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Posted

Have just upgraded our Solution to 7.9.9 (from 7.9.7). The Remote switches no longer work.

Reloaded 7.9.7 all OK. Upgrade again to 7.9.9 Remotes still fail.

Being stupid what have I missed ?

Also can the Remotes be tested in Phantom ?

Posted

Hi Petera,

Welcome to the Zero 88 Forum.

2 hours ago, Petera said:

Reloaded 7.9.7 all OK. Upgrade again to 7.9.9 Remotes still fail.

What are you using to activate the switches?

2 hours ago, Petera said:

Also can the Remotes be tested in Phantom ?

Remote Switches can be emulated on Solution consoles, and also in Phantom ZerOS running as Solution, using the buttons in the "Panel" desktop on the external monitor. If you view the Panel desktop, you will see six horizontal buttons below the playback flash buttons on the virtual front panel. These are mapped to remote switches 1 to 6. If you use these, does the console trigger your macros/cues correctly? 

If you have any questions let me know.

Edward

Edward Smith
Product Specialist
Email Support

Posted

Hi Edward

I have been in conversation with Keith who is just setting up a "test rig"

We are using a local made (some years ago and well used) switch box.

With triggers calling two macros and four "go to cue".

Posted

Hi Petera,

11 minutes ago, Petera said:

I have been in conversation with Keith who is just setting up a "test rig"

We are using a local made (some years ago and well used) switch box.

With triggers calling two macros and four "go to cue".

Thank you for confirming. Keith will get back to you shortly.

If you have any questions let me know.

Edward

Edward Smith
Product Specialist
Email Support

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