Jimlad Posted October 19, 2021 Report Posted October 19, 2021 When programming a Fade Time on the Phantom Jester (12/24) the actual time on Play on the Phantom Jester is considerably longer. eg: set 4 seconds fade time, an it actually takes over 7 seconds. However when loaded onto the actual desk, the timing is correct. Never noticed it until today and have been using the programme for many years. Any ideas? Quote
Edward Z88 Posted October 19, 2021 Report Posted October 19, 2021 Hi @Jimlad 1 hour ago, Jimlad said: When programming a Fade Time on the Phantom Jester (12/24) the actual time on Play on the Phantom Jester is considerably longer. eg: set 4 seconds fade time, an it actually takes over 7 seconds. However when loaded onto the actual desk, the timing is correct. Never noticed it until today and have been using the programme for many years. Any ideas? Can you confirm that when in Run Mode, your Fade Time knob is set to "Manual"? This will ensure the Jester uses the memory fade times, rather than the Fade Time knob. Hope this helps, Edward Quote Edward Smith Product Specialist Email Support
Jimlad Posted October 19, 2021 Author Report Posted October 19, 2021 Knob on Phantom Jester is set to manual after programming. If I set 10 seconds, it takes about 15 seconds. If I program 20 seconds, it takes about 27 seconds. It is ok for snap Blackout, but even for 1 second, it takes nearly 2 seconds. Quote
Jimlad Posted October 20, 2021 Author Report Posted October 20, 2021 Were I to uninstall Phantom Jester, and then re- install it, might it resolve my problem? Quote
Edward Z88 Posted October 20, 2021 Report Posted October 20, 2021 Hi @Jimlad 22 hours ago, Jimlad said: Knob on Phantom Jester is set to manual after programming. If I set 10 seconds, it takes about 15 seconds. If I program 20 seconds, it takes about 27 seconds. It is ok for snap Blackout, but even for 1 second, it takes nearly 2 seconds. Thanks for confirming. Memory transitions on PhantomJester will take slightly longer than the time shown. However I wouldn't expect this to be almost twice the length of time, as mentioned in your first post. This shouldn't cause an issue as PhantomJester cannot output DMX. Reinstalling won't solve this. Edward Quote Edward Smith Product Specialist Email Support
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