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Posted

Hi everybody,

Strange behaviour of the desk today, the auto effect generator is not working anymore...

I can generate auto colour, auto beamshape, but there's nothing to do with the " automatically create effect palettes " button...

I just have a n°1 mfk button "1E [No Effect]"  and a mfk n°36 "Effect 36"...

????? 

Posted

Hi Thierry,

If you tap SETUP -> Clear Options -> Clear Effect palettes, and then try auto creating effects, are they generated?

If the "Automatically Create Effect Palettes" button still doesn't seem to work, please try reinstalling ZerOS 7.9.6. 

ZerOS 7.9.6 can be downloaded from the website below...

https://zero88.com/zeros#download

Installation instructions are included in the release notes. Please ensure you install by loading the software application into the console, not by installing using a bootable USB drive.

If you have any questions let me know.

Edward

 

Edward Smith
Product Specialist
Email Support

Posted

Hi Thierry,

25 minutes ago, thierry said:

I'm still in 7.9.5... It could be the issue ?

This will only be an issue if ZerOS 7.9.5 was installed using the old installation method, by creating a bootable USB drive, rather than simply loading the application into the console.

I would recommend updating to ZerOS 7.9.6.

Hope this helps, let me know how you get on.

Edward

Edward Smith
Product Specialist
Email Support

Posted

I did the update, 

Everything seems to run correctly...

You're right, i 've used the "boot method" to install the previous Zeros 7.9.5...

I've just plugged the USB drive this way and load the os live as you recommended , and so far so good...

Thank's a lot, as always, you rule

Posted

Hi Thierry,

28 minutes ago, thierry said:

I did the update, 

Everything seems to run correctly...

You're right, i 've used the "boot method" to install the previous Zeros 7.9.5...

I've just plugged the USB drive this way and load the os live as you recommended , and so far so good...

Thank's a lot, as always, you rule

That's great, really glad to hear it.

If you have any questions let me know.

Edward

Edward Smith
Product Specialist
Email Support

  • 2 months later...
Posted

Hi everybody, and happy new year for all of you...

Since i'm in 7.9.6, the desk has a strange behaviour when i change the pages of the playbacks...

There's a big delay between the display of each page, and if i switch too fast too many times, the desk is completely "lost" unabled to display  anything right in time

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