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Edward Z88

Zero 88 Alumni
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Posts posted by Edward Z88

  1. Hi Delfine,

    21 minutes ago, delfine said:

    Ce sont ces mêmes contrôles d'intensité que je souhaite mettre sur des playbacks, pour avoir la main en cas de volonté de réajuster un peu.

     

    Pour cette fonctionnalité, je recommanderais de laisser le mixage d'intensité en tant que HTP pour la lecture principale et de configurer LTP Catch pour les autres lectures. Avec LTP Catch, vous pourrez augmenter l'intensité si nécessaire, mais également abaisser le niveau en dessous du niveau du Master Playback.

     

    For this functionality, I would recommend leaving the Intensity Mixing as HTP for the Master Playback, and configuring LTP Catch for the other playbacks. With LTP Catch, you will be able to boost the intensity if required, but also bring the level down below the level of the Master Playback. 

    Hope this helps,

    Edward

  2. Hi Delfine,

    55 minutes ago, delfine said:

    I have my sequence in playback 0. I record my intensities in playbacks. How can I, when a cue of P0 is started, adjust with the PB that corresponds to the desired fixture, increase or decrease the intensity and make sure that when I go to the next cue, the values of this one take over? . 
    My reasoning was I put my P0 in LTP and the PB in CATCH. Like that, I "GO" on the P0 it takes over, and I run the PB it takes over when I reach its value and I can then lower it and lower it, if I launch the next cue of my P0 , it takes its values already recorded. AND not at all ... Suddenly, I left in all directions, and I do not see how to do it, and do not understand my incomprehension of HTP and LTP

    Pourriez-vous développer un peu ? Souhaitez-vous que les repères de la lecture principale ajustent la couleur, le faisceau, la forme et la position de vos lumières, puis utilisent des lectures séparées pour contrôler les intensités ? Si c'est le cas, vous pourrez le faire sans modifier l'option Intensity Mixing d'aucune lecture. Vous pouvez le faire en vous assurant de ne pas enregistrer d'informations d'intensité dans la lecture principale. Cela signifie que les informations les plus récentes sur la couleur, le faisceau, la forme et la position de la lecture principale seront transmises à vos lumières, et le pourcentage d'intensité le plus élevé de vos lectures sera transmis à vos lumières.

    Would you be able to elaborate a little? Would you like the cues in the master playback to adjust the colour, beam, shape and position of your lights, and then use separate playbacks to control the intensities? If so you will be able to do this without changing the Intensity Mixing option of any playback. You can do this by ensuring you don't record intensity information into the master playback. This means the most recent colour, beam, shape and position information from the master playback will be output to your lights, and the highest intensity percentage from your playbacks will be output to your lights.

    Please watch the video below, for more information on Intensity Mixing...

     

    1 hour ago, delfine said:

    Impossible to make this mode work, in vain I put my P0 fader in 2 ways, when I go up or down I don't change cue : ((

    Please see the link below for more information, and let me know how you get on...

    https://zero88.com/manuals/zeros/cues-playbacks/playback-settings/general#faderfunction

    50 minutes ago, delfine said:

    Very well. Say I don't want to do "track fowards" and "Update reference" and "Alls sources" or select another cue that appears at the top. I never managed to press two buttons before updating. I don't know how to go about it. Did I skip a step ????

    Have you read through the "Update Options" section of the Online Manual? If not, please read through this section, and if you have any questions, please let me know...

    https://zero88.com/manuals/zeros/cues-playbacks/updating-cues/update-options

    I hope this helps.

    Edward

  3. Hi @pb_blue

    Does this error message also display "Bad Product ID"? If so, this indicates that the internal battery needs replacing. Jester TLXtra consoles use a standard CR2032 3v coin cell battery.

    If you would like instructions on how to replace the battery in your Jester, please send us an email to support@zero88.com, and we can share the information with you.

    If you have any questions, please let us know.

    Edward

  4. Hello,

    10 hours ago, glitcher0 said:

    Also on the SACN when I press connect it connects even when I do not have phantom OS running.

    If you wish to connect your console to wysiwyg, you will be able to do this by connecting the console to the PC running wysiwyg over Ethernet. If you wish to connect Phantom ZerOS to wysiwyg running on the same PC, you will need a Phantom ZerOS Unlock Dongle to allow you to output sACN or Art-Net from Phantom ZerOS.

    Phantom ZerOS Unlock Dongles can be purchased from your preferred Zero 88 distributor.

    It is worth mentioning, that if you wish to use Capture visualisation software, you will not need an unlock dongle to use Phantom ZerOS. This is because Capture supports the CITP protocol, which can be streamed from Phantom ZerOS without being unlocked.

    If you have any questions, please let us know.

    Edward

  5. Hi Marius,

    2 minutes ago, M. Torka said:

    Is it possible, that the 7.1 upgrade file on your website has a problem?

    I have checked the file, and can confirm it is not corrupt. We also haven't had any other reports of this.

    To confirm, the latest software is ZerOS 7.10, not 7.1.

    If you are still experiencing difficulty with this, it may be easiest to jump on a call together to see what may be causing the issue.

    Please email support@zero88.com, and let me know a time that works for you to chat this through.

    If you have any questions, please let me know.

    Edward

  6. Hi Steve,

    1 hour ago, Gingersteve91 said:

    Are there any known bugs on the ORB with 7.10 for us to look out for in the new year?

    These are the issues we are aware of in ZerOS 7.10 software on OrbXF consoles, that have been discovered since launch:

    • Viewing the Fixture Levels window can cause a crash
    • Encoders can sometimes not work correctly on linear multicell fixtures if their cells have been reversed
    • Channel Auto-Select on Fader Movement behaviour in Fixture Schedule is incorrect
    • Fixture parameter values are not included in CSV exports

    These issues will be fixed in the next ZerOS software update.

    I hope this is helpful.

    Edward

    • Like 1
  7. Hi @glitcher0

    Welcome to the Zero 88 Forum.

    I have assumed from your topic title you are using a Leapfrog 48 - I have therefore moved this topic to the Leapfrog forum.

    The latest version of Phantom ZerOS can be downloaded from the direct link below...

    https://zero88.com/storage/downloads/f734231c-1f6f-44af-87ff-69c0ffe410fe/Phantom-ZerOS-7.10.exe

    This is available here...

    https://zero88.com/zeros#download

    Once installed, I'd recommend watching the following video from CAST, that discusses using wysiwyg with ZerOS...

    https://academy.cast-soft.com/courses/wysiwyg-for-ZerOS-users

    I hope this helps. If you have any questions, please let us know.

    Edward

  8. Hi Ed,

    15 hours ago, Ed75 said:

    Any updates on this? I checked in 7.10 and it still behaves this way.....For me it is not a very very big issue, but I know of a venue which considers buying FLX console(s) And I think it will be a problem for them. 

    Apologies for the inconvenience this issue causes. This issue (ZOS-8363), is currently scheduled to be fixed in ZerOS 7.11, subject to priorities changing.

    I have raised the priority of this.

    If you have any questions, please let us know.

    Edward

  9. Hi Steve,

    1 hour ago, Gingersteve91 said:

    We've just purchased some Equinox Fusion 260ZRs, when patching them into our desk (ORB XF) i've found that the "FX preset palettes" only operate the Centre pixel of the fixture and ignores the inner and outer ring of the head.

    Is this a over sight within the fixture profile not controlling all RGBW parts #1 #2 & #3? or a "multicell" issue?

    This will be due to running ZerOS 7.9.x software or earlier. Software prior to ZerOS 7.10, does not support multicell fixtures, and therefore only the first set of RGBW controls will be applied to the colour mixing tools and colour effects.

    1 hour ago, Gingersteve91 said:

    (we haven't had time to update to 7.10 yet unfortunately and probably won't until post panto season). 

    Totally understand this. After panto season, you'll be able to update your console, and will find that the colour mixing tools and colour effects will work across all three clusters.

    1 hour ago, Gingersteve91 said:

    is there a way to "update/edit" the FX palettes to include all colour parameters of the fixture without without running the latest update?

    To do this, you would need to manually create an effect using the Waveforms engine, and add waveforms to the other RGBW parameters. 

    For more information on Waveforms, please see the link below...

    https://zero88.com/manuals/zeros/effects/waveforms

    If you have any questions, please let me know.

    Edward

  10. Hi Marius,

    Thank you for attaching images of the process.

    13 hours ago, M. Torka said:

    I´ve downloaded this .exe file from your website, transferred the file to a FAT32 formatted USB stick and put it into the FLX S24 USB input.

    13 hours ago, M. Torka said:

    What is wrong? Why can the console not find the update file?????

    Good question. From your images, everything seems to be correct. You will receive this "Unable to open Upgrade package" error message when loading "Phantom ZerOS" into a console, but shouldn't see this when loading the console software.

    If you haven't tried already, please download a fresh copy of the software, and transfer this to the USB drive and overwrite the original file. Please then plug this into the console, tap SETUP, tap Load File, and then choose ZerOS 7.10.exe and click OK. As a side note, the "Load Options" are only used when loading in show files.

    Please let me know how you get on.

    Edward

  11. Hi @M. Torka

    Welcome to the Zero 88 Forum. 

    37 minutes ago, M. Torka said:

    When I try to load the ZerOS 7.9.9.5exe from USB stick, load Setup  & Palettes, I get the respose:

    The latest software for FLX S consoles is ZerOS 7.10. Is there a particular reason you are trying to install ZerOS 7.9.9.5?

    For installation instructions please see the link below…

    https://zero88.com/manuals/zeros/setup/load/zeros-software

    I hope this helps. Please let me know how you get on.

    Edward

  12. Salut Delfine,

    Merci d'avoir joint votre fichier de spectacle. Veuillez trouver l'export .csv joint du Master Playback...

    GV CONFITURE9.csv

    Les valeurs des paramètres sont affichées en DMX avec des détails et des références de palette.

    Si vous souhaitez exporter d'autres lectures ou exporter avec d'autres options de valeur, veuillez me le faire savoir.

    Notre équipe logicielle enquête actuellement sur la cause de l'absence d'informations dans l'exportation csv. Dès que j'aurai une version du logiciel qui résout ce problème, je vous le ferai savoir.

    Si vous avez des questions, s'il vous plaît laissez-moi savoir.

     

    Hi Delfine,

    Thank you for attaching your show file. Please find the .csv export attached of the Master Playback...

    GV CONFITURE9.csv

    The parameter values are shown in DMX with details, and with palette references.

    If you would like other playbacks exported, or exports with other value options, please let me know.

    Our software team are currently investigating what is causing the csv export to be missing information. As soon as we have a version of software that fixes this I will let you know. 

    If you have any questions, please let me know.

    Edward

  13. Salut Delfine,

    Connaissez-vous l'utilisation des groupes en tant que palettes d'intensité ? Ceux-ci peuvent être utiles pour votre situation.

    Les groupes peuvent stocker des informations d'intensité, qui peuvent être rappelées en appuyant deux fois sur un groupe. Si vous appuyez deux fois sur un groupe, puis que vous l'enregistrez dans un repère, le repère fait référence aux intensités stockées dans le groupe. Cela vous permet de mettre à jour les niveaux d'intensité dans le groupe, et tous les indices qui ont utilisé le groupe seront également mis à jour.

    Veuillez consulter cette section du manuel pour plus d'informations...

    https://zero88.com/manuals/zeros/groups/referencing-intensity-groups

    J'espère que ça aide.

     

    Hi Delfine,

    Are you familiar with using Groups as Intensity Palettes? These may be helpful for your situation.

    Groups can store intensity information, which can be recalled by double tapping a group. If you double tap a group, and then record it into a cue, the cue references the intensities stored in the group. This allows you to update the intensity levels in the group, and any cues that used the group, will also be updated.

    Please see this section of the manual for more information...

    https://zero88.com/manuals/zeros/groups/referencing-intensity-groups

    I hope this helps.

    Edward

  14. Hi @van den abbeele Eric

    These are the issues we are aware of in ZerOS 7.10 software, that have been discovered since launch:

    • Viewing the Fixture Levels window on legacy consoles can cause a crash
    • Encoders can sometimes not work correctly on linear multicell fixtures if their cells have been reversed
    • Channel Auto-Select on Fader Movement behaviour in Fixture Schedule is incorrect
    • Fixture parameter values are not included in CSV exports

    I hope this is helpful.

    Edward

  15. Bonjour,

    Roamin a rencontré ces problèmes, en raison du remplacement des appareils multicellulaires qui ont certains paramètres maître et cellule, par des appareils qui ont des paramètres maître et cellule différents.

    Si vous avez des questions, s'il vous plaît laissez-nous savoir.

     

    Hello,

    Roamin experienced these issues, due to replacing multicell fixtures that have certain master and cell parameters, with fixtures that have different master and cell parameters.

    If you have any questions, please let us know.

    Edward

  16. Salut Delfine,

    Avez-vous une copie de votre fichier d'émission qui a été enregistré dans le logiciel ZerOS 7.9.9 ? Si tel est le cas, veuillez me l'envoyer par e-mail, et je pourrai vous envoyer l'export CSV par e-mail. Si vous n'avez qu'une copie de votre fichier de show enregistré dans ZerOS 7.10, vous ne pourrez pas exporter les informations de projecteur programmées avant la prochaine mise à jour logicielle.

    Si vous avez des questions, s'il vous plaît laissez-nous savoir.

     

    Hi Delfine,

    Do you have a copy of your show file that has been saved in ZerOS 7.9.9 software? If so, please email this to me, and I will be able to email the CSV export to you. If you only have a copy of your show file saved in ZerOS 7.10, you will not be able to export the programmed fixture information until the next software update.

    If you have any questions, please let us know.

    Edward

  17. Hi @Philbik

    On 12/5/2021 at 7:59 AM, Philbik said:

    An error message popped up on screen while I was programming our FLX desk recently and I sent the debug file to the "support" email address (as instructed) on November 24th. There hasn't yet been any response and I've sent another email to "support" just now (with another debug file attached) because of another error message seen during programming yesterday.

    Sorry to hear you encountered an error on your FLX console. I have just done some digging, and found your email in our email quarantine filter. 

    On 12/5/2021 at 7:59 AM, Philbik said:

    We're starting show week so I'm keen to know whether we have a problem with the desk. Please can someone review the debug files and advise.

    I will investigate the debug file today and get back to you.

    If you have any questions, please let us know.

    Edward

  18. Salut Delfine,

    Merci de joindre un exemple de votre fichier CSV. Nous sommes conscients que dans le logiciel ZerOS 7.10, les exportations CSV de lecture n'incluent pas correctement les valeurs des appareils. Les informations affichées dans la fenêtre Cues sont toujours incluses dans l'exportation. Ce problème sera résolu dans la prochaine mise à jour logicielle. Ceci est enregistré sous le numéro de référence ZOS-10892 sur notre système.

    Toutes nos excuses pour la gêne occasionnée. Si vous avez des questions, s'il vous plaît laissez-nous savoir.

     

    Hi Delfine,

    Thank you for attaching an example of your CSV file. We are aware that in ZerOS 7.10 software, playback CSV exports are not including fixture values correctly. Information displayed in the Cues window is still included in the export. This issue will be fixed in the next software update. This is logged as reference number ZOS-10892 on our system.

    Apologies for the inconvenince this causes. If you have any questions, please let us know.

    Edward

  19. Hi Simon,

    Hope you're well.

    The bottom row of dimmed channel sockets on Betapack 4, operate identically to the channel sockets on Betapack 3.

    The top row of non-dimmed channel sockets, are supplied directly from the channel's MCB, and therefore bypass the control circuity completely.

    For more information on Betapack 4, please refer to the online manual below...

    https://zero88.com/manuals/betapack4

    Hope this helps,

    Edward

  20. Hi Alex,

    2 hours ago, AlexSky said:

    The bottom line is as follows, when choosing LED devices, conditionally selecting the red color of the wheel, you need to remove the selections from the other wheels. Holding "undo" I turn any wheel and the remote crashes. When restarting, repeating the sequence, everything passes.

    Sorry to hear this. On OrbXF consoles, holding UNDO and jogging an encoder wheel, will Knockout that parameter. For information on Knockout, see the link below...

    https://zero88.com/manuals/zeros/user-definable-keys/advanced-udks

    I have spent some time testing this, and haven't yet been able to replicate.

    2 hours ago, AlexSky said:

    If I manage to detect this bug again, I will send it to the technical support email.

    This would be very helpful. Thanks very much.

    Edward

  21. Hi Alex,

    37 minutes ago, AlexSky said:

    Digging into the problem, unexpectedly solved it, the problem turned out to be in the choice of cell order reversal settings. I had a "cell order reversal," "Yes." As soon as I canceled the value, everything worked properly. Maybe the difficulty lies somewhere there. Temporarily changed the reverse in the devices.

    Thanks very much for investigating this further. We have found the cause of the issue, which temporarily disables the colour encoders, when a linear multicell fixture's cells are reversed. This issue is logged as reference number ZOS-10887 on our software tracking system.

    This issue will be fixed in the next ZerOS software update.

    Thanks again for your help finding this issue, and apologies for the inconvenience this causes in the meantime.

    If you have any questions, please let me know.

    Edward

    • Like 1
  22. Bonjour,

    Veuillez envoyer une copie de votre fichier show à support@zero88.com, accompagnée d'une description indiquant quels appareils sont utilisés dans quelles mémoires et par quels appareils vous souhaitez les remplacer.

    Nous allons ensuite jeter un œil pour voir ce qui peut se passer.

    Si vous avez des questions, s'il vous plaît laissez-nous savoir.

     

    Hello,

    Please could you email a copy of your show file to support@zero88.com, along with a description stating which fixtures are used in which cues, and which fixtures you wish to replace them with.

    We will then take a look to see what may be going on.

    If you have any questions, please let us know.

  23. Hi @Alasdair

    Welcome to the Zero 88 Forum.

    Thanks for reaching out to FLX S users on the forum. It might just be worth clarifying a couple of points:

    1 hour ago, Alasdair said:

    We have a  new three year old  Flx 24 with monitor (only used twice)!

    FLX S24 consoles do not have an external monitor output - do you mean a FLX S48 console?

    1 hour ago, Alasdair said:

    The idea is (as I understand it) the show will be run from the main show control via SMPTE time code once rehearsals are complete. But they require manual back up programmed into your desk in case of timecode failure and some quick programming during the rehearsals as directed.

    FLX S consoles cannot be triggered by SMPTE timecode. If you are looking for MIDI Timecode support, I would recommend using the FLX console...

    https://zero88.com/control/flx

    If you have any questions, please let us know.

    Edward

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