francocampo Posted February 24, 2020 Report Posted February 24, 2020 Hi everybody, my new solution has ZerOs 7.8.2.39 I wanted to ask if it is better to update first for example 7.9.2 and after 7.9.7 or directly to 7.9.7. Thank you so much for any replies. And sorry for my english Quote
Edward Z88 Posted February 24, 2020 Report Posted February 24, 2020 Hi Franco, As each software update is independent from one another, you can install ZerOS 7.9.7 directly from ZerOS 7.8.2.39. ZerOS 7.9.7 can be downloaded from our website below... https://zero88.com/zeros#download For instructions on how to perform the software update, see below... http://support.zero88.com/1518909581 Once you have ZerOS 7.9.7 installed, the Solution will operate very differently to how it does on ZerOS 7.8.2.39. For information on the changes, see below... http://support.zero88.com/988876191 Hope this helps, if you have any questions let us know. Edward Quote Edward Smith Product Specialist Email Support
kgallen Posted February 24, 2020 Report Posted February 24, 2020 Edward just beat me to it...! You should be able to go direct, however prior to 7.8.3 you had to use a "bootable USB" stick. This thread has some instructions: Also note the whole concept of submasters vs playbacks has changed. Do this update when you've got time to understand the new features/operation. Quote
Edward Z88 Posted February 24, 2020 Report Posted February 24, 2020 1 minute ago, kgallen said: Edward just beat me to it...! Sorry Kevin! Thanks for taking the time to reply. Edward Quote Edward Smith Product Specialist Email Support
kgallen Posted February 24, 2020 Report Posted February 24, 2020 2 minutes ago, Edward- Z88 said: Sorry Kevin! Thanks for taking the time to reply. Edward You did a better job. I failed to find that KB on the radical changes which I wanted to link... (KB a bigger impenetrable mess than ever now, how is the "reorg" going?) Quote
Edward Z88 Posted February 24, 2020 Report Posted February 24, 2020 11 minutes ago, kgallen said: I failed to find that KB on the radical changes which I wanted to link Are you only using the tree navigation structure? I never use this - search seems to work fine. 11 minutes ago, kgallen said: how is the "reorg" going? We are in the process of moving the product knowledge base articles over to the new website. General "Knowledge Base" articles will be transferred in time. For example see the Frog page below... https://zero88.com/control/frog These can be accessed here... https://zero88.com/control#legacyproducts Edward Quote Edward Smith Product Specialist Email Support
kgallen Posted February 24, 2020 Report Posted February 24, 2020 22 minutes ago, Edward- Z88 said: Are you only using the tree navigation structure? I never use this - search seems to work fine. Probably. I start from the Tab at the top of the forum which takes you here: http://support.zero88.com/ Many useful articles are within "ORB XF" but that is almost impossible to find because it's only within one branch of the tree and that is either an orphan or can only be found by luck from one point. Not all of the ORB XF KBs are ported under FLX (for example). Search only works if you know what you're searching for. My usual situation is "Oh, there is KB on that somewhere, I don't know what it's called but it describes the 'X'. I'll go in the KB and have a dig around to see if I can stumble across the thing I'm looking for." -> result is always frustration and usually failure to find the information. Quote
francocampo Posted February 26, 2020 Author Report Posted February 26, 2020 Thank you so much for your quick responses. Very Best Regards and excusme for my English. Quote
Edward Z88 Posted February 26, 2020 Report Posted February 26, 2020 Hi Franco, 5 minutes ago, francocampo said: Thank you so much for your quick responses. Very Best Regards and excuse me for my English. No problem. And your English is far far better that my Italian so no problem at all! If you have any questions let us know. Edward Quote Edward Smith Product Specialist Email Support
francocampo Posted February 26, 2020 Author Report Posted February 26, 2020 1 minute ago, Edward- Z88 said: No problem. And your English is far far better that my Italian so no problem at all! If you have any questions let us know. Edward Thanks again. Quote
Karam ellah Posted November 24, 2020 Report Posted November 24, 2020 Hi I am ask how to update console zero88 solution iam following the introduction and when press setup and choose load not appear to me anything just load show or load fixtures can tell me away to upgrade or some of shortcuts when iam open console power Quote
Edward Z88 Posted November 24, 2020 Report Posted November 24, 2020 Hello, What software version is your Solution console currently running? To find out, choose the "Other Windows" button found top left of the Output Window. From the drop down menu choose "System Information". In the window that opens will be a line of text displaying the Software Version. If you are running ZerOS 7.9.x, you will be able to install the latest ZerOS software following the instructions below... https://zero88.com/manuals/zeros/setup/load#zeros If you are running ZerOS 7.8.x, please see the instructions below... https://zero88.com/manuals/zeros/software-updates/zeros-usb-creator If you have any questions let me know. Edward Quote Edward Smith Product Specialist Email Support
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