Leap Frog 48 not starting up

[Ash]

Leap Frog 48 is not starting when powered on, no output to monitor from VGA, mainLCD panel displays "Loading please wait", other LCD panels have a frog icon moving from side to side.

No idea what version of ZerOS is installed.

Tried booting from a USB drive prepped with ZerOS update 7.9, drive not recognised, device exhibits same behaviour as above.

Opened the device up and reseated RAM and compact flash drive, no change.

Is there anything else to try?

Thanks

[Edward Z88]

Hi @Ash

Welcome to the Zero 88 Forum. I have just replied to your email to Zero 88 Support regarding this.

Edward

[kgallen]

One word... battery?

[iank99]

Depending on the age of the desk (you call if a Leap Frog not a Solution so it might be one of the early ones) it sounds like the onboard BIOS might need updating - I can't offer an explanation of why it's started misbehaving though but I did have a Solution with similar issues last summer.

Essentially the original BIOS causes issues on ZerOS starting with ZerOS 'failing' to be able to allocate resources to itself - this was a fault that was identified early on the swap over from Leap Frog as a name to Solution and there is a BIOS update to cure it. Your desk needs to see a service centre/agent I suspect..