Effects are not running in playback

[SCE]

I running a Zero88 Solution desk on 7.9.9  everething works fine, only I cannot record any effects to a playback.  I used smart tag on and off, Snapshot.
The effect (I select rainbow) is shown on my RGB spots, I press RECORD and select a empty playback, it is stored well, I clear the programmer.
Then move playback fader up and no effect is shown or running, I tried all the options in the playback menu, still no effects visible.
What do I wrong, someone any idea?   I know it was working before, but now I don't get it.

Thanks.

[Edward Z88]

Hi @SCE

12 hours ago, SCE said:

I cannot record any effects to a playback.  I used smart tag on and off, Snapshot.
The effect (I select rainbow) is shown on my RGB spots, I press RECORD and select a empty playback, it is stored well, I clear the programmer.
Then move playback fader up and no effect is shown or running,

If you would like ONLY the rainbow effect to be recorded, without intensity, you will need to ensure that SmartTag is disabled in the Record Options window. When SmartTag is enabled, the console will only record fixtures that are on.

If you can share your show file, I would be happy to take a look to see what may be preventing the effect from outputting. If you do share your show file, please detail the fixture numbers you are using, the effect you are applying, and the playback you are attempting to record to. I will then be able to investigate.

12 hours ago, SCE said:

I running a Zero88 Solution desk on 7.9.9

As a side note, the latest software for Solution consoles is ZerOS 7.14. If you would like to update your console's software, please let me know, and I can share installation instructions.

[SCE]

Gonne update to 7.14 but I have this weekend a large show so doesn't like to do this right now.
Already tried to disable smart tag in the record options but that is not helping.
Also, if I use other effects candlelight, police, even the running light effects,  I can't get them running on a playback fader.
Colours are stored but seems the intensity is missing.
First I will do upgrade and if that not helps then I will send you a showfile.
 

Meanwhile any other thoughts, options or info is always welcome.

[Edward Z88]

52 minutes ago, SCE said:

Gonne update to 7.14 but I have this weekend a large show so doesn't like to do this right now.

Makes sense 👍

2 hours ago, SCE said:

First I will do upgrade and if that not helps then I will send you a showfile.

OK great. If you would like to send over your show file first I would be happy to investigate.

2 hours ago, SCE said:

Meanwhile any other thoughts, options or info is always welcome.

There's nothing obvious that comes to mind, so a show file would be helpful.

[Simonkbike]

What was the outcome of this query, please?  I'm having similar niggles (will post separately) and it may be related.

S.