RDM fixture discovery

[SimonH]

Hi, I have done a factory reset on the desk and then enabled Rigsync both globally and on each universe. It discovers all the compatible devices available and correctly identifies make and model but does not assign the correct fixture profile and so makes the fixtures unusable. When I try and change the fixture profile it says no alternative profies available. I have attached my test show file.

rdm test.zos

[Edward Z88]

Hi Simon,

Thank you for attaching your show file. 

What I suspect has happened here, is ZerOS has looked at the RDM information of the detected fixtures, but hasn’t been able to find a fixture in the library with matching information. It has then built a basic fixture personality based on the information it can obtain over RDM. This is most likely because the fixture manufacturers haven’t included the RDM information in their manuals, and so we haven’t included this in the library. 

I am at PLASA Show for the next few days, but will take a look at your show file when I’m next in front of my laptop, which should allow me to view the RDM data of the detected fixtures. I’ll then be able to add this to the fixtures in the library, allowing ZerOS to patch the fixtures from the library, rather than creating a simple fixture personality. 

If you have any questions, please let me know. 

Edward

[SimonH]

Thanks Edward, Hope Plasa is going well. It's been many years since I attended.

Shouldn't the fixtures work with this basic personality? 

[Edward Z88]

Hi Simon,

On 9/4/2022 at 10:34 AM, SimonH said:

Thanks Edward, Hope Plasa is going well. It's been many years since I attended.

PLASA has been really good thank you.

On 9/3/2022 at 3:41 PM, SimonH said:

I have attached my test show file.

Thanks very much for attaching your show file. This show file confirms that the Chauvet fixtures are not reporting parameter descriptions over RDM. ZerOS therefore has no way of knowing what each channel does. Each channel is therefore listed under the "Beam" attribute, simply as "Channel 1" "Channel 2" etc.

On 9/4/2022 at 10:34 AM, SimonH said:

Shouldn't the fixtures work with this basic personality? 

You will be able to control the fixtures using the "Channel" parameters under Beam, but this will not tell you which parameter does what!

Please find the updated show file attached...

RDM Test Z88Edit.zos

I have taken the RDM information from the detected fixtures in your show file, and added this information to the latest versions of these fixtures from the library. I have then converted the fixtures in your show file to use the updated versions.

Please try this, and let me know how you get on.

If you have any questions, please let me know.

Edward

[SimonH]

On 9/6/2022 at 8:01 PM, Edward Z88 said:

Hi Simon,

PLASA has been really good thank you.

Thanks very much for attaching your show file. This show file confirms that the Chauvet fixtures are not reporting parameter descriptions over RDM. ZerOS therefore has no way of knowing what each channel does. Each channel is therefore listed under the "Beam" attribute, simply as "Channel 1" "Channel 2" etc.

You will be able to control the fixtures using the "Channel" parameters under Beam, but this will not tell you which parameter does what!

Please find the updated show file attached...

RDM Test Z88Edit.zos 8.33 kB · 0 downloads

I have taken the RDM information from the detected fixtures in your show file, and added this information to the latest versions of these fixtures from the library. I have then converted the fixtures in your show file to use the updated versions.

Please try this, and let me know how you get on.

If you have any questions, please let me know.

Edward

Thanks Edward, will give this a try.

If I create a default show file from this and then a company change the addresses and modes can I then load this show and press recover rig and it should reset the RDM fixtures back to that show file?

[Edward Z88]

Hi Simon,

9 minutes ago, SimonH said:

If I create a default show file from this and then a company change the addresses and modes can I then load this show and press recover rig and it should reset the RDM fixtures back to that show file?

Yes - that is correct.

Currently, that show file I sent only includes RDM information for the modes the fixtures were discovered in. It does not know about the fixture's other modes. This means you will not be able to remotely change the fixture's modes to something else.

For optimum results, ZerOS needs to have each of the fixture's modes in the library with RDM information. If you contact Chauvet support, they may be able to list the "RDM Personality IDs" for each mode of these fixtures. This information can then be added to fixture files and sent to you for you to load in.

Edward

[SimonH]

So I emailed the tech support on the chauvet website asking for the info. I get an email from customer support asking tech support if they can help followed by reply from tech support saying this was a product support problem followed by an email from customer support saying they would ask product support and get back to me.

 

You couldn't write this stuff.