Fixture Profile Enquiry

[aussieh]

Hi Team,

I sent a fixture request to fixturesupport@zero88.com for the BeamZ BAC508 aluminium par back in May last year (2021) but haven't heard back and can't see that it's been added to the library. I appreciate COVID has caused all sorts of issues, but wanted to follow up on that. 

Should I send another email to the above address?

The console is an FLX s48 and I was after the 3ch, 5ch, 7ch and 12ch options. The manual is available here.

 

Cheers, Haydn

[Edward Z88]

Hi @aussieh

1 hour ago, aussieh said:

I sent a fixture request to fixturesupport@zero88.com for the BeamZ BAC508 aluminium par back in May last year (2021) but haven't heard back and can't see that it's been added to the library. I appreciate COVID has caused all sorts of issues, but wanted to follow up on that. 

Should I send another email to the above address?

We often reply to fixture requests the same day, including throughout the pandemic. If you haven’t received a reply, it is likely your email went into our mailbox quarantine. Apologies for this. 

Please forward your original email to fixturesupport@zero88.com, and include your console type (“FLX S48”) in the email subject. That way we will be able to find it.

If you have any questions, please let us know. 

Edward

[aussieh]

Hi @Edward Z88

Thanks for your response - have sent that through again now.

Cheers, Haydn