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Edward Z88

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Posts posted by Edward Z88

  1. Gobo pictures not complete

    in Solution & Solution XL

    Posted

    Hello,

    To confirm - are these fixtures Stairville MH X200 Pro Spots? I can't find MHX200 scans in the library.

    I have been able to recreate this issue with the Pro Spots in both modes. Taking a look at our library file, the images are correctly formatted. I will continue to investigate this and get back to you.

    The latest manual for Solution is currently ZerOS 7.9.2, available here...

    https://zero88.com/manuals/IM9210 - Solution Manual Issue 2.0.pdf

    For changes since this software version, see the software release notes, available with the software downloads here...

    https://zero88.com/forum/files/category/4-legacy/

    ZerOS 7.9.5 is the latest software for Solution, available with release notes here...

    Just so you're aware, the latest Zero 88 Fixture Library is version 38, available from our website here...

    Hope this helps, if you have any queries let me know.

    Edward

  3. FLX S24 Advanced Colour Heuristics

    in FLX S24 & FLX S48

    Posted

    Hello,

    FLX S24 will colour mix using Red, Green, Blue and White colour parameters if they are available with the selected fixture.

    In your fixture file, Red, Green and Blue parameters will need a "Special" definition for their parameters. You will need to ensure this is set to "Red - Positive", "Green - Positive" and Blue - Positive". White does not need a Special definition.

    If White is present, as you select more unsaturated colours, RGB is reduced, and white is increased. You can also see this, as by default with an RGBW fixture, the White auto colour palette will have white at full, RGB at 0. 

    The reason for this is to allow for the fixture's shade of white to be used for colour mixing, not adding other chips.

    Hope this helps,

    Edward

  4. Change speed of effects and chases?

    in FLX S24 & FLX S48

    Posted

    Hello,

    As Kevin says, Speed Override will do this for you. It will control the speed of the currently viewed playback - so first you'll need to press and hold VIEW and tap the playback button of your effect. You can then use the Speed Override encoder by pressing Z/Shift, or configure a Speed Override fader by pressing SETUP and tap an unprogrammed playback.

    All the best,

    Edward

  5. Moving head issues (Newbie)

    in FLX S24 & FLX S48

    Posted

    Hello,

    Very true - in some circumstances SmartTag is very powerful, however it does have drawbacks such as this.

    SmartTag is something we would like to revise - which is also related to choosing which playbacks could get recorded into cues.

    No date on this yet, as this would take a lot of time implement, and would require very extensive testing!

    All the best,

    Edward

  7. S24 dropping DMX?

    in FLX S24 & FLX S48

    Posted

    Hi Hendrik,

    Sorry to hear this.

    Please could you resend your original email, and also footage of the fault to support@zero88.com, and one of the team will be able to take a look. Feel free to link to this thread, and explain the console has been shipped back to the dealer.

    All the best,

    Edward

  9. FLX Remote buttons

    in FLX

    Posted

    Hi David,

    Many thanks for posting that’s great to see. 

    For reference, it is also worth mentioning that CTRL + F1 through to CTRL + F6 on an external keyboard, mimic the first 6 remote switch triggers. 

    Edward

  11. S48 mysteries

    in FLX S24 & FLX S48

    Posted

    Hi Jolyon,

    The console software application is the ZerOS OS Creator USB - v7.9.5 17-5-2019 MD.exe. Please try downloading again from the link, and follow the install instructions available in the release notes here...

     

     

    Let me know how you get on. 

    Edward

  12. Macros on FLX 7.9.5

    in FLX

    Posted

    Hi Romec,

    That's correct, in some situations you may want the steps of the macro to execute over a longer period - for example when entering or exiting Setup using a "keys" Macro.

    Edward

  13. DMX Software reset

    in Frog Range MK1

    Posted

    Hi Rigo,

    The Reset DMX Outputs option in Setup will temporarily reset the DMX outputs for a few seconds, and then return the output to the previous values.

    More information can be found in the manual here...

    http://support.zero88.com/975242041

    You therefore should be able to use the console as normal without loosing show data or requiring a software update. If you have tried doing this and experienced issues, try power cycling the console.

    Hope this helps,

    Edward

  14. Macros on FLX 7.9.5

    in FLX

    Posted

    Hi Romec,

    1 hour ago, Romec said:

    1: if I made a macro. Can I change it afterwords? And can I see the command-feedback (so that I know what I did) 

    When macros have been programmed, they can't be edited. When you recall a macro, you will see the commands being typed in the command line. If you wish you can slow the playback speed. To do this hold SETUP and tap the Macro tile in the macros window, and from the Speed drop down choose Slow.

    2 hours ago, Romec said:

     2: so a macro can only contain 1 string of commands, right? 

    Macros can include as many button presses as you wish.

    2 hours ago, Romec said:

     3: what would be the right syntax if I would overwrite a preset? (EG: fixture X at preset Y , store / overwrite) 

    If you wanted this to be a macro, you would tap RECORD -> MACRO -> 1 -> Commands -> [fixture number] -> [attribute key followed by palette number] -> RECORD -> [attribute key followed by palette number you wish to overwrite] -> ENTER -> MACRO.

    Edward

  16. Macros on FLX 7.9.5

    in FLX

    Posted

    Hi Romec,

    When recording a macro, you have the option to record keys, or commands. If you choose commands, anything that gets written in the command line will be stored, until you press the MACRO button. Then when you recall the macro, all commands will be replayed as a single string.

    Hope this helps,

    Edward

  17. Odd Behaviour

    in FLX

    Posted

    Hi Olly,

    OK thanks for confirming. 

    Yes keep me updated on the return - feel free to email if you wish. 

    Will let you know what the issue is. Again really sorry you've experienced this fault, if there's anything we can do let me know.

    Edward

  18. Odd Behaviour

    in FLX

    Posted

    Hello,

    16 minutes ago, O Thompson said:

    However... i have left the desk to do this for the past couple of hours, and now i have returned to it, the desk seems stable again. I'm going to monitor the issue for the remainder of the day, and test again tomorrow to see if i can replicate the issue... if not, then im stumped as to why it now functions, although a little apprehensive about it acting up again during a show. 

    OK thanks for the information. This sounds like it could be an intermittent power issue, however we haven't seen anything like this before. 

    If you have any questions feel free to drop me an email or give us a call.

    Edward

  19. Odd Behaviour

    in FLX

    Posted

    Hi Olly,

    Really sorry to hear this.

    I believe you have spoken to Keith on the phone regarding this.

    So to confirm, you have created a bootable USB drive with ZerOS 7.9.5. Booting the console boots into the install screen, where you can perform the installation. When complete, power cycle, and the console sometimes boots correctly?

    Please try repeating this process, however with ZerOS 7.9.4, available here...

    If this still hasn't solved the problem, please go back to Hawthorn, who if necessary will be able to send it back to us for investigation.

    The battery shouldn't have anything to do with the issue. 

    Feel free to continue the conversation over email if that's easier.

    Kind regards

    Edward

  20. Odd Behaviour

    in FLX

    Posted

    Hello,

    Many thanks for the information regarding the FERAM Write failure. We will take a look into this.

    I am not sure why your console isn't displaying the U-boot or Q7 information, which in that picture should be lines of text between "Co-Processor Firmware" and "NVR Location". However as your picture shows the serial number I can get this information from there.

    I have added this to our issue log, as reference number ZOS-8639.

    If you have any queries let me know.

    Edward

     

  23. Odd Behaviour

    in FLX

    Posted

    Morning,

    Hmm interesting. I presume after power cycling there was no offer to save a debug file? If you tap Z -> System Information -> System Text, and scroll through the text, are there any error messages/ text that isn't white? If you then tap back to Desk Info, there's a line of text starting with "Q7", and after a "PN", there should be "HW:B_". What is the number here?

    Kind regards,

    Edward

  24. S48 mysteries

    in FLX S24 & FLX S48

    Posted

    Hi Jolyon,

    Good to hear you have a FLX S48 for your theatre.

    The console name in System Settings by default simply lists the console's serial number. You can however change this name to something more useful if you wish. This name is what the console appears as over a network.

    You can find your current software version by tapping Z/Shift -> System Information, and in this window will be a line of text displaying "Software Version". Judging by the serial number of the console, you are probably running ZerOS 7.9.4.3. The latest software is ZerOS 7.9.5. As you are learning the console, I would recommend updating to the new software. ZerOS 7.9.5 is available to download from our website here...

    Once downloaded, extract the files, and then copy the ZerOS OS Creator application to the root of a USB stick. Plug into the console, tap SETUP -> Load File, and choose the file to load in. The console will then ask you to confirm, and begin the installation. More detailed instructions are available in the release notes, which can also be downloaded from the link.

    An easy way of seeing what fixtures your faders are controlling, is to view the Faders desktop - particularly useful if you have an external monitor connected. This will show you what your faders are doing - which page and which function.

    Hope this helps, if you have any questions just let us know.

    Edward

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