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Posted

My FLX-S24 saves show files in the format *.isf, which I can open in PhantomZeroS, but this in turn only saves in the format *.zos, which the desk doesn't show in the file menu. What do I need to do to open show files from PhantomZeroS on my desk?

Posted

Hi Pete,

44 minutes ago, Pete-S said:

My FLX-S24 saves show files in the format *.isf, which I can open in PhantomZeroS, but this in turn only saves in the format *.zos, which the desk doesn't show in the file menu. What do I need to do to open show files from PhantomZeroS on my desk?

If your FLX S24 is saving show files in the .isf format, and is unable to load .zos format show files, this means your console is running out of date software. The show file format changed from .isf to .zos in ZerOS 7.9.8. The latest software for FLX S24 consoles is ZerOS 7.9.9, which can be downloaded from the link below...

https://zero88.com/zeros#download

Release notes are also available from this link, detailing the installation instructions.

Both .isf and .zos show files can be loaded into ZerOS 7.9.9.

If you have any questions let me know.

Edward

Edward Smith
Product Specialist
Email Support

Posted

Hi Peter,

24 minutes ago, Pete-S said:

Thank you Edward. The console is brand new out of the shop, so I assumed it was running the latest firmware.

No problem. If you email me the console's serial number, I will be able to confirm when this console was manufactured. Please don't post it here.

If you have any questions let me know.

Edward

Edward Smith
Product Specialist
Email Support

Posted
28 minutes ago, Pete-S said:

The console is brand new out of the shop, so I assumed it was running the latest firmware.

It's rarely the case! Buy a new laptop or smart phone and the first thing it ever wants to do is update the software!

ZerOS isn't updated that often ( 😉 ) but if the console has been "on the shelf" for 6 months it's almost certainly behind on the current ZerOS release.

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