Gateway 4 configuration

[SimonH]

I’ve just received my new gateway 4 and in the introduction it says it can be configured from the board or alternatively via a browser but in the configuration section there is no mention of setting it via the board. Am I missing something?

[Edward Z88]

Hi Simon,

3 hours ago, SimonH said:

I’ve just received my new gateway 4

Really pleased to hear you now have a Gateway 4.

For information on configuring Gateway 4, please see the link below...

https://www.zero88.com/manuals/gateway4/configuration-2

For information on configuring Gateway 4 from FLX, please see the link below...

https://www.zero88.com/manuals/zeros/setup/devices/art-net-devices

Let me know if you have any questions.

Edward

[SimonH]

Thanks yet again Edward. 
 

perhaps a line in the instructions sent out with the unit should say please consult zeros manual for configuration on a console?

[SimonH]

Hi,

ok used dmx workshop to change the IP address to 192.168.15.200 and now cannot see it anywhere. 
 

The instructions on here say to return to factory settings press reset button and cycle power but there isn’t a reset button or any button for that matter. 
 

help please. 

[kgallen]

Is the .15. part compatible with your mask setting? I guess you’ll need 255.255.0.0.

[SimonH]

Thanks for the reply. I’ve sorted it now, my fat fingers had typed the wrong ip. 
 

still like to know where the reset button is though. 

[Edward Z88]

Hi Simon,

7 hours ago, SimonH said:

The instructions on here say to return to factory settings press reset button and cycle power but there isn’t a reset button or any button for that matter. 

As the Gateway 4 supports LLRP, we have hidden the Reset button away, to try and avoid people using it. If you must reset the Gateway 4, there is a secret hole down the outside of one of the XLR connectors, which a pin can be inserted into to reach the reset button.

If you have any questions, please let me know.

Edward