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No DMX output, also crashes


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I have a FLX S24. It has started to crash and lock up. Sometimes it does not output any DMX but the desk still works. Other times the desk just does not respond. I am running 7.9.9
When I restart the desk it is all ok. I am not doing anything in particular when it lock etc. 
this happens on two different show files.



Can you help solve this. 
Thank you

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Hello,

Thank you for the description of the issue. Sorry to hear you have experienced this issue with your console. When the issue occurs, do you have any USB devices connected/is the console connected to a network? If so, what devices are connected? If you disconnect these, do you still experience the issue?

If you have any questions please let us know.

 Edward

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Hello,

Thank you for confirming.

If you tap Z/Shift -> System Information -> System Text, and scroll through, are there any lines of text displayed that are not white? If so could you email me a picture of these?

If you have any questions let us know.

Edward

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