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Upgrade

FLX, FLX S24, FLX S48 and ZerOS Server have the ability to have their channel count upgraded in individual universe increments.

FLX and ZerOS Server, can be upgraded to a maximum of 16 universes of channels (8192 channels), patchable across the 64 desk universes. They can come as a 16 universe version from the factory, or have extra universes added at a later date.

FLX S24 and FLX S48 can be upgraded to a maximum of 2 universes of channels (1024 channels), patchable across the 64 desk universes. FLX S can either come as a 2 universe version from the factory, or have the additional universe added at a later date.

Setupupgrade

To upgrade, tap Setup, and choose "Upgrade", which will be the bottom tab from the left-hand options.

Then click Save Details to save a text file to USB which includes all the information required for the upgrade. This can then be uploaded to the Upgrade Portal.

On the Upgrade portal, you will then be able to press "Choose file", and upload the .txt file from USB.

Next, type in the additional number of universes required, and click “Buy Now”.

Once paid for, a confirmation page will be displayed. This page includes the option to download a file, which once downloaded can be copied to USB and then loaded into the console from the Upgrade tab of Setup, by pressing the Load File button.

Alternatively, the Unlock Code is displayed which can be manually typed into the console via the Upgrade tab of Setup. A Show Keyboard button is provided to bring up an onscreen keyboard. Customers will also receive a receipt which includes the Unlock Code.

Unlock codes will only work on consoles with the Serial Number and the “Current Number of Universes” that were entered during the purchasing process. Unlock codes are not transferable between consoles. 

After entering the Unlock code, the console will then ask to be restarted. The next time the console boots, the extra universes will be unlocked.

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