Cues Not Fading

[Nathan Bell]

None of the cues in my OrbXF are fading.  

 

It's been unused for a couple of years, and when I powered it up I got a warning about a battery needing to be replaced?  Would a dead internal battery cause cues to not fade at all?  

 

Any help you can offer would be greatly appreciated. 

[Edward Z88]

Hi Nathan,

Welcome to the Zero 88 Forum. 

36 minutes ago, Nathan Bell said:

None of the cues in my OrbXF are fading.

Is the Speed Override fader at 50%? This is the fader that can change the speed of your cue transitions, which is the right-hand fader in the Master Playback section. If this is at full, your cues will snap.

38 minutes ago, Nathan Bell said:

It's been unused for a couple of years, and when I powered it up I got a warning about a battery needing to be replaced? 

If you’d like guidance on replacing the battery, please drop us an email to support@zero88.com. 

If you have any questions let us know. 

Edward

[Nathan Bell]

Are you referring to these two faders in the center of the board?  They are both all the way up.  I tried all possible combinations of them being up or down, and cues did not fade. All cues snapped at 0 sec.  

[Nathan Bell]

Update - I re-read your explanation and put it at 50%.  That did the trick.  Thanks for your help with this issue.  

[Edward Z88]

Hi Nathan,

1 minute ago, Nathan Bell said:

Update - I re-read your explanation and put it at 50%.  That did the trick.  Thanks for your help with this issue.  

No problem at all, glad that solved the issue.

We have received your email to support, and will advise on the procedure to get the battery replaced.

If you have any questions let us know.

Edward

[iank99]

19 hours ago, Nathan Bell said:

None of the cues in my OrbXF are fading.  

 

It's been unused for a couple of years, and when I powered it up I got a warning about a battery needing to be replaced?  Would a dead internal battery cause cues to not fade at all?  

 

Any help you can offer would be greatly appreciated. 

Nathan - it would be a good idea to replace the battery as the memory on the mainboard is used to save patch & show data & is usually run direct from the battery when the desk isn't powered up so with a failing battery, you'll find that you'll need to reload shows each time you power the desk on.

The battery doesn't take long to swap - from memory it's a CR2032 - the most time will be opening the case to access the battery.