PaulJ Posted May 13, 2021 Report Share Posted May 13, 2021 We have a few faders that don't seem to be taking the fixtures up to 100%. I would presume that this is maybe due to some dust getting in them but I don't particularly want to have to take apart the desk to try to fix it. Is there a way I'm missing to calibrate the faders in the software? Quote Link to comment Share on other sites More sharing options...
kgallen Posted May 13, 2021 Report Share Posted May 13, 2021 Sounds like you need a can of compressed air spray. Check it's suitable for electronics cleaning use. Quote Link to comment Share on other sites More sharing options...
Edward Z88 Posted May 13, 2021 Report Share Posted May 13, 2021 Hi Paul, If there are faders that don't seem to be registering correctly, I'd recommend booting the console into Test Mode. You can access Test Mode by booting the console with the SETUP key held down. This will show you an on-screen representation of the console on the internal touchscreen. You will then be able to work through all of the console's faders and buttons, and ensure that the physical position of faders matches the on-screen representation. For more information on Test Mode see the link below... https://zero88.com/manuals/zeros/trouble-shooting/test-mode If some of the faders are not synchronised with the on-screen representation, and are registering incorrectly, as @kgallen suggests, I'd recommend using a can of compressed air spray, to clear out any dirt from the fader tracks. Do not use an oil-based lubricant. If you have any questions let us know. Edward Quote Edward Smith Product Specialist Link to comment Share on other sites More sharing options...
delicolor Posted June 11, 2021 Report Share Posted June 11, 2021 As an aside, does the test mode apply to Leapfrog/Solution? I’m not back in front of the desk until Monday. I have the opposite problem that a few faders creep up to 1% which now that I have fixtures 1 - 48 defined means if the lights are off they highlight red and get inhibited. I assume the resolution is the same. Quote Link to comment Share on other sites More sharing options...
Edward Z88 Posted June 11, 2021 Report Share Posted June 11, 2021 Hello, 23 minutes ago, delicolor said: As an aside, does the test mode apply to Leapfrog/Solution? I’m not back in front of the desk until Monday. Yes it does. Booting Solution/Leapfrog consoles with the SETUP key held down will boot into Test Mode. 24 minutes ago, delicolor said: I have the opposite problem that a few faders creep up to 1% which now that I have fixtures 1 - 48 defined means if the lights are off they highlight red and get inhibited. I assume the resolution is the same. That is correct, the best route to go down first is compressed air spray. In the meantime, to avoid channels being brought into the programmer, resulting in cues not playing correctly, you could switch the channel faders to HTP mode. This will mean the levels will mix HTP with cues, rather than "LTP catch". HTP channel values are displayed in yellow in the Output window. Alternatively you could enable the Preset control, meaning the channel faders can only output if the A or B master is raised. These options can be found on the MFKs by tapping SPECIAL. I hope this helps, if you have any questions let me know. Edward Quote Edward Smith Product Specialist Link to comment Share on other sites More sharing options...
delicolor Posted June 11, 2021 Report Share Posted June 11, 2021 Thanks Edward. It didn’t occur to me that Preset mode would still work as I was thinking in terms of it being DMX channels 1 to 24 (or 48 in wide). Sad to see Solution has now been manufacture discontinued but I assume future Zeros releases will continue to recognise it. Quote Link to comment Share on other sites More sharing options...
Edward Z88 Posted June 11, 2021 Report Share Posted June 11, 2021 Hello, 1 hour ago, delicolor said: Sad to see Solution has now been manufacture discontinued but I assume future Zeros releases will continue to recognise it. That is correct, Solution consoles will continue to receive software updates. If you have any questions let me know. Edward Quote Edward Smith Product Specialist Link to comment Share on other sites More sharing options...
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