Possible Bug?

[Peter Wright]

While using the FLX S24 today, I noticed the following:

I have 16 generic dimmers on channels one to sixteen and 8 LED fixtures on channels 17 to 24. Everything seemed to be fine until with any of the LED fixtures fader up, the colour windows above each fader wheel came up, as expected, - Red, Green, Blue, White. However, when fading up any one of channels 1 to 16 the white colour option, inexplicably changed to red, and, in fact did control the red channel.

Going into settings and then attributes, the "always display intensity encoder" was set as "disabled". Changing this to "enabled" cured the problem with each window now displaying Intensity, R, G, B and white moved to the second set of colour options.

[Edward Z88]

Hi Peter,

31 minutes ago, Peter Wright said:

However, when fading up any one of channels 1 to 16 the white colour option, inexplicably changed to red, and, in fact did control the red channel.

This is an issue we are aware of. In ZerOS 7.9.9, if you select a dimmer, and an LED RGB fixture together, RGB controls are unnecessarily duplicated on the encoders. Our software team have fixed this issue ready for the next release. If you would like access to this fix prior to the next software version is released, please drop me an email and I can share the beta software with you. 

If you have any questions let me know. 

Edward

[Edward Z88]

15 hours ago, Edward- Z88 said:

This is an issue we are aware of. In ZerOS 7.9.9, if you select a dimmer, and an LED RGB fixture together, RGB controls are unnecessarily duplicated on the encoders.

This is logged as reference number ZOS-10640 on our system.

Edward