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Edward Z88

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Posts posted by Edward Z88

  1. Hi @el gordo,

    Welcome to the Zero 88 Forum.

    11 hours ago, el gordo said:

    exact same issue here.

    Really sorry to hear you have come across this issue on Orb as well.

    11 hours ago, el gordo said:

    had to use the ZerOs app to see what I'm doing on the desks encoders.

    To view the functionality of the Orb encoders, you can view the "Wheels" desktop on the external monitor.

    11 hours ago, el gordo said:

    I couldn't figure out a way to separately load the latest fixture library on version 7.9.7

    The latest full library that was compatible with ZerOS 7.9.7 was GFT40. We now use a new format for our fixture libraries (ZLBR), which will not be compatible with ZerOS 7.9.7 and earlier.

    11 hours ago, el gordo said:

    In 7.9.8 it is, so I switched back and hope for a bugfix update very soon.

    Our software team have already fixed the issue, which will be included in ZerOS 7.9.9, currently scheduled for release by the end of the year.

    If you would like access to a pre-release version of software containing the fix, please send me an email.

    If you have any questions let me know.

    Edward

  2. Hi Steve,

    29 minutes ago, Steven h said:

    One of the first things i checked after  it wouldn't connect was whether it needed any permissions to run.

    OK thanks for confirming. Seems odd that the only change to the system is a new iPhone.

    22 hours ago, Steven h said:

    matching the ip addresses it just keeps coming back as not connected.

    The console should automatically appear in the list of consoles in the ZerOS Remote app. You shouldn't have to manually type in its IP address.

    31 minutes ago, Steven h said:

    am now going to try a new router  and create a new network to see if this maybe the problem.

    If this doesn't solve it, feel free to email me a list of the devices you're using for your remote network, how they're connected, and the IP addresses they are using.

    Edward

  3. Hi Steve,

    If you are running iOS 14.2 on your iPhone SE, you should have received an iOS pop-up message upon opening the ZerOS Remote app for the first time, stating that you need to grant the app access to other devices on the network. If you have not seen this message, go to the iOS Settings app, and choose "Privacy" -> "Local Network". You should see Z Remote listed. Ensure that it is switched on to give it access to the local network.

    I hope this helps, if you have any questions let me know.

    Edward

  4. Hello,

    Essentially, Mood Boards are just shortcuts to colour values. Therefore if you apply a mood board, and then record this to a cue, you are just recording raw colour values, with no reference to the mood board you used.

    If you wish to keep track of the colours you are using in your cues, I would recommend using colour palettes. You can therefore record the mood boards you wish to use as your own colour palettes, and then these can be used to record your cues. This means you can easily update your colour palettes, and any cues that used them will be updated too. It also saves you having to keep finding the colours you need within the different moods.

    Hope this helps, if you have any questions let me know.

    Edward

  5. Hi James,

    Welcome to the Zero 88 Forum. 

    57 minutes ago, James_Hastingsss said:

    Not sure if these are set correctly. Also, what do I have to do change on the Mac and how do I do this?? 

    If you are using a single Ethernet cable between Capture and your Mac, you won’t need to worry about setting the Router IP on the FLX S48 CITP settings. However, your IP address of the CITP protocol on FLX S48, must be in range of the IP address of your Mac. Your FLX S48 CITP must have the same subnet as your Mac.

    Therefore if you wish to use the IP of 192.168.1.101 for your FLX S48 CITP settings, set the subnet to 255.255.255.0, and then change your Mac’s IP address to 192.168.1.x (x could be any number between 1-254, which doesn’t conflict with your FLX S48), also with a subnet of 255.255.255.0. 

    After changing the IP address of your Mac, I’d recommend restarting Capture, and FLX S48 and Capture should then be talking.

    (I have moved the topic into the FLX S forum, rather than FLX forum).

    Hope this helps, if you have any questions let me know. 

    Edward

  6. Hi Josh,

    31 minutes ago, Jmax said:

    Yes I did have the shift button held down when I pressed enter. I have tried restarting it several times to see if that helps but it made no change.

    Thanks for confirming.

    Please email us a picture of the console's serial number to support@zero88.com, displayed at the top of the LCD when you open Super User, and we will be able to advise the next step.

    If you are able to, it would also be worth copying the Jester4.1 software onto a different USB stick if you have one to hand, and try booting the console with the left and right arrow keys held down again. 

    If you have any questions let me know.

    Edward

  7. Hi Josh,

    Thanks for the photos.

    14 minutes ago, Jmax said:

    When I go into the usb host mode option it doesn't come up with a upgrade option it just shows some text which I guess is some version info.

    When you chose <USB Host>, did you have Shift held down?

    56 minutes ago, Edward- Z88 said:

    Then arrow down to <USB Host>. Hold SHIFT and press ENTER, and you should see the option to choose <Upgrade>.

    If you have any questions let me know.

    Edward

  8. Hello,

    Welcome to the Zero 88 Forum.

    33 minutes ago, Jmax said:

    It is running v3.1 firmware I have tried updating it to 4.1 but it cannot recognise the usb stick.

    JesterOS 4.1 can be downloaded here...

    https://zero88.com/storage/downloads/248ce535-0aef-40ac-89a6-88e34e4f2cf1/Jester41.zip

    Once downloaded, extract the file to the root of a USB stick, and plug into the Jester. Then boot the Jester with the left and right arrow keys held down.

    If the Jester cannot detect the USB stick, turn the Jester off, and remove the USB stick. Then turn the Jester on, and go into Super User (SHIFT + MODE). Then arrow down to <USB Host>. Hold SHIFT and press ENTER, and you should see the option to choose <Upgrade>. Press this, and run the upgrade.

    If you have any questions please let us know.

    Edward

  9. Hello,

    What software version is your Solution console currently running? To find out, choose the "Other Windows" button found top left of the Output Window. From the drop down menu choose "System Information". In the window that opens will be a line of text displaying the Software Version.

    If you are running ZerOS 7.9.x, you will be able to install the latest ZerOS software following the instructions below...

    https://zero88.com/manuals/zeros/setup/load#zeros

    If you are running ZerOS 7.8.x, please see the instructions below...

    https://zero88.com/manuals/zeros/software-updates/zeros-usb-creator

    If you have any questions let me know.

    Edward

  10. Bonjour,

    Oui, ça l'est. Tout ce que vous avez à faire est d'enregistrer une macro de la touche «Page précédente» enfoncée, et vous pouvez alors déclencher cette macro à partir de n'importe quel repère.

    Voir la section Macros du manuel pour plus d'informations ...

    https://zero88.com/manuals/zeros/macros

    Si vous avez des questions dites le moi.

     

    Hello,

    Yes it is. All you would need to do is record a macro of the "Page Up" key being pressed, and you can then trigger that macro from any cue.

    See the Macros section of the manual for more information...

    https://zero88.com/manuals/zeros/macros

    If you have any questions let me know.

    Edward

  11. Dear All,

    Zero 88 are pleased to announce the launch of the new ZerOS Online Manual, available here...

    https://zero88.com/manuals/zeros

    Now that the manual is in the new online format, this will be updated regularly. The whole online manual is available as a PDF here...

    https://zero88.com/storage/downloads/manuals/zeros-en.pdf

    This joins the five other online manuals available here...

    https://zero88.com/manuals

    The ZerOS Online Manual, has now replaced support.zero88.com, and all articles that used to live there. The articles can now be found in their relevant chapter and section of the ZerOS manual, which can also be searched. support.zero88.com has now been retired, and will soon be offline.

    If you have any questions at all, feel free to email me, or support@zero88.com.

    Edward

  12. Hi Dave,

    19 minutes ago, davelowe said:

    Edward, Thank you, I have been told some porkies so got to rethink, was told by a "friend" that this would do 250+ off the faders but could not make it happen.

    It is true, that you can control over 400 channels from the channel faders. However this is because each channel fader can control a maximum of 10 DMX channels each simultaneously (if duplicate addresses are added), meaning you still have a maximum of 48 different channel faders.

    11 minutes ago, davelowe said:

    But Ha Ho, I might have to get rid of knobs and sliders and go lappy based............... (awaits the abusive responses) 

     Haha there are pros and cons to laptop based control - our current offering is Phantom ZerOS with an unlock dongle.

    Personally, you wouldn't catch me running a show without proper console hardware!

    If you have any questions let me know.

    Edward

  13. Hi Dave,

    13 hours ago, davelowe said:

    HI I posted about this before but just got pointed to the manual so maybe It is me that is getting this all wrong so forgive the longer description.

    Please keep your query in one topic - it helps keep all the information in one place. Also, please post in the relevant forum for your console. The "General Discussion" forum is designed for posts that don't fit into any of the other forums.

    13 hours ago, davelowe said:

    go to super used , desk setup patching, manual patch and change the DMX addresses on the faders to 49 to 96 to do the same chase on the second bank of

    lights, but now the first chase saved into memory does not run nor does the mem 1. but the faders are giving output on 49 to 96. I was under the impression once you saved a scene of chase into a mem or submaster then it was stores and could be run from the mem or submaster, but it seems to me that the changing of the addresses of the fadres is killing the memories and sub masters

    When you program Memories or Submasters, they contain channel data, not raw DMX data. Therefore if you readdress your channels (or fixtures), your memories and submasters will then simply use the newly assigned DMX addresses.

    13 hours ago, davelowe said:

    Can I only ever use 48 addresses or is there a step I am missing ?

    On Fat Frog, you are limited to 48 individual channels (which could each control multiple addresses), plus 12 fixtures (which could also each control multiple addresses).

    If you have any questions let us know. 

    Edward

  14. Hi Jason,

    3 minutes ago, Jason Brameld said:

    I noticed that the new improved expanded fixture library doesn't have ledj in it as a manufacturer, but the old library did.

    “LEDJ”, and “Equinox”, and both product ranges from “Prolight”, rather than manufacturers themselves. Therefore in the new library, LEDJ fixtures can be found under Prolight. 

    4 minutes ago, Jason Brameld said:

    I saw on a post from Edward that there is an update due very soon - will this be included in the updated library?

    ZerOS 7.9.9 is currently scheduled for release by the end of the year. This will include another big update to the library. 

    5 minutes ago, Jason Brameld said:

    On a related note, can the existing fixture editor (2.6) be used with the new library or will there be a new editor along at some point?

    Individual fixtures from the library (.zlbr format), can’t be imported into the Fixture Editor. However, the Fixture Editor can still be used to create custom fixture files (.ift format), which can be loaded into the console. 

    There are currently no plans for a new Fixture Editor. 

    I hope this helps, if you have any questions let me know. 

    Edward

  15. Hi Mac,

    Hope you’re well.

    38 minutes ago, Uriahdemon said:

    I was wondering if there is any intention for Phantom ZerOS to be able to trigger with MIDI and if not could there be. 

    Currently ZerOS doesn’t support MIDI triggers over USB, however this is something we may look to implement. This would then allow Phantom to be triggered too.

    OSC is another trigger method that’s on the roadmap, and as that is over IP that could natively trigger consoles as well as Phantom.

    You will be able to preconfigure MIDI settings on Phantom, ready to transfer the show over to your console. If you need to use Timecode on Phantom, you can use Real time triggers, by configuring your laptop’s clock.

    38 minutes ago, Uriahdemon said:

    Given the cost of a Phantom ZerOS unlock dongle I would expect it to be able to provide all the connectivity available from the FLX....??

    The main justification of the cost is the fact that when unlocked, Phantom can output 8192 channels of DMX over 64 Ethernet universes. 

    Edward

  16. Hello,

    15 minutes ago, delicolor said:

    I was wondering if it is actually possible to install two instances of phantom ZerOS on the same PC, namely 7.9.7 and 7.9.8?

    No, you can only have a single version of Phantom ZerOS installed at a time.

    May I ask, what is the benefit of having access to ZerOS 7.9.7 and ZerOS 7.9.8 at the same time?

    Edward

  17. Hi Dave,

    13 hours ago, davelowe said:

    Hi, new to a frod desk.

    I have moved your post to the Frog range forum. I am guessing from your previous posts this is a Fat Frog.

    13 hours ago, davelowe said:

    how do I set the dmx address on the desk so I can set chases up on  sub masters to go above 48, need to

    The 48 channel faders on Fat Frog, can be manually patched to any DMX channel, and duplicates can be added. To do this, see page 57 and 58 of the manual below...

    https://zero88.com/storage/downloads/24230203-252a-4a5a-b578-43c498bd6721/Frog-Range-Manual.pdf

    If you aren't using all 12 fixtures, you can assign dimmer channels to these too, to give you extra dimmer channel control.

    Once you have access to the DMX channels you need, you will then be able to program them onto a chase on a Submaster.

    If you have any questions let us know.

    Edward

  18. 4 minutes ago, lugamil said:

    As I said, the only way I've found to fix it thus far is restarting / power cycling the console.

    I haven't been able to consistently recreate it. I will let you know if I figure it out.

    OK thanks for confirming. To check that it isn’t being continuously pressed, you can tap Z/Shift -> System Information -> Event Monitor. This will display information when buttons are pressed, faders are moved, or the monitors are touched. 

    If you have any questions let me know. 

    Edward

  19. Hello,

    5 hours ago, lugamil said:

    I assume that means what I want to do is not possible?

    After releasing your white strobe, the console won’t simply resume the previous manual values, as white has become the latest colour instruction for the light. You could do this by mixing between playbacks, rather than playbacks and manual values. For example, you could have playback 1 as intensity, playback 2 as white strobe, and then playback 3 could contain several cues of different colours. This would allow you to choose a colour using the cues in playback 3 (fader nor required), and then raise the intensity with playback fader 1. You could then strobe the fixtures in white using playback 2, and when you release playback 2, the current colour in playback 3 would resume. 

    5 hours ago, lugamil said:

    I did take a picture once to show you what I mean.

    Thanks for attaching the picture. It looks like the fader is in its pressed state - if you tap it does it “release”. 

    5 hours ago, lugamil said:

    Sorry I can't tell you more, I will try to recreate it the next time and let you know how I did it if I can.

    No problem - let me know how you get on. 

    If you have any questions let me know. 

    Edward

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