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Attempted 7.13 update


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Posted

I have downloaded the 7.13 update file to a usb, ensured it is unzipped and not in a subfolder - but when I attempt to view the usb from the console, I see no list of files...

Am I missing a step...? There are other files on the usb, the console sees no files at all....

Posted

Hi @Ian_p

1 hour ago, Ian_p said:

I have downloaded the 7.13 update file to a usb, ensured it is unzipped and not in a subfolder - but when I attempt to view the usb from the console, I see no list of files...

Am I missing a step...? There are other files on the usb, the console sees no files at all....

If you tap SETUP -> Save, under "Device" you should see a removable device. If you see <No Destination Devices>, please tap Refresh. If your device then appears, you should be able to choose Load, and see the files on your drive.

If you have any questions, please let us know.

Edward

Edward Smith
Product Specialist
Email Support

Posted

Thanks Edward - for some reason the FLX does not recognise my Corsair GTX usb drive - used a different Sandisk thumb drive to get the upgrade file onto the FLX and successfully upgraded. 

I used the new fixture creator to build a template for my Stairville Pro Bar 16x10w straight onto the desk - all good!!

Thanks for the pointer  

cheers

Ian

 

Posted

Hi Ian,

Glad you were able to use a different USB drive. Is the Corsair drive in a different format?

6 minutes ago, Ian_p said:

I used the new fixture creator to build a template for my Stairville Pro Bar 16x10w straight onto the desk - all good!!

Really pleased to hear it!

Let us know if there’s anything else you need. 

Edward

Edward Smith
Product Specialist
Email Support

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