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Edward Z88

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Posts posted by Edward Z88

  1. Hola,

     Bienvenido al Foro Zero 88.

     Según su descripción, parece que sus canales de atenuación pierden DMX cuando apaga el canal 26.  ¿El canal 26 también es un canal de atenuación?  ¿Qué está conectado al canal 26?

     ¿Qué versión de software está ejecutando ahora y qué versión estaba ejecutando anteriormente?  ¿Ha cargado su archivo de show desde el software antiguo en el nuevo software?

     Es posible que deba desarrollar un poco más para explicar su problema.

     

    Hello,

    Welcome to the Zero 88 Forum. 

    From your description, it sounds like your dimmer channels are loosing DMX when you turn off channel 26? Is channel 26 also a dimmer channel? What is plugged into channel 26?

    What software version are you running now and what version were you running previously? Have you loaded your show file from the old software into the new software?

    You may need to elaborate a little further to explain your issue.

    Edward

  2. Hi Rob,

    11 hours ago, RobTag said:

    Is there a way/setting so that the cue window automatically updates to the playback that has been selected?

    As Kevin says, choosing which playback you see in the Cues window, is a manual process of pressing and holding VIEW, and tapping the button of the playback you wish to view. 

    This is to allow you to run cues on a playback, and temporarily overlay other lighting states from other playbacks without the cues window changing.

    Hope this helps, if you have any questions let us know. 

    Edward

  3. Hi Per,

    1 hour ago, PerS said:

    My Iphone is primarly for business use, it has a VPN-client for working on unsecure wifi in airports and hotels.

    After disabling VPN-functionality on the Iphone, the connection to the FLX S48 is fine.

    Really glad to hear you’ve got this working. Thanks very much for letting us know the cause of the issue. I will bear this in mind for if anyone else has similar sounding issues in future.

    If you have any questions let me know. 

    Edward

  4. Hi Per,

    Thanks for the information and screen shots.

    1 hour ago, PerS said:

    The phone connection to the network enables me to open the config-page of the router, so I beleive the phone should be correctly connected.

    Thanks for confirming, yes looks like the iPhone is correctly on the network then.

    1 hour ago, PerS said:

    The network has DHCP, and is just 3 units; the router, FLX S48 and my Iphone. And as the name of the console "Scene1" with IP-adresse is showing, I'm expecting the phone and console to be in contact. The ip of the phone is 192.168.1.85.   (router is 192.168.1.1)

    The main reasons you may encounter this "Desk connection failed" error are conflicting IP address, poor network bandwidth, or almost out of range from your access point. However from your description, it sounds like these issues aren't present in your set up, and something else may be going on.

    To confirm the network status on your console, tap Z/Shift -> System Information -> Network Overview.

    Are you able to connect a PC to the network, and run ZerOS Remote Monitor to see if you can connect to the console? ZerOS Remote Monitor is available from the website below...

    https://zero88.com/zeros#download

    42 minutes ago, Davidmk said:

    try checking the lease time in the router, make it as long as possible (see last few entries in the old topic "Control Beamshape Parameter with Fader" By martin-144, March 1 in FLX).

    Thanks David for your suggestions here too. The thread David is mentioning can be found below...

    It is worth mentioning, most routers won't default to such a low DHCP lease time, so this shouldn't be an issue. And even if they do, most routers will build up a DHCP table, with a list of which IP address has been allocated to which discovered MAC address, and as a general rule will try and keep to this allocation even after leases expire, and devices drop in and out. 

    42 minutes ago, Davidmk said:

    You may even find a setting that forces the router to give the desk the same I/P address every time it connects (this is still DHCP but more predictable) and that would also be worth a try.

    This would be known as a MAC address reservation, where the DHCP server sees a MAC address and always assigns it a given IP address.

    If you have any questions let me know.

    Edward

  5. Hi Per,

    Welcome to the Zero 88 Forum.

    13 minutes ago, PerS said:

    I've got a similar problem, but on an Iphone. Both remote and monitor apps give med the same error, "Desk Connection Failed"  I've tried with and without password, I've tried to change the DHCP-range. Any suggestions? Console software 7.9.7, Zeros Remote version 4.2.7.14

    From your screen shot, the WiFi symbol is not displaying top right of your iPhone. Are you sure you are correctly connected to the WiFi network?

    If you are using a router/access point with DHCP capabilities, I would recommend setting your console and phone to DHCP. Your phone will use DHCP by default.

    Please ensure there are no other devices with static IPs on the network, that may have a conflicting IP address.

    Hope this helps, let me know how you get on.

    Edward

  6. Hi Peter,

    I have deleted your post in the General Discussion, to keep all information in one place:

    Quote

    I've replaced the 2032 battery in my jester desk twice after a 003 error code came up. Desk has been in storage for a while. Then reset the desk about ten times. Error code still keeps coming up. Any suggestions?

     

    3 hours ago, KWR88 said:

    Try checking the contact on the battery holder itself.

    Have you followed Keith's advice above?

    Cheers,

    Edward

  7. Hi DALX,

    13 minutes ago, DALX said:

    Does the FLX S24 have a Magic Screen feature that allows you to rearrange icons on the screen to match the stage layout ?

    No, FLX S24 does not have this functionality currently.

    Fixtures can be viewed in the Output window, or the Faders window, in order of fixture number.

    If you have any questions let us know.

    Edward

  8. Hi Peter,

    Welcome to the Zero 88 Forum.

    27 minutes ago, Peter25 said:

    I have replaced the internal battery ( 2032 disc ) and reset the desk to factory settings in super user mode. However, on restarting again the error code is displayed again.

    Can you confirm the replacement battery was a fresh new one?

    Did you ensure you observed polarity and inserted the battery the correct way round?

    After replacing the battery, and then resetting the desk, the error message should clear on the next reboot.

    Edward

  9. Hello,

    Welcome to the Zero 88 Forum. 

    So rather than mixing the two lighting states together, you’d like to add one and it replace the other?

    There are a few ways of doing this. I think if it was me, rather than having your separate lighting states on faders, if you never want to mix them together, instead record them as separate cues in a single playback. That way once you have recorded the lighting states you need onto a playback, hold MEMORIES and tap the playback’s button, and you can then tap on the cue you want in the Cues window, and tap the playback’s button to go to it.

    I hope this helps, if you have any questions let me know. 

    Edward

  10. Hello,

    Welcome to the Zero 88 Forum. 

    2 hours ago, AvrilPress said:

    If anybody need similar its the Opal RFX wireless PIR's with the RFX-3 receiver

    Great, thanks very much for sharing that. 

    Cheers,

    Edward

  11. Hi Gabriel,

    1 hour ago, Gabriel Lau said:

    I finally fixed it with another usb 3.0 and all has been updated. Thank you!

    Great, glad to hear you are now running the latest software. Future software updates will now be much easier, as you will be able to simply load the application directly into the console as if it were a show file.

    Now you're up to date, you may find the video below worth a watch, which is the video you sent a screen shot of in an earlier post...

     

    1 hour ago, Gabriel Lau said:

    I tried to record groups for my light. I tried to press the MFKs Fixtures but nothing pop up for me. Even I choose another display window, it just pop up with beamshape,colour, groups but not one of them are fixtures window for me to record groups. 

    Once you have fixtures patched into the console, you will be able to select them using the channel fader buttons, and by tapping FIXTURES and using the MFKs. To access Groups, you should find you can tap the GROUPS button, and the MFKs will show you your groups, along with a button to Automatically Create Groups. You can also access the Groups window on the external monitor. Hold SHIFT and tap GROUPS to open the window, and use the desktop buttons bottom left to find where it has opened.

    To record your own groups, select some lights, tap RECORD GROUPS and tap an empty MFK to store to.

    Hope this helps, 

    Edward

  12. Hi Gabriel,

    If you are having difficulty getting the console to boot from the USB stick, have you tried inserting the formatted USB stick into the USB port next to the Ethernet port?

    If you are still experiencing difficulty, I would recommend trying a different USB stick. Before formatting the USB stick using the ZerOS OS Creator application on Windows, first in Windows File Explorer do a quick format of the USB stick.

    If this also doesn't help, please see the guide below...

    http://support.zero88.com/998317101

    Hope this helps, let me know how you get on.

    Edward

  13. Hi David,

    9 hours ago, Davidmk said:

    do I define each pixel as simple RGB or as RGB + virtual dimmer?

    In the latest version of the library, you will simply see "3ch (RGB)". This does include a virtual intensity, and I would recommend using this for each pixel. The fixture without virtual intensity has been removed from the library, to always encourage people to take advantage of the virtual intensity.

    The benefit of using RGB with a virtual intensity, is you will have access to colour effect, and intensity effects.

    9 hours ago, Davidmk said:

    but I suppose groups would be more flexible, do you agree? How would you group them?

    Yes, I reckon patch every single pixel individually (2x 170 RGB), and then create groups to give you the most flexibility, and also ease of control. You could then create your own groups to achieve your description above.

    Auto groups, will give you a group for all pixels, odds, evens, first half, second half. You should find using these groups in conjunction with effects and colours is going to give you lots of flexibility.

    For more information on groups see below...

    http://support.zero88.com/1011579831

    Hope this helps, if you have any questions let me know.

    Edward

  14. Hi David, 

    I haven’t used this pixel tape driver myself with FLX, but you should be able to get some nice effects from it.

    A configuration example, is you could have universes 1 and 2 from the ports on the back of the console, and then send universes 3 and 4 over ArtNet. When patching, your best bet is to patch two lots of 170 RGB pixels, first onto universe 3 then onto universe 4, for example. Give them fixture numbers out the way, I’d be tempted to say even 1001 upwards, as it is unlikely you’ll want to control them individually, and instead just grab control of them with groups. You can then simply tap a group, tap an effect, and you’ll be able to run effects across the pixels. 

    Apologies if this was similar to your plan already, but hopefully this gives some pointers for you or anyone else using pixel tape with FLX. 

    If you have any questions let me know. 

    Edward

  15. Hello,

    10 hours ago, kinous said:

    I just received my FLX S24 today

    Really glad to hear your FLX S24 has arrived.

    2 hours ago, kinous said:

    I think the Asteroid supports RDM. I'll try to connect it to the 5pins dmx plug to see if it can be automatically linked to FLX. You're right I see neither hero spot 60 nor hero wash 715 HEX.

    Yes, worth connecting the fixtures, and see if they give FLX S enough information for FLX S to create a fixture personality for you. If not, as Kevin says send us an email to fixturesupport@zero88.com, with a link to the manuals of the fixtures you need, and we’ll be able to create and send them to you.

    2 hours ago, kinous said:

     I do have time to practice and upgrade my knowledge.

    If you come across any questions whilst you’re practicing, just let us know.

    Edward

  16. 24 minutes ago, kinous said:

    Great!! Thanks for your answer. FLX S24 1U will be enough for me 🙂

    Hello,

    Welcome to the Zero 88 Forum.

    Great, glad FLX S24 will work for you. If you have any other questions regarding the console please let us know. 

    Thanks @kgallen for your support. 

    Edward

  17. Hi Gabriel,

    2 hours ago, Gabriel Lau said:

    OMG Thank you Edwards. These info really help me a lot. I believe the version is too old to handle these and I will update it as soon as I get back to Uni. 

    Hope my questions are not too stupid as I am still a novice digging into this console.

    No problem at all, glad I could help.

    If you have any questions once you get back to Uni or need a hand updating the software just let me know.

    Edward

  18. Hi Nick,

    Welcome to the Zero 88 Forum.

    There have been no resolution improvements to Phantom ZerOS Front Panel window since this topic. If you are unsure of a front panel button, hover over it with your cursor, and the button name will be displayed in the Front Panel header bar. The virtual internal touchscreen will not be improved, as this can be opened as a separate Phantom window, by ticking "Show LCD" in the Phantom ZerOS launcher.

    For a list of keyboard shortcuts to make your life easier, see below...

      http://support.zero88.com/998481801

    Hope this helps, if you have any questions let us know.

    Edward

  19. Hi Fred,

    Hope you’re well. 

    17 minutes ago, Fred CADS said:

    From when we met at the Exeter seminar we have decided on the S48.  During the lockdown I am getting more familiar with the console.

    That’s great, glad to hear you have decided on FLX S48.

    19 minutes ago, Fred CADS said:

    I am really stuck when it comes to setting up a chase.

    Would you be able to set out a sample chase and blow by blow instructions for me to work to

    Rather than me explain this on the forum, you may find watching the video below helpful...

    The first half of this video goes in depth on how to program a chase, and all the options available. The second half of the video then goes in-depth on effects. 

    Give this a watch and let me know how you get on. If you would like any particular pointers, please do let me know.

    Edward

  20. Hi Gabriel,

    No problem, thanks for the information. 

    Just so you are aware, those training sessions are primarily for our FLX consoles, but as Solution XL runs the same software as FLX, most will be applicable to Solution XL too. Some of the buttons you see will be different though. 

    If you have any other questions whilst you learn the console do let me know.

    Edward

  21. Hi Gabriel,

    4 hours ago, Gabriel Lau said:

    oh btw, is it possible to bring in a cat6 cable instead of cat5e? I only got cat 6 at home.

    Yes, any Ethernet cabling will work. 

    4 hours ago, Gabriel Lau said:

    For the second question, I just want to have the same screen with you according to the picture attached below. 

    By default, you should see a screen layout that looks like the image. If you don’t, the windows have either be rearranged, or you aren’t running the latest software on your Solution XL.

    We always recommend running the latest software, and if you are learning the console it would also make sense to ensure it’s up to date. To check your current software version, view your Outputs Window. If you cannot see the window labelled Outputs Window, tap OUTPUTS to open it. If it doesn’t open, use the desktop chooser bottom left of the screen to change desktops until you find where the Output Window has opened.

    Then tap Other Windows top left of the Output Window, and then choose System Info from the drop down. In this window will be a line of text displaying the software version. The latest software for Solution XL is ZerOS 7.9.7. If you would like to update the software, please see the information below, and please ask if you have any questions. 

    https://zero88.com/zeros#download
     

    4 hours ago, Gabriel Lau said:

    And how can you name/categorize the channel

    To rename channels/ fixtures, see the article below...

    http://support.zero88.com/1011594321

    Hope this helps,

    Edward

  22. Hi Gabriel,

    31 minutes ago, Gabriel Lau said:

    The first one is inserting a wireless control in XL.

    By XL, I assume you mean Solution XL console.

    23 minutes ago, Gabriel Lau said:

    Should I just bring in a Cat5e cable and a router in order to activate the remote function?

    Yes that’s correct. If you have a spare wireless router, the same one used at home, you can simply connect it to the console using a CAT5E cable. 

    You can then enable the remote connection on the console, enable DHCP, and the router will then manage the console and the connected devices. 

    For more information, see below...

    http://support.zero88.com/996119181

     

    26 minutes ago, Gabriel Lau said:

    Secondly, I watched the online lesson video and I saw some categorize name on the screen. How can I do it in XL? 

    Could you elaborate a little on categorise name?

    Hope this helps,

    Edward

  23. Hi Gabriel,

    Welcome to the Zero 88 Forum. 

    2 hours ago, Gabriel Lau said:

    So does it mean that Smart tag is just another name of tracking mode?

    No, SmartTag is a function, that allows the console to do a bit of work in the background, to make sure what you see on stage at the point of pressing RECORD, is what you’ll get when you play it back. Without SmartTag, only “tagged” values get stored. You can therefore toggle this option on/off to choose how you wish to program on the console.

    By “tagged”, we mean values you have manually changed, not values from other cues. 

    For more information on this, see below...

    http://support.zero88.com/1014189311

    Tracking is as you describe, where if you add a fixture in, it will stay there until it’s told to go off. 

    2 hours ago, Gabriel Lau said:

    Sorry I am still digging into this console as no one knows how to use in my Uni.

    May I ask which ZerOS console you have, and what uni you’re at? Feel free to email me this info if you’d prefer. 

    If you’d like to go in-depth, take a look at our training sessions below...

    https://www.zero88.com/live

    In particular, check out our session on Tracking, including SmartTag...

    Hope this helps, if you have any questions let me know.

    Edward

  24. Hi Doug,

    Welcome to the Zero 88 Forum.

    I can confirm all of these products use PSU 0010211, so PSUs can be interchanged with the products below, as stated in the spare parts list in the product web pages...

    https://zero88.com/control/level

    https://zero88.com/control/alcora

    https://zero88.com/control/diablo

     

    PSUs for consoles with analogue outputs are no longer available.

    1 hour ago, dougd said:

    A support post by Zero88 states the same PSU "0010211" is suitable for all these desks (the post seems to have been deleted but you can find a cached copy in Google):

    The article you found on Google has been deleted recently, and spare parts information has been added to the relevant product pages.

    If you have any questions let us know.

    Edward

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