[Multicell fixture works incorrectly.]

Hi Alex,

16 minutes ago, AlexSky said:

I tried, only intensity works as well. The "RED" "GREEN" "BLUE" values are not displayed, and the values are not changed. Maybe it's about the fixture?

Would you be able to take a picture of this screen, and email it to support@zero88.com? If so this will aid us in understanding what may be going on.

Edward

[possible shortcut key gadget on FLX S24/S48 :)]

Hi Ed,

Thanks for sharing this! I have looked into the Stream Deck but haven't had a play with one myself. Sounds like a great idea.

Feel free to post some pictures of your set up here if you'd like to.

Edward

[Multicell fixture works incorrectly.]

Hi Alex,

19 minutes ago, AlexSky said:

I select the "900 Enter" fixture the encoder wheel controls the intensity of all cells, select the "Color" button, the "RGB" encoder wheels do not display color values and do not change them. The same happens when "900.1 Enter" is selected.

Thank you for the information. Please select the fixture, and then tap the COLOUR key. Then tap "Wheels" at the bottom of the external monitor, to view the Wheels desktop. What do the onscreen wheels display at the top of the window? If you drag the onscreen wheels, do the values change correctly?

Are your encoder wheels working correctly with other fixtures?

24 minutes ago, AlexSky said:

do I understand that if you use a regular monitor, you will not be able to use FAN colors?

That is correct. If you use a standard monitor with a mouse, or a single-touch touchscreen, you will not be able to fan colours across the colour picker. Colour picker fanning is done by using 2 points of contact within the colour picker, and so a multitouch screen is required. Alternatively, you could use a tablet running the ZerOS Monitor app, as this will also allow you to use multitouch on the colour picker.

If you have any questions, please let me know.

Edward

[Multicell fixture works incorrectly.]

Hi Alex,

2 hours ago, AlexSky said:

Since the ORB XF branch is closed, I write here.

The Orb section of the forum is still available, so I have moved this topic...

https://zero88.com/forum/forum/136-orb-orb-xf/

2 hours ago, AlexSky said:

When you select fixtures, you can apply only intensity. Color change wheels do not work, works only in picker mode, from the mouse monitor. Also, the FAN of colors does not work.

Please see the link below, for information on controlling multicell fixtures...

https://zero88.com/manuals/zeros/controlling-fixtures/multicell-fixtures

Would you be able to talk me through the steps you are taking? Once you have selected a fixture, for example "10 Enter", the encoder wheels can be used to control all cells together. If you move the "Red" encoder wheel, what happens? To select an individual cell, you can then type "10 . 2 Enter" for example.

If you are using the Colour Picker on an external touchscreen that does not support multitouch, you will not be able to fan colours across your fixtures.

Edward

[Attribut ZOOM (beam) sur la FLX S48]

Hi Ed,

13 hours ago, Ed75 said:

I also managed to put pan and tilt under two faders, BUT....it seemed the '0' to '100' range referred tot the 'home' position as '0' . Which is in my case 50% of the real pan and tilt.   *)

Which left me with half of the full range on a fader. Is this normal behaviour? Or do I miss something here? (again 🤓 )    

Recording with the values at zero resulted in the first half of the movement on a fader, (0-50%) recording at 100% resulted in the second half. (50-100%)

It's not important , I am not going to use it this way for pan and tilt, but it leaves me a bit curious now.

*) : could it be the default values of the fixture itself too, causing this?

When you record a parameter onto a playback, and enable Fader Controls, the fader will crossfade the parameter from its current value, to the recorded value. If Pan/Tilt are currently at default, the fader will therefore fade you from 50% to the recorded value.

You could therefore update the default for the fixture's Pan and Tilt to 0%. That way your playback faders would have control from 0% to 50%, with the fixtures in their original default position when the fader is at 50% travel.

Information on editing fixture default values here...

https://zero88.com/manuals/zeros/controlling-fixtures/defaults

Tip - record your fixture's Pan and Tilt at 0% in a position palette. Then apply your new position palette, and then update the fixture's defaults. That way, the fixture's default value will reference the position palette. This allows you to easily update the palette, to change the fixture's defaults.

Hope this helps,

Edward

[FLX S24 doesnt boot without USB Pendrive]

Hi Philip,

23 minutes ago, Taske said:

I sent en eMail to support@zero88.com with a picture of the system information. I also referred the link to the forum

Thank you, we will reply to your email shortly.

Edward

[Attribut ZOOM (beam) sur la FLX S48]

19 hours ago, Davidmk said:

Sounds like you may have recorded the zoom parameter with your intensity.

I think @Davidmk has hit the nail on the head here - it sounds to me like there is zoom information recorded in the intensity playback. Therefore when you raise the intensity playback, the zoom will always go to the value that is stored in the cue, replacing the zoom value that had been controlled by your Zoom playback.

When you want to start getting specific about what gets recorded where, I'd recommend disabling SmartTag in the Record Options. Therefore bring up the intensity of your fixture. Then press and hold RECORD, and from the Record Options window ensure that the SmartTag button is disabled, indicated with a blue stripe on the button. You can then tap the button below the playback fader you wish to use for the fixture's intensity. Then double tap CLEAR select the fixture, and then adjust only the Zoom parameter to the level you need it. Then tap RECORD, and tap the button below the fader you wish to control Zoom. Then go into the settings of this playback, and enable Fader Controls Beam.

This will give you 2 independent playbacks - one for the fixture's intensity, and the other for Zoom.

Hope this helps,

Edward

[FLX S24 doesnt boot without USB Pendrive]

Hi Philip,

Thank you for following my instructions.

26 minutes ago, Taske said:

but then, I left the console off for around 3 minutes & It did NOT start. (again LEDs from the left to the right, Screen stays off.)

When you say it didn't start, how long did you leave the console with its LEDs chasing? Were any USB or network devices connected?

If possible, please email us a picture of your console's System Information window to support@zero88.com, to allow us to investigate further. To access this window, please tap the Z/Shift key, and choose System Information from the touchscreen.

Edward

[USB hubs]

Hi Terry,

7 minutes ago, terryb said:

Everything freezes, External and internal touch screens . Playback controls, literally everything is unresponsive. I did notice on two occasions that there was little run of fader lights as in a boot up but not the full desk. 

Thanks for the information. Really sorry to hear this. Would you also be able to confirm the software version currently running on the console? You can find this by tapping the Z/Shift button, and choosing System Information from the internal touchscreen. The latest software for FLX S consoles is ZerOS 7.10.

Edward

[USB hubs]

Hi @terryb

Thank you for the information. Sorry to hear one of your console's USB ports is not working.

I would only recommend using powered USB hubs with FLX S48 consoles. Would you be able to send me a link to the USB hub you are using?

19 minutes ago, terryb said:

Suddenly the desk will seize up during plotting and I have discovered the only solution is to remove the hub

When the console freezes, does the internal touchscreen freeze too, or is it just the front panel controls and DMX outputs?

20 minutes ago, terryb said:

plug the monitor only into the USB.

Some touchscreen monitors have a USB hub built-in - does yours have this functionality?

17 minutes ago, terryb said:

The desk was due to go back to Zero88 just as the pandemic hit. Hopefully we can get it back to you to repair the non-working USB outlet soon soon.

Please drop us an email to support@zero88.com including your console's full serial number, and we will be able to get back to you. Feel free to email us a picture of the serial number sticker if that is easier.

If you have any questions, please let us know.

Edward

[FLX S24 doesnt boot without USB Pendrive]

Hi Philip,

2 hours ago, Taske said:

First of I'm sorry for the late reply, Couldn't move out of bed for the last week,

No problem at all. Sorry to hear that.

2 hours ago, Taske said:

Edit:

The desk was without power for over 7 days. When Now it started without any issues.
I will do a few more restarts and see if the problem is gone now.

Edit2:

Desk have shows same behaviour as before.
Doesn't boot without the usb drive. 

Sorry to hear you are still having difficulty booting your console. I would recommend trying the following process:

1. Boot the console with the ZerOS-formatted USB drive - the console should boot up.
2. Unplug USB drive.
3. Plug USB drive into a Windows PC, and in File Explorer right click on the drive, choose Format... then click Start
4. Copy the ZerOS 7.10.exe file onto the USB drive. Do not run the ZerOS OS Creator on PC.
5. Plug the USB drive into the console, and tap SETUP -> Load, and choose ZerOS 7.10 to load in
6. Perform the software update.
7. Once complete, switch off the console, and unplug the USB drive
8. Power the console - does it boot normally? It should take around 30 seconds to boot.

If you are able to try this, please let me know how you get on.

Edward

[Oppsk 50 Channel Wall Wash - LED Group Control]

Hi @LouAldons

Welcome to the Zero 88 Forum.

Would you be able to confirm which software version you are running on your FLX S console?

If you are running the current latest software, please see the information below on controlling multicell fixtures…

https://zero88.com/manuals/zeros/controlling-fixtures/multicell-fixtures

If this doesn’t help you, please link to your fixture’s manual, and we’ll be able to take a look.

If you have any questions let us know. 

Edward

[FLX S48 as backup to a full FLX]

Hi @Tassal

Welcome to the Zero 88 Forum. 

4 hours ago, Tassal said:

I used my FLX S48 last weekend for the first time in 20 months

Glad to hear your console is back in use again. 

4 hours ago, Tassal said:

I was concerned about the desk freezing which it has done a couple of times in the two years since I bought it

Sorry to hear this. Would you happen to know what software version your console was running? Feel free to send me an email if you’d like to explore this further.

4 hours ago, Davidmk said:

Might be overkill, might never happen again but it's peace of mind.

That’s exactly it - most people that get ZerOS Servers buy them hoping they’ll never need them, but it’s nice to know it’s there just in case!

Edward

[FLX S48 as backup to a full FLX]

Hi David,

13 hours ago, Davidmk said:

I'm looking for a backup solution because I made my FLX hang in the middle of a show on Saturday. First time I've had the problem and I don't know what I did immediately prior so can't make a useful report. Plus I'm a few versions behind (still on the old showfile format).

Sorry to hear this. Once your show run has completed, I would recommend updating your console's software.

13 hours ago, Davidmk said:

I've obtained a DMX merger with backup mode and my DMX tester can record & replay a scene so I've changed the setup on my desk to send U1 on both outputs and, if it happens again, I can record the current output from the 2nd output, set the tester to replay it and then disconnect & restart the FLX. With the FLX restarted I can then set up the same output and reconnect it.

That's all a bit clunky and what if the FLX doesn't come back? Hence the interest in having a backup desk, it'd be handy too if the FLX ever needs to go in for repair.

If you can't get your hands on another FLX within your budget, it might be worth shopping around and seeing what price you could get for a 4-universe ZerOS Server...

https://zero88.com/control/server

If you have any questions, please let me know.

Edward

[FLX S48 as backup to a full FLX]

Hi David,

21 minutes ago, Davidmk said:

I'm thinking of acquiring an S48 as backup to my FLX but I've got a couple of questions...

Sounds good. I have updated this topic title to "S48" rather than "S24" to avoid confusion.

18 minutes ago, Davidmk said:

Regarding the 96 fixture limit. I have a number of channels with more than one fixture (with different DMX addresses) patched to them. Does the limit apply to channels or patched fixtures?

Any DMX channels that you are using, will eat into your channel limit. So patching 1 dimmer channel, with an additional address configured, would use 1 of your 96 fixtures, and 2 of your 512/1024 DMX channels.

19 minutes ago, Davidmk said:

Regarding the playback limit. My default show has a lot of playbacks that I trigger with MIDI notes and these have to start at PB1. Obviously I wouldn't be able to use these but I would need to load this show and get pages 8 & 9 of the FLX playbacks mapped to pages on the S48. Can this be done and how does it work?

To do this, firstly save a copy of your show file to a USB drive. You'd then need to delete all the playbacks you don't want to access on your FLX S48, and move the playbacks you do want to access to playbacks 1 - 96. You could then save the show file to USB, and load it into FLX S48. You could then load the original show file back into the FLX. For clarity, FLX S consoles do not feature a MIDI input.

23 minutes ago, Davidmk said:

Anybody think of anything else that could trip me up?

UDKs will not be loaded, and palettes greater than number 96 for each attribute will not be loaded. Total DMX addresses and fixture count are the main thing to bear in mind.

13 minutes ago, kgallen said:

...and can FLX S actually be used for live tracking FLX backup? i.e. is that feature supported on FLX S? Unless you meant "backup" in the sense of another physical desk you could swap in rather than as an active tracking backup... (Probably you did, I'm over reading into it...!)

Yes worth clarifying - FLX S consoles do not support the Tracking Backup protocol that is available on FLX and other ZerOS consoles. So a FLX S could not automatically take over control of the show, should your FLX go offline.

Edward

[Fade One Channel within a Cue]

Hi @diacong

9 minutes ago, diacong said:

I would also like the channel that controls lamp illuminating the garden to fade quicker than those in the room thus emphasising the approach of evening. I'm unable to work out how to do this or even if it's possible.

I would do this using two cues, that run simultaneously. 

I would have one cue, that just fades the garden lighting. You could then have this cue with one fade time set. You may wish this cue to run automatically after the previous cue. For example if the previous cue brings the lights up, this cue can then start running automatically, slowly fading out the garden throughout the duration of the scene.

I would then have another cue that controls the room lighting. This cue could then have a different fade time, however be triggered with the previous cue.

Hope this helps,

Edward

[GUI (graphical user interface) PhantomOs]

As an update to this thread, the Phantom ZerOS Front Panel windows of FLX series consoles have had a large update...

[Optimal Screen Resolution for Phantom ZerOs / External Monitor]

As an update to this thread, the Phantom ZerOS Front Panel windows of FLX series consoles have had a large update...

[Ledj Q Batten]

Hi Tony,

Yep, the Prolight LEDJ Pixel Storm 12 Tri Batten can be operated in a 36 channel mode. This gives you 12 cells each with RGB control.

Edward

[Ledj Q Batten]

Hi Tony,

There are many battens available from different manufacturers that can be operated in a "Multicell" mode, allowing individual control of the pixels/cells. Some other forum members may be able to suggest battens.

If you find a batten that you're considering, feel free to link to its manual, and I'll take a look to see whether it can be operated in a multicell mode.

Edward

[Lights not responding]

Hi @Perla

Welcome to the Zero 88 Forum.

Glad to hear you have a FLX S24.

27 minutes ago, Perla said:

We had to factory reset and reset everything.

Would you be able to explain why you had to reset everything?

27 minutes ago, Perla said:

We got a person to put the lights back in yesterday, it worked yesterday, but today the light fixtures are not responding.

Has anything changed between the system working yesterday, and today? Have any new lights been added? Have any changes been made on the console? Has any cabling been changed?

28 minutes ago, Perla said:

Idk what to do now...

To be able to help further, would you be able to explain your lighting system? For example, where does the DMX cable from the console go? What fixtures are you controlling?

If you have any questions, please let us know.

Edward

[Ledj Q Batten]

Hi Tony,

Thank you for linking to the fixture's manual. The fixture file for the LEDJ Q Batten can be downloaded here...

LEDJ Q Batten.ift

This fixture does not offer the ability to control the individual LEDs of this fixture separately.

If you have any questions, please let us know.

Edward

[Possible hardware issue, Fader 5 affecting fader 19]

Hi @keredyelesob

On 11/15/2021 at 8:29 PM, keredyelesob said:

Also in the meantime I have swapped the entire fader pcb from one of my wings to the faulty desk so the desk can continue to go out to events. I have noticed the diagnostics does not expand to the faders on the wing. It does however work for the flash buttons. Is there a way to diagnose the wing. Not a huge problem if not as I can test in fixture mode but obviously not as accurate.

There is no dedicated Test Mode for the ZerOS Wing. Instead, ZerOS Wing updates will be displayed in Z -> System Information -> Event Monitor.

The faders/buttons on the wing will be numbered 25 - 48.

Hope this helps,

Edward

[FLX S24 doesnt boot without USB Pendrive]

Hi @martin BA

Welcome to the Zero 88 Forum.

On 11/12/2021 at 8:44 PM, martin BA said:

hello, have experienced same issue with my FLX 24S, are there any updates in this topic?

Sorry to hear you have experienced the same issue. 

To confirm, are you finding that your console only boots with a USB drive connected?

Have you also tried this...

On 11/11/2021 at 1:02 PM, Edward Z88 said:

I would recommend performing a fresh install of your console's software, using the ZerOS Start-Up Tool. Please see the link below, for information and instructions...

https://zero88.com/manuals/zeros/trouble-shooting/zeros-startup-tool

The Start-Up Tool will allow you to load the ZerOS 7.10 application (.exe file) directly into the console.

If you have any questions, please let me know.

Edward

[Lamp on/off Clay Paky Alpha Spot HPE 300]

Hi Ed75,

I haven't used one of these fixtures myself, but from memory they have a setting in the fixture's menu to enable or disable the ability to control the lamp via DMX. This option therefore has an affect on the personality used to control the fixture, hence there is a lamp on and lamp off variant for both modes.

1 hour ago, Ed75 said:

For me this problem is over now, after  the updates.

Glad to hear it, thanks for letting us know.

Edward