TEGA Posted June 5, 2021 Report Posted June 5, 2021 I have a FLX S24. It has started to crash and lock up. Sometimes it does not output any DMX but the desk still works. Other times the desk just does not respond. I am running 7.9.9When I restart the desk it is all ok. I am not doing anything in particular when it lock etc. this happens on two different show files. Can you help solve this. Thank you Quote
Edward Z88 Posted June 5, 2021 Report Posted June 5, 2021 Hello, Thank you for the description of the issue. Sorry to hear you have experienced this issue with your console. When the issue occurs, do you have any USB devices connected/is the console connected to a network? If so, what devices are connected? If you disconnect these, do you still experience the issue? If you have any questions please let us know. Edward Quote Edward Smith Product Specialist Email Support
TEGA Posted June 5, 2021 Author Report Posted June 5, 2021 Hi there, no I don’t Have anything connected to it. Just power and DMX Quote
Edward Z88 Posted June 7, 2021 Report Posted June 7, 2021 Hello, Thank you for confirming. If you tap Z/Shift -> System Information -> System Text, and scroll through, are there any lines of text displayed that are not white? If so could you email me a picture of these? If you have any questions let us know. Edward Quote Edward Smith Product Specialist Email Support
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