New fixtures

[kinous]

Hi.

[kinous]

Hi.
I've sent you an email a few month ago about creating new fixtures but didn't received any answer.
I've bought 8 stairville B1R moving head and 8 Varyec Hero Wash 715 HEX led. Unfortunately they are not in the library even after the 7.9.9. upload.

Can you please create those fixtures for me?

I'm totally unable to do it.

You will find the manual attached on my message.

Thank you for your help.

 

Stairville B1R manual.pdf

[Edward Z88]

Hi @kinous

3 hours ago, kinous said:

I've sent you an email a few month ago about creating new fixtures but didn't received any answer.

Sorry to hear this, could you confirm the address you emailed this to?

I have forwarded your fixture request to fixturesupport@zero88.com, and we’ll be able to get back to you next week. 

If you have any questions let us know. 

Edward

[kinous]

No problem it wasn't urgent. I've followed the link below "option 3 request" in May the 14th. It was the same adress you forwarded my fixture request to.

By the way I can't attach the Varytec fixture's manual. The file is 1.1mb. Do you have another option to send it to you?

Thank you for your help. 

[Jon Hole]

5 hours ago, kinous said:

The file is 1.1mb. Do you have another option to send it to you?

I don't believe a file of that size should be stopped by us... is your email provider blocking it? A URL to the file would be fine, if you've found it on their website?

[kinous]

Here is the link to the manual of the Varytec's fixture

 

 

https://images.static-thomann.de/pics//atg/atgdata/document/manual/451167_c_451167_481687_v4_en_online.pdf

[Edward Z88]

Hi @kinous

The fixture file for the Stairville B1R Beam can be downloaded from the link below...

https://zero88.com/fixtures/legacy-library/Legacy library (gft41.0)/STAIRVILLE/B1R Beam.ift

The fixture file for the Varytec Hero Wash 715 HEX LED can be downloaded from the link below...

https://zero88.com/fixtures/legacy-library/Legacy library (gft41.0)/VARYTEC/Hero Wash 715 HEX LED.ift

For information on loading these fixture files into FLX S consoles, please see the link below...

https://zero88.com/manuals/zeros/setup/load/fixture-files-2

If you have any questions let me know.

Edward

[kinous]

Thank you very much Edward.

[kinous]

Hi. I've just added  those two fixtures on my console. No problem with the Varytec.

But with the B1R there is a bug on the position menu.

When I turn the pan wheel it moves correctly but  the tilt is also moving back and forth at the same time. When I turn the pan wheel it moves from 1 cm back and forth only.

[Edward Z88]

Hi @kinous

Can you confirm the address and mode set on the fixture match the settings on the console?

Edward

[kinous]

Hi.
I checked twice it matches. I also tried to swap or invert but I still have the same problem. 

[Edward Z88]

Hello,

11 hours ago, kinous said:

I checked twice it matches. I also tried to swap or invert but I still have the same problem. 

Thank you for checking.

17 hours ago, kinous said:

But with the B1R there is a bug on the position menu.

When I turn the pan wheel it moves correctly but  the tilt is also moving back and forth at the same time. When I turn the pan wheel it moves from 1 cm back and forth only.

Please find the updated fixture file attached...

B1R Beam UPDATE.ift

Please try this, and let me know how you get on.

If you have any questions let me know.

Edward

[kinous]

Hi Edward.
With this update the problem seems to be solved. Everything is ok.

Thanks a lot!!!

[Edward Z88]

2 minutes ago, kinous said:

Hi Edward.
With this update the problem seems to be solved. Everything is ok.

Thanks a lot!!!

Glad to hear that has solved the problem. 

If there’s anything else you need let us know. 

Edward