No DMX output, also crashes

[TEGA]

I have a FLX S24. It has started to crash and lock up. Sometimes it does not output any DMX but the desk still works. Other times the desk just does not respond. I am running 7.9.9
When I restart the desk it is all ok. I am not doing anything in particular when it lock etc. 
this happens on two different show files.

Can you help solve this. 
Thank you

[Edward Z88]

Hello,

Thank you for the description of the issue. Sorry to hear you have experienced this issue with your console. When the issue occurs, do you have any USB devices connected/is the console connected to a network? If so, what devices are connected? If you disconnect these, do you still experience the issue?

If you have any questions please let us know.

 Edward

[TEGA]

Hi there, no I don’t Have anything connected to it. Just power and DMX

[Edward Z88]

Hello,

Thank you for confirming.

If you tap Z/Shift -> System Information -> System Text, and scroll through, are there any lines of text displayed that are not white? If so could you email me a picture of these?

If you have any questions let us know.

Edward