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Posted

HI

I have just purchased 6 Chauvet Colorado Zooms. My issue is when ever I push up a fader with memory on it the fixture snaps on at about 20percent and then fades up to full eg Red 100% Blue100% Green 100% White100% and then falls back to its programmed colour say Straw. When I pull the fader down the last 20% the fixture snaps off. You told me how to remedy this on your course but am afraid I've forgotten.

Pete

Posted

Hi Pete,

Hope you’re well.

2 hours ago, Peter6442peter said:

My issue is when ever I push up a fader with memory on it the fixture snaps on at about 20percent

This sounds like the trigger level of the playback has been changed to 20%. To access this option, open the playback’s settings by holding SETUP and tapping the playback’s button. Then choose the Raise and Lower tab from the top. You will then be able to adjust the Trigger/Release level. The default is 5%, however if you want to access the full range of dimming you could adjust this to 1%. For more information on Raise and Lower, see here...

https://zero88.com/manuals/zeros/cues-playbacks/playback-settings/raise-and-lower

If this doesn’t solve the issue, it sounds like there may be a custom dimmer curve set on those fixtures. 

2 hours ago, Peter6442peter said:

and then fades up to full eg Red 100% Blue100% Green 100% White100% and then falls back to its programmed colour say Straw.

This will be due to the cue colour fade. To edit, view the playback the cue is programmed on by holding VIEW and tapping the playback’s button. Then tap on the colour time, which by default is 3 seconds. You can use the encoders to dial this to 0. 

Hope this helps, if you have any questions let me know. 

Edward

Edward Smith
Product Specialist
Email Support

  • 1 year later...
Posted

Thanks for this thread guys. I was having a separate issue with colours snapping when I triggered a playback.

In my case changing the colour fade time from 0 to 1 solved my problem and made for a much smoother show.

  • Like 1

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