thierry Posted February 8, 2022 Report Posted February 8, 2022 Hi Issue this morning, every time i switch on the desk , and i hit the "prog win" button , the desk is crashing... here's the debug filedebug_6-2-2022_10-28-41.zdb Quote
Edward Z88 Posted February 8, 2022 Report Posted February 8, 2022 Hi @thierry 2 hours ago, thierry said: Hi Issue this morning, every time i switch on the desk , and i hit the "prog win" button , the desk is crashing... here's the debug filedebug_6-2-2022_10-28-41.zdb Sorry to hear you have encountered a crash. Thank you for sharing the debug file. This is an issue we are aware of in ZerOS 7.10 software, related to opening the Fixture Levels window on Solution consoles. We have a beta version that fixes this issue. If you would like access to the beta version, please let me know, and I would be happy to share this with you. This issue will be fixed in the next ZerOS software release. If you have any questions, please let us know. Edward Quote Edward Smith Product Specialist Email Support
thierry Posted February 8, 2022 Author Report Posted February 8, 2022 Hi Edward, What do you think ? Is it better to downgrade temporarly to 7.9.9, or to update to the beta version ? And something very strange is that yesterday the button was working very well, and i did not change anything in the desk !! Quote
Edward Z88 Posted February 8, 2022 Report Posted February 8, 2022 Hi @thierry 35 minutes ago, thierry said: Is it better to downgrade temporarly to 7.9.9, or to update to the beta version ? If you have a show file saved in ZerOS 7.10, you will not be able to load it into ZerOS 7.9.9. Therefore if you have a ZerOS 7.10 show file you wish to use, or need to control multicell fixtures, I would recommend updating to the beta version. If you do not have a ZerOS 7.10 show file, and do not need to control multicell fixtures, I would recommend rolling back to ZerOS 7.9.9. ZerOS 7.9.9 can be downloaded from the link below... https://zero88.com/storage/downloads/607844fa-0fdf-401a-9e42-29c8fac4e7bf/ZerOS-7.9.9.5.zip Hope this helps, Edward Quote Edward Smith Product Specialist Email Support
thierry Posted February 8, 2022 Author Report Posted February 8, 2022 OK, so let's go forward with the beta version... Could you send me a link, please ? Quote
Edward Z88 Posted February 8, 2022 Report Posted February 8, 2022 Hi @thierry 32 minutes ago, thierry said: OK, so let's go forward with the beta version... Could you send me a link, please ? I have just emailed you a link. If you have any questions, please let me know. Edward Quote Edward Smith Product Specialist Email Support
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