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Posted

Hi @SimonH

On 8/15/2022 at 1:37 PM, SimonH said:

The manual says that it should allow RDM transmission but I can't seem to get it to do so.

Based on the information in the manual, it looks like it should be as simply as configuring each DMX Port Mode to RDM. If both RigSync and Art-Net are enabled on your console, ZerOS will automatically start to poll the N4, to ask whether any RDM devices are connected to it.

On 8/15/2022 at 5:06 PM, SimonH said:

I’ve got it to transmit RDM I think, but the led is alternating between yellow (dmx) and green (RDM and dmx) so not sure if it’s 100%ok. 

Page 14 of the manual suggests that the DMX Output indicator LEDs will be green if the unit is in "DMX Split 1-3" mode...

https://www.prolight.co.uk/ftp-in/CONT25_Manual.pdf#page=14

Apologies this isn't much help!

Edward

Edward Smith
Product Specialist
Email Support

  • 2 weeks later...
Posted

Hi, not sure I have 100% faith in the unit we have so looking at changing. The Swisson unit only says compatible with Artnet 1,2&3 but I think flx works with 4 is that correct?

ideally I’d use a gateway 4 but it’s a little more expensive. 
 

thanks

Posted

Hi @SimonH

50 minutes ago, SimonH said:

The Swisson unit only says compatible with Artnet 1,2&3 but I think flx works with 4 is that correct?

FLX uses the Art-Net 4 protocol. However, an Art-Net 4 controller can be used with Art-Net 3 devices, as the Art-Net 4 protocol is backwards compatible. As the Swisson unit says it supports Art-Net 3, you should therefore be able to control it with FLX without any issues.

Edward

Edward Smith
Product Specialist
Email Support

Posted

Hi, we have just bought some new wall mount Swisson dmx splitters that allow RDM transmission and have put the first one in direct from the dmx port on the back of the desk. 
 

the RDM light on the side of the Swisson is doing the same thing as the Artnet device which makes me think that the desk isn’t outputting RDM all the time. 
 

the Swisson instructions say the led should be solid ( same as the transcension). 
 

any help?

Posted

Hi Simon,

46 minutes ago, SimonH said:

we have just bought some new wall mount Swisson dmx splitters that allow RDM transmission and have put the first one in direct from the dmx port on the back of the desk. 
 

the RDM light on the side of the Swisson is doing the same thing as the Artnet device which makes me think that the desk isn’t outputting RDM all the time. 

When RigSync is enabled, it will continuously scan for new fixtures. Please ensure that RigSync is enabled globally, and also ensure that it is enabled on the DMX Output you are using. To do this, tap SETUP -> Universes, and scroll down to the Desk Universe that your DMX Output is sending. Within that Desk Universe, you can ensure that RigSync is enabled for the DMX Output.

If RDM is enabled on the Transcension gateway, try plugging the Swisson splitter into one of the Transcenion's outputs. What does the Swisson indicator LED display?

Edward

Edward Smith
Product Specialist
Email Support

Posted
23 hours ago, Edward Z88 said:

Hi Simon,

When RigSync is enabled, it will continuously scan for new fixtures. Please ensure that RigSync is enabled globally, and also ensure that it is enabled on the DMX Output you are using. To do this, tap SETUP -> Universes, and scroll down to the Desk Universe that your DMX Output is sending. Within that Desk Universe, you can ensure that RigSync is enabled for the DMX Output.

If RDM is enabled on the Transcension gateway, try plugging the Swisson splitter into one of the Transcenion's outputs. What does the Swisson indicator LED display?

Edward

I think I'm going to pause this until we receive our new gateway 4 and I will do some testing after that.

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