options window that looks like this...

    image.png

    If so, this means your console is in global Cue Only mode, limiting the number of record options that are available to you.

    To access the normal Record Options, please ensure your Tracking Options are enabled in SETUP -> Settings -> Record & Update.

    15 hours ago, Sven Nilsen said:

    Just loaded an old show , and everything is fine . But still dead when programming a new show .

    This setting is saved in the show file. Therefore it sounds like your older show file has the Tracking Options enabled.

    Please see the link below for more information...

    https://zero88.com/manuals/zeros/cues-playbacks/record-options/tracking#GlobalOptions

    I hope this helps. If you have any questions, please let me know.

    Edward

  19. Hi John,

    15 hours ago, pcollins666 said:

    Prompted by this thread, I tried 7.12 on FLX with my T2252MTS. I too am getting the same 'Dead Zone'. However, it's also doing the same on 7.11.  Never noticed this before as I've never drawn over the screen that extensively when calibrating! 

    Thanks very much for sharing pictures of this. As you haven't noticed this before, I assume this hasn't affected normal operation? 

    If you are able to connect the touchscreen to a PC running Windows 10 (or 11), do you also experience this diagonal "dead zone"?

    15 hours ago, pcollins666 said:

    Also, prompted by the 'hang-y' comment, I have noticed that when scrolling through show files in the Load screen 7.12 is more 'jerky' than 7.11.  I'll send a couple of videos to you via email that show this.

    Thanks again for emailing through your videos. As per my reply to your email, this is logged on our system as reference number ZOS-11014.

    Many thanks,

    Edward

  20. Hi @Jouper

    1 hour ago, Jouper said:

    Is it possible to use visualization on the same PC via ArtNet without the Dongle?

    If you wish to output Art-Net from Phantom ZerOS, you will need the Phantom ZerOS Unlock Dongle. This is the case for outputting Art-Net from the PC, or outputting Art-Net to a different software package on the same PC.

    You will not need the Unlock Dongle to output CITP from Phantom ZerOS.

    If you have any questions, please let me know.

    Edward

  21. On 7/14/2022 at 3:00 PM, Davidmk said:

    If support were ever to be rolled into one, all brand, call centre type arrangement, "disappointed" wouldn't even start to cover my reaction. It would certainly remove my basis for choosing and recommending Zero88 or anything from the same stable with a different badge. Yes, your products are good - but so are others. In my mind your USP is the support.

    I just thought I'd pull this paragraph out in particular. Support is something we are passionate about, and always have been. There will be no changes whatsoever in how our support works, so I'm happy to say there is no risk in support becoming "faceless".

    Edward

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