[Fichier .CSV]

Bonjour Delphine,

Je vous ai envoyé par e-mail les exportations CSV de vos fichiers de spectacle.

Si vous avez des questions, n'hésitez pas à m'en faire part.

 

Hi Delphine,

I have emailed the CSV exports from your show files to you.

If you have any questions, please let me know.

Edward

[HELP window]

Hi Phil,

16 minutes ago, PhilSpeck said:

Students today, on our FLX, managed to remove the output window and the playback window / replaced it with a HELP window.

Is there a specific shortcut to revert back - or what was the shortcut that they accidentally did to get the help window up?

To open or close the Help window you can hold SHIFT and the LEFT and RIGHT arrow keys together.

That is quite impressive to get into accidentally!

If you have any questions, please let me know.

Edward

[Go/Step (with manual chase) only working on submasters with faders?]

Hi @droiddk

6 minutes ago, droiddk said:

Thank you.

Now I know that I am not doing anything wrong, its working as intended

Have a nice weekend.

No problem at all. You too! 🙂

Edward

[Go/Step (with manual chase) only working on submasters with faders?]

Hi @droiddk

23 minutes ago, droiddk said:

Overall, I guess my findings makes sense: That Go/Step (with manual chase) is only working on submasters with faders (the chase will start first step when fader is raised above 5%?)

You are correct. If a Submaster button is configured to "Go/Step", the button will simply trigger the cues, at the level of the Submaster's fader. It will not output the cues. Therefore you will only be able to use this option with physical Submaster faders.

26 minutes ago, droiddk said:

“To advance a manual chase on a submaster, set the Flash Mode to Go/Step (using the Multi-Function-Keys when SPECIAL is active), select SUBMASTERS and use the Multi-Function-Keys (or use the submaster flash button on the JesterTLXtra)”

I believe this must be a mistake in the manual. Apologies for any confusion.

26 minutes ago, droiddk said:

By what way: Jester TL, what does TL stands for? In ML it stands for “Moving Lights”, yes?

"ML" stood for "Moving Lights", whereas "TL" stood for "Theatre Lights". The command line control was tailored for theatrical use.

Hope this helps.

Edward

[Magicfx Smoke Jet]

Hi @pb_blue

Please click the link below to download the fixture file for the Magic FX SmokeJet...

https://zero88.com/fixtures/legacy-library/Legacy library (gft41.0)/MAGIC FX/SmokeJet.ift

I hope this helps. If you have any questions, please let us know.

Edward

[Phantom Jester - Some options locked?]

Hi @droiddk

1 hour ago, droiddk said:

Ahhhh ooops, I just found out that I forgot to un-press "Shift" when doing stuff in Setup 🙂

Kind Regards

Thanks for the update - as you found, with the SHIFT key held down you won’t be able to make changes to settings effectively (this is also the case in Phantom ZerOS).

Edward

[Asking for Help]

Hi @naes

1 hour ago, naes said:

when ever i set a desired speed in a certain program on moving heads and record it on submaster, the speed of the effects is to fast, i've try it a couple of times but still the same thing happen. 

but when i tried to record it on playback "GO"button, then it plays the same speed which i have recorded.

Is there any other way to adjust the speed on movingheads stored on submasters?

The speed of effects programmed into playbacks can be adjusted using the "Speed Override" control. The Speed Override control will affect the playback that is currently being viewed. Which playback are you currently viewing in the Cues window on the console? The playback number will be displayed at the top of the Cues window.

To view a playback, press and hold MEMORIES and tap the button below the playback fader you wish to view. Please ensure the Speed Override pot is at 12 o'clock, meaning there will be no Override, and cues will play back at their recorded speed.

Hope this helps,

Edward

[Asking for Help]

Hi @naes

As @thierry mentions, as long as you have saved your current show file to a USB drive, you will be able to proceed with the software update. You will then be able to load your show file back into the console after the update.

Edward

[Problème Sortie trois 3 et remote]

Il serait bon d'essayer de connecter un autre périphérique réseau à votre FLX S, au lieu de votre routeur SwisSonic.

Si vous ne disposez pas d'un "commutateur Ethernet" auquel vous connecter, essayez de connecter un PC Windows directement à votre FLX S via Ethernet. Vous pourrez alors exécuter l'application ZerOS Monitor sur PC. Il vaudrait la peine de vérifier que votre console fonctionne normalement lorsqu'elle est connectée à votre PC.

Si vous ne disposez pas de certaines adresses IP statiques que vous souhaitez utiliser, veuillez utiliser les suivantes :

Ordinateur Windows
IP - 10.1.1.10, sous-réseau - 255.0.0.0
Information - https://zero88.com/manuals/zeros/networking/windows-ip-configuration

Connexion à distance ZeroOS
IP - 10.1.1.20, sous-réseau - 255.0.0.0
Information - https://zero88.com/manuals/zeros/setup/devices/remote-apps

Veuillez essayer ceci et faites-moi savoir si votre console fonctionne correctement. Si c'est le cas, cela confirme que le routeur est la cause des blocages, et nous pouvons alors explorer pourquoi cela peut être.

Si vous avez des questions, veuillez nous en informer ou n'hésitez pas à envoyer un e-mail à support@zero88.com

 

It would be good to try connecting a different network device to your FLX S, instead of your SwisSonic router.

If you do not have an "Ethernet Switch" to connect to, please try connecting a Windows PC directly to your FLX S over Ethernet. You will then be able to run the ZerOS Monitor app on PC. It would be worth troubleshooting to check your console operates normally when connected to your PC.

If you do not have certain static IP addresses you wish to use, please use the following:

Windows PC
IP - 10.1.1.10, Subnet - 255.0.0.0
Information - https://zero88.com/manuals/zeros/networking/windows-ip-configuration

ZerOS Remote Connection
IP - 10.1.1.20, Subnet - 255.0.0.0
Information - https://zero88.com/manuals/zeros/setup/devices/remote-apps

Please try this, and let me know whether your console runs smoothly. If it does, this confirms the router is the cause of the freezes, and we can then explore why that may be.

If you have any questions, please let us know, or feel free to email support@zero88.com

Edward

[Problème Sortie trois 3 et remote]

16 minutes ago, delfine said:

Je ne comprends pas

Toutes mes excuses pour la confusion.

Si possible, je recommanderais de connecter votre FLX S à un "commutateur Ethernet" (commutateur réseau) et votre routeur au même "commutateur Ethernet".

Cela signifie que votre console n'est pas directement connectée au routeur. D'après votre description, le routeur lui-même semble provoquer le gel de la console, et il serait donc utile de vérifier si le passage via un commutateur Ethernet a un effet.

 

Apologies for the confusion.

If possible, I would recommend connecting your FLX S to an "Ethernet Switch" (Network Switch), and your router to the same "Ethernet Switch". 

This will mean your console is not directly connected to the router. From your description, the router itself seems to be causing the console to freeze, and so it would be helpful to check whether going via an Ethernet switch has an affect.

Edward

[Triggered Chase overwriting everything else]

Hi @Klaas

40 minutes ago, Klaas said:

OK, we cant quite find how to change that, will attach the show. 

two observations, while LTP is on the situation above happens, with HTP the trigger happens, but doesnt apply to the intensity, the intensity needs to be manually applied to the currently playing memory to work.

The effect is on cue number 1 in the file.

Thank you very much for attaching your show file. There are a couple of aspects which are resulting in the behaviour you are seeing.

Firstly, your console is in global Cue Only mode. This means that the console is snapshotting the required fixtures automatically into your cues. In cue 41, which triggers your chase on playback 41, fixtures 2, 129 & 130 are snapshotted at 0%. As the Master Playback is configured to have an Intensity Mixing option of Latest Takes Precedence, the latest instruction is 0%, and therefore the Master Playback and your chase on playback 41 are not mixing effectively. These fixtures are then stuck at 0%, and cannot be controlled by the chase.

I would therefore recommend changing your Master Playback's Intensity Mixing option to Highest Takes Precedence. Upon triggering a chase from a playback, you should not need to manually raise the chase's playback fader.

The show file is also reporting that your console is running ZerOS 7.9.4 software. When you are able to, I would recommend updating your console's software to ensure you are taking advantage of all the latest features and enhancements. ZerOS 7.9.9 can be downloaded from the link below...

https://zero88.com/storage/downloads/607844fa-0fdf-401a-9e42-29c8fac4e7bf/ZerOS-7.9.9.5.zip

Installation information can be found here...

https://zero88.com/manuals/print?manual=zeros&type=section&content=zeros-software

As ZerOS 7.9.4 is several versions behind, I would not recommending updating your console during the run of a production, as there will be many software changes.

I hope this helps. If you have any questions, please let us know.

Edward

[Problème Sortie trois 3 et remote]

Bonjour,

Merci pour vos réponses à mes questions.

Merci d'avoir confirmé que vous utilisez le logiciel ZerOS 7.10 et merci de fournir un lien vers votre routeur.

Avez-vous un commutateur Ethernet disponible ? Si oui, êtes-vous en mesure de connecter votre console et le routeur sans fil au commutateur, de sorte qu'il se trouve entre la console et le routeur sans fil ?

S'il y a des fichiers de spectacle que vous devez exporter au format CSV, veuillez me les envoyer par e-mail et je pourrai vous envoyer l'exportation CSV. Ce problème sera résolu dans ZerOS 7.11.

Si vous avez des questions, n'hésitez pas à m'en faire part.

 

Hello,

Thank you for your responses to my questions.

Thank you for confirming you are running ZerOS 7.10 software, and thank you for providing a link to your router.

Do you have an Ethernet switch available? If so, are you able to connect your console and the wireless router to the switch, so that it sits between the console and the wireless router?

If there are any show files you need to export to CSV, please email them to me, and I will be able to send you the CSV export. This issue will be fixed in ZerOS 7.11.

If you have any questions, please let me know.

Edward

[cross-fading smoothly]

Hi @RichardNR3

Welcome to the Zero 88 Forum.

If you wish to crossfade from a colour on one playback, to a colour on another playback, you can enable "Fader Controls Colour" in your playback settings. For more information, please see the link below...

https://zero88.com/manuals/zeros/cues-playbacks/playback-settings/general

If you wish to be able to mix your red and blue playbacks together, please see the link below...

https://zero88.com/manuals/zeros/cues-playbacks/playing-back-cues/rgb-colour-mixing-on-playbacks

I hope this helps, if you have any questions, please let us know.

Edward

[Problème Sortie trois 3 et remote]

Salut Delfine,

20 hours ago, delfine said:

2/ dDepuis l'achat de la console, l'autre je connecte mon ipad avac la console via un routeur, ma console se fige. J'ai toujours réussi à passer outre en connectant le routeur avant d'allumer la console, or, dernierement, je n'arrive plus à passer outre? Ma console se fige et est inutiisable. Je dois donc l'utiliser sans contrôle externe. Ceci me complique la vie, car comme vu dans un autre topic, il faut que je puisse avoir un monitor externe pour pouvoir choisir les options d'Update car il y a un bug de la console.

Que me conseillez vous de faire pour tous ces problèmes. Est-ce que j'essaies de réinstaller le software ??? 

Merci par avance. 

Je suis très embêtée car me sert de cette console très souvent en autonomie, j'ai toutes mes conduites dedans...

Merci pour l'information. Nous sommes désolés d'apprendre que vous rencontrez des difficultés lors de la connexion d'un routeur à votre console.

Quelques questions pour aider à comprendre ce qui peut se passer :

• Pourriez-vous confirmer la version du logiciel actuellement en cours d'exécution sur votre console ?
• Pourriez-vous fournir un lien vers le modèle exact de votre routeur sans fil ?
• Vous mentionnez que votre console se fige - est-ce seulement les boutons du panneau avant qui se figent, ou l'écran tactile se fige-t-il également ?
• La console récupère-t-elle si vous déconnectez le routeur ou devez-vous redémarrer la console ?
• Recevez-vous des messages d'erreur lors du redémarrage de votre console ?

Si vous avez des questions, veuillez nous en informer.

 

 

Hi Delfine,

Thank you for the information. Sorry to hear you have been having difficulty when connecting a router to your console.

A few questions to help understand what may be happening:

• Please could you confirm the software version currently running on your console?
• Please could you provide a link to the exact model of your wireless router?
• You mention your console freezes - is it just the front panel buttons that freeze, or does the touchscreen freeze as well?
• Does the console recover if you disconnect the router, or do you have to reboot the console?
• Do you receive any error messages upon rebooting your console?

If you have any questions, please let us know.

Edward

[Copy + Paste affecting effects]

3 minutes ago, Ed75 said:

You're right I'm sorry about the 'snap' idea. But it WILL go play the effect then from the positions of the copied cue ?

That's exactly right - upon pasting the cue, both the base position for the effect, and the effect itself, will be a copy of the original cue.

Edward

[Triggered Chase overwriting everything else]

Hi @Klaas

22 hours ago, Klaas said:

But when the memory triggering the chase is triggered its the only thing running, and even an auto follow to a copied memory of the state before will not show up on stage. Htp and ltp settings do not change that outcome. What are we missing? 

From your description, it sounds like one of the cues in your chase has a macro to Release the Master Playback. Therefore when the chase is triggered, the master playback is releasing. If you can attach a copy of your show file, and let me know which playbacks and cues are triggering/releasing, I will take a look.

Edward

[Stopping effects]

Hi @Techie_v2

On 2/12/2022 at 9:25 PM, Techie_v2 said:

The way I have tought myself to get round this is when recording the cue where the effect stops, is to turn smart tag off and them make sure the effect attribute is selected. How ever I have just seen another forum post that says to stop effects you can hold shift when pressing record.

Which would be the best practise way to do this as sometimes when turning smarttag off, I forget to turn it back on for the next cue recording?

Either method is fine. If you think you might forget to enable SmartTag again afterwards, then you will be able to use the Snapshot method (SHIFT + RECORD).

12 hours ago, droiddk said:

I don't think my reply can qualify as a full answer but what is happening when using shift+record is that the recording is done using Snapshot so everything gets recorded and that means a blocking cue.

I think your existing practise is fine for some situations and sometime a blocking cue can be useful. Just be aware that a blocking cue can mess things up if using tracking.

As @droiddk mentions, if you wish to use Tracking, be aware that recording a cue with Snapshot, will "block" tracking, as every value for every light is given an instruction.

You may find the video below helpful, if you'd like to learn more about Snapshot and SmartTag...

Hope this helps,

Edward

[Macros gone for lamp on LAMP ON Leap Frog 48]

Hi @glitcher0

On 2/12/2022 at 8:35 PM, glitcher0 said:

Hi @Edward Z88

Can you explain what multicell is please?

Thanks

A "multicell" fixture, is a single fixture with multiple light outputs, that can each be controlled individually.

For information on multicell fixtures, please watch the video below...

For more information, please see the link below...

https://zero88.com/manuals/zeros/controlling-fixtures/multicell-fixtures

I hope this helps. If you have any questions, please let us know.

Edward

[Copy + Paste affecting effects]

Hi All,

On 2/12/2022 at 1:39 PM, Techie_v2 said:

For an utterly pointless example, say I had 4 moving wash lights on a narrow beam running in a circle effect on say cue 4, if I copied cue 4 to cue 5, would the effect carry on for the lights current position or would they all reset then start the circle effect again when running the show form cue 4 to cue 5.

12 hours ago, droiddk said:

Not tried with real fixtures. But using Phantom ZerOs I tried recording cue 1 with a simple circle-effect and after that I copied cue 1 to cue 2. Looking at the DMX-output it looks like the effect just continues running when going to cue 2 from cue 1. I guess that makes sense since what is recorded is a reference to the circle-effect and ZerOs wont start the effect if it's already running.

@droiddk is exactly right - as ZerOS knows the "Circle" effect is already running, ZerOS won't restart it when going into the pasted cue. It would start the effect if the cue had been pasted after a cue with no effect data included.

12 hours ago, Ed75 said:

The question what happens if between cue 1 and 2 are several more cues is the other question indeed.

I think If there is position data stored in cue 1 and you copy it to cue 2 (with other cues in between) it will probably snap the lights to the position of cue 1 and play the effect from there.

ZerOS would only snap the position of the lights in cue 2, if cue 2 had a 0 second position fade time. Otherwise the console would fade from the positions of the previous cue, into the positions of the new cue that the effect is running around.

Hope this helps,

Edward

[How to have the moving lights in a dark state between cues?]

Hi @thierry

1 hour ago, thierry said:

No, no particular reason, i just wanted to know if there was any way to do it like this, which is the more simple thing to do from my point of view.

I just thought it was possible ...

I'm very old school, and it's always strange for me to think about recording "something" empty between two cues to get what i want, but i'll do it cause i have no choice.

To move your fixtures in dark, is a two-step process: turn the fixtures off and move them, and then turn them back on. This therefore couldn't be done in a single cue.

You could potentially record your fixture's "Enable Blackout Whilst Pan/Tilt Moving" function, into the first cue. You could then record "Disable Blackout Whilst Pan/Tilt Moving" in the second cue, however add a Beam delay time to the second cue. This would mean that due to the delay time, upon going into the second cue the fixtures will be in blackout whilst your fixtures moved into position, but after the delay time, once your fixtures are over the audience, blackout can be disabled.

Personally, I would rather insert an extra cue, and have the audience cue follow automatically, for ease of control.

Edward

[Macros gone for lamp on LAMP ON Leap Frog 48]

Hi @glitcher0

If you wish to control multicell fixtures with your Leapfrog console, I'd recommend installing ZerOS 7.10, available from the link below...

https://zero88.com/storage/downloads/0b68ecc6-9829-4000-b469-63b94a0c62c3/ZerOS-7.10.exe

If you do not wish to control multicell fixtures, ZerOS 7.9.9.5 software can be downloaded from the link below...

https://zero88.com/storage/downloads/607844fa-0fdf-401a-9e42-29c8fac4e7bf/ZerOS-7.9.9.5.zip

Installation instructions are available here...

https://zero88.com/manuals/zeros/setup/load/zeros-software

Hope this helps,

Edward

[assign groups on the faders]

Hi @pierotec

14 hours ago, pierotec said:

it would be a feature that could be implemented by taking advantage of the large number of faders available.  It would be very useful in quick editing of theater cue stacks.

This feature request is logged on our system as reference number ZOS-9027. I have raised the priority of this following your request.

Edward

[ZerOS Library 3.0 Released]

Hi Eric,

10 minutes ago, van den abbeele Eric said:

Can you speak about 7.10 update... 

This update can be use for performance or is it a little bit premature ?

We have received excellent feedback regarding the stability of ZerOS 7.10 software.

We are aware of a potential crash in this software when running on legacy consoles. This issue is not present in the FLX range of consoles. We have a beta version available for legacy consoles that solves the issue.

Edward

[How to have the moving lights in a dark state between cues?]

Hi @thierry

41 minutes ago, thierry said:

I would like my Robe Robin600E to be "black" between two cues...

I know that i can manage that by enabling the "blink move on" option in the macro section of my fixtures, and it's working well, but in fact not in this case, because i want to go from a cue 1 (static full wash on stage) immediatly to a second cue (move & strobe on the sits of the amphitheater), and you well understand that if my macro option is on, then in the cue 2  my Robe are moving but no intensity (cause blink move is on 😀).

Thank you for the information, this makes sense.

41 minutes ago, thierry said:

The "Move on dark" option is not a possibility because there is no intermediate cue (in which my Robe could be at no intensity or shutter on) between the two cues i'm using.

For this, I would certainly be looking at recording a cue between your stage wash cue and your audience cue. This could take your fixtures to black and move their position, with your audience cue automatically following on afterwards. Is there a particular reason you cannot do this?

Edward

[FLX S24 RDM Status Reports]

Hi Lukas,

Welcome to the Zero 88 Forum.

58 minutes ago, Commo said:

The specifications of the dimmers state that they can report temperature, available phases and fan speed back to the console via RDM. However, I have not yet found the function in the FLX, nor did the instructions help me to query the RDM status of the dimmers. Is this function available in the FLX S? If so, where can I find it? If not, is it possible to add this with a software update? At the moment, firmware 7.9.8 is running on the console.  Do the dimmers need to be patched with a special fixture profile for this? If yes, does the RigSync RDM do this automatically?

FLX S consoles feature our RigSync software, which uses RDM for automatic patching and synchronisation. Currently FLX S consoles do not display RDM status information of connected devices. This is something we would like to implement in a future ZerOS software update.

If you have any questions, please let us know.

Edward