Harold Posted August 23, 2023 Report Share Posted August 23, 2023 Are files saved using Phantom 7.14 able to be loaded onto a board running 7.13.2? We're waiting for the IT person here to update the firmware (I have no choice, I have to wait) and I can't load files I've edited or built from my computer to the console. The USB stick I'm using is running FAT32. Cheers, Harold Quote Link to comment Share on other sites More sharing options...
Edward Z88 Posted August 24, 2023 Report Share Posted August 24, 2023 Hi @Harold Welcome to the Zero 88 Forum. 12 hours ago, Harold said: Are files saved using Phantom 7.14 able to be loaded onto a board running 7.13.2? No. ZerOS 7.14 includes a significant change to how colour mixing is processed internally, which means show files saved in ZerOS 7.14 cannot be loaded into earlier versions of ZerOS. Where possible, we aim to make show files saved in the latest version compatible with the previous version, however in this instance it is not possible. We never guarantee that show files can be loaded into earlier versions of ZerOS. We do always guarantee show files from earlier software can be loaded into the latest version. 12 hours ago, Harold said: We're waiting for the IT person here to update the firmware (I have no choice, I have to wait) and I can't load files I've edited or built from my computer to the console. The console's software will need to be updated. Software updates only take a couple of minutes to do and are straightforward. Once updated, you will be able to load in your show file without issue. If you have any questions, please let us know. 1 Quote Edward Smith Product Specialist Email Support Link to comment Share on other sites More sharing options...
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