thierry Posted January 15, 2020 Report Posted January 15, 2020 Hi everybody, and happy new year for all of you... Since i'm in 7.9.6, the desk has a strange behaviour when i change the pages of the playbacks... There's a big delay between the display of each page, and if i switch too fast too many times, the desk is completely "lost" unabled to display anything right in time Quote
Erics Posted January 15, 2020 Report Posted January 15, 2020 Try update to 7.9.7. That should fix that problem. Quote I use: Zero 88 FLX S48 / ETC ColorSource 40 / GLP Creation 4096 / Chamsys MQ70 / Madrix
Edward Z88 Posted January 15, 2020 Report Posted January 15, 2020 Hi Thierry, As per Eric’s suggestion, please try upgrading to ZerOS 7.9.7, and see if this solves the issue you are experiencing. ZerOS 7.9.7 can be downloaded below... https://zero88.com/zeros If you have any questions let me know. Edward Quote Edward Smith Product Specialist Email Support
thierry Posted January 21, 2020 Author Report Posted January 21, 2020 Hi, I've just updated to 7.9.7 this afternoon. It's a little bit better but nothing very fluent... When i switch between pages slowly, it's all right, but if i need a quick change between 2 & 7 for example, the desk is out for a while before displaying the correct page. It doesn't really matter to me cause "Light" is not often the main part of my events, but it's annoying ... I don't know how you guys manage that while your shows are running ? Quote
Edward Z88 Posted January 21, 2020 Report Posted January 21, 2020 Hi Theirry, 3 hours ago, thierry said: I've just updated to 7.9.7 this afternoon. It's a little bit better but nothing very fluent... Thank you for your feedback. The software team are currently still investigating the cause of this. In the meantime if you have any questions let us know. Edward Quote Edward Smith Product Specialist Email Support
thierry Posted February 5, 2020 Author Report Posted February 5, 2020 Hi, is the team still investigating ? and am i the only one to have this issue ? Quote
Edward Z88 Posted February 5, 2020 Report Posted February 5, 2020 Hi Thierry, 36 minutes ago, thierry said: Hi, is the team still investigating ? and am i the only one to have this issue ? We have had another report of this on a LeapFrog 96, and are looking into the issue. Remind me, is this Solution or SolutionXL you are seeing this issue on? Edward Quote Edward Smith Product Specialist Email Support
Edward Z88 Posted February 5, 2020 Report Posted February 5, 2020 Hi Thierry, 32 minutes ago, thierry said: it's a SolutionXL Thanks for confirming. As you may be aware, the cause of the issue is the number of LCD displays that are updated when playback pages are changed on LeapFrog 96/SolutionXL consoles. We are looking into a fix for this. If you have any questions let us know. Edward Quote Edward Smith Product Specialist Email Support
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