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Posted

Hello! 

We are trying to incorporate a programmed chase on our led strips into the static memory thats already running. But when the memory triggering the chase is triggered its the only thing running, and even an auto follow to a copied memory of the state before will not show up on stage. Htp and ltp settings do not change that outcome. What are we missing? 

Posted

Hi @Klaas

22 hours ago, Klaas said:

But when the memory triggering the chase is triggered its the only thing running, and even an auto follow to a copied memory of the state before will not show up on stage. Htp and ltp settings do not change that outcome. What are we missing? 

From your description, it sounds like one of the cues in your chase has a macro to Release the Master Playback. Therefore when the chase is triggered, the master playback is releasing. If you can attach a copy of your show file, and let me know which playbacks and cues are triggering/releasing, I will take a look.

Edward

Edward Smith
Product Specialist
Email Support

Posted

OK, we cant quite find how to change that, will attach the show. 

two observations, while LTP is on the situation above happens, with HTP the trigger happens, but doesnt apply to the intensity, the intensity needs to be manually applied to the currently playing memory to work.

 

The effect is on cue number 1 in the file.

Weisse Raben 2022 02 14.isf

Posted

Hi @Klaas

40 minutes ago, Klaas said:

OK, we cant quite find how to change that, will attach the show. 

two observations, while LTP is on the situation above happens, with HTP the trigger happens, but doesnt apply to the intensity, the intensity needs to be manually applied to the currently playing memory to work.

The effect is on cue number 1 in the file.

Thank you very much for attaching your show file. There are a couple of aspects which are resulting in the behaviour you are seeing.

Firstly, your console is in global Cue Only mode. This means that the console is snapshotting the required fixtures automatically into your cues. In cue 41, which triggers your chase on playback 41, fixtures 2, 129 & 130 are snapshotted at 0%. As the Master Playback is configured to have an Intensity Mixing option of Latest Takes Precedence, the latest instruction is 0%, and therefore the Master Playback and your chase on playback 41 are not mixing effectively. These fixtures are then stuck at 0%, and cannot be controlled by the chase.

I would therefore recommend changing your Master Playback's Intensity Mixing option to Highest Takes Precedence. Upon triggering a chase from a playback, you should not need to manually raise the chase's playback fader.

The show file is also reporting that your console is running ZerOS 7.9.4 software. When you are able to, I would recommend updating your console's software to ensure you are taking advantage of all the latest features and enhancements. ZerOS 7.9.9 can be downloaded from the link below...

https://zero88.com/storage/downloads/607844fa-0fdf-401a-9e42-29c8fac4e7bf/ZerOS-7.9.9.5.zip

Installation information can be found here...

https://zero88.com/manuals/print?manual=zeros&type=section&content=zeros-software

As ZerOS 7.9.4 is several versions behind, I would not recommending updating your console during the run of a production, as there will be many software changes.

I hope this helps. If you have any questions, please let us know.

Edward

Edward Smith
Product Specialist
Email Support

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