Console Freeze/Crash 7.9.9

[Shanebyrne96]

Hey,

Using 7.9.9 during the week and had multiple desk freezes. DMX remained stable but I had to power off and back on multiple times.

Small show, under 20 fixtures, 100 odd cues. Speed master & Grand master playbacks.

 

I had the show file on two desks and had freezes on both. It appeared to be when I used a speed master to snap into a cue. For example Static cue 25, speed master snap into q 27 etc... Anyone else experiencing similar ? 

 

I have another show this week and would love a solution if possible..

 

(Will forward on the show file asap)

[Edward Z88]

Hello,

Really sorry to hear this, many thanks for the description of the issue.

Please email your show file to support@zero88.com, and we’ll be able to take a look to see if there’s an indication of the cause. 

If you have any questions let us know. 

Edward