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loss of controlling generics


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hi all just put in version 7.9.9 on my solution board and now have lost the generic dimmers, they go to any contractor 24 pack but nothing happens also replaced the dmx cable, any ideas 

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Hi Just,

Welcome to the Zero 88 Forum.

11 minutes ago, just said:

just put in version 7.9.9 on my solution board and now have lost the generic dimmers,

To confirm, is this a fresh install of ZerOS 7.9.9 you are using, or have you loaded your show file back into the console following the update?

To confirm the patch of the channel faders, tap SETUP to view the Fixture Schedule. You will see the fixture numbers listed in the first column, which correspond to the channel fader numbers. You'll see the DMX address those channels are controlling on the right-hand side.

Can you confirm your dimmers are receiving DMX, and you are plugged into the correct DMX output on the rear of the console?

If you have any questions let us know.

Edward

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