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Posted

Hi there , has anyone noticed strange behavior on the 7.14 o.s. release.

On all of our 9 consoles , on starting up with the basic show for our studio’s the unpatched channel starts to blink and non the patched channel have the active-led responding.

The only way to get the console working properly is to give it a factory reset and load in desired show. Blinking channel goes away and channel-active leds respond again, but after powering down and booting up, the problem re-occurs.

Posted

Hi @Reems2

Welcome to the forum.

On 10/25/2023 at 10:41 AM, Reems2 said:

on starting up with the basic show for our studio’s the unpatched channel starts to blink and non the patched channel have the active-led responding.

The only way to get the console working properly is to give it a factory reset and load in desired show. Blinking channel goes away and channel-active leds respond again, but after powering down and booting up, the problem re-occurs.

As discussed via email, the show file that was loaded into the consoles was partially corrupted. I have emailed you a "fixed" show file, which you should be able to load into the consoles to clear the issue.

Please let me know if you have any questions.

Edward Smith
Product Specialist
Email Support

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