Simonkbike Posted May 31, 2022 Report Share Posted May 31, 2022 Patched some new fixtures into Solution desk (os 7.8.1.2). ETC Colorsource PARs and Prolights StudioCob PlusFC using standard library. I can control intensity but colour selections having no effect on Output levels - stuck at RGB @100, W@0. Any obvious troubleshooting? Cheers, Simon Quote Link to comment Share on other sites More sharing options...
keredyelesob Posted May 31, 2022 Report Share Posted May 31, 2022 Silly question, but have you regenerated the colour pallets. When adding new fixtures you need to do this for them to be picked up. Quote Link to comment Share on other sites More sharing options...
Edward Z88 Posted June 1, 2022 Report Share Posted June 1, 2022 Hi @Simonkbike 12 hours ago, Simonkbike said: Patched some new fixtures into Solution desk (os 7.8.1.2). Thank you for sharing the OS version. Would you also be able to share the Software Version? To confirm the current software version running on your console, please click the “Other Windows” button, found top left of the Output Window. From the drop-down choose System Info. In the window that opens will be a line of text displaying the “Software Version”. The latest software for Solution consoles is ZerOS 7.11. As some of your fixtures feature Lime LEDs, I would recommend updating to ZerOS 7.11, as this version applies Lime to the ZerOS colour mixing tools. 13 hours ago, Simonkbike said: I can control intensity but colour selections having no effect on Output levels - stuck at RGB @100, W@0. Any obvious troubleshooting? How are you trying to adjust the fixture's colour? Do the colour encoder wheels give you control? If it is just the automatic colour palettes that are not working, as @keredyelesob mentions, please try clicking "Automatically Create Colour Palettes", and try again. If you have any questions, please let us know. Edward Quote Edward Smith Product Specialist Email Support Link to comment Share on other sites More sharing options...
Simonkbike Posted June 11, 2022 Author Report Share Posted June 11, 2022 Apologies for not responding, been offline for a few days. Dozy operator error; of course you need to regen colour palettes. Thanks, S. Quote Link to comment Share on other sites More sharing options...
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