remote watch

[pierotec]

Hi,

i can't connect with my apple watch anymore, probably after the Apple latest updates.  I want to know if it is a problem that will be solved.

Thank you 

[Edward Z88]

Hello,

36 minutes ago, pierotec said:

Hi,

i can't connect with my apple watch anymore, probably after the Apple latest updates.  I want to know if it is a problem that will be solved.

Thank you 

Unfortunately the ZerOS Remote Apple Watch app is not compatible with watchOS 7. We will release an update to the app in future that supports watchOS 7.

If you have any questions let us know. 

Edward

[pierotec]

Hi, any news to upgrade to watchOS 7.?

Thank you 

P.

[Edward Z88]

Hello,

2 hours ago, pierotec said:

Hi, any news to upgrade to watchOS 7.?

No news on this unfortunately. The ZerOS Remote watch app currently remains incompatible with watchOS 7, due to the changes Apple introduced in watchOS 7.

If you have any questions let me know.

Edward

[drscoop]

Hi Edward,

Wondered if there was any moves yet to make The watch app WatchOS 7 compatible (or WatchOS8 very soon?). Or could we get the missing features, like RemDim on the iPhone version of ZerOS Remote?

ps: belated congratulations to yourself and Imogen !

[Edward Z88]

Hi @drscoop

12 hours ago, drscoop said:

Wondered if there was any moves yet to make The watch app WatchOS 7 compatible (or WatchOS8 very soon?)

The compatibility issue with the ZerOS Remote app and watchOS 7 is logged on our system to be resolved. This is logged as reference number ZAPP-10834. 

12 hours ago, drscoop said:

Or could we get the missing features, like RemDim on the iPhone version of ZerOS Remote?

I have logged this request on our system, as reference number ZAPP-10835. Currently Rem Dim can only be accessed on FLX S consoles using the watch app.

12 hours ago, drscoop said:

ps: belated congratulations to yourself and Imogen !

Thank you very much!

If you have any questions, please let me know.

Edward

[drscoop]

Thanks Edward,  accessing RemDim etc. on the phone or watch when on top of a scaff tower would be very handy!  I'll await updates to the apps in due course.

[Edward Z88]

Hi @pierotec & @drscoop,

I am pleased to report that watchOS 8, solves the compatibility issue with the ZerOS Remote app for Apple Watch. Therefore, Apple Watch Series 3 and later can now use the ZerOS Remote watch app again.

If you have any questions, please let us know.

Edward

[drscoop]

Thanks Edward, 

Haven't got the physical desk in front of me, but can confirm that it works perfectly for me on Phantom ZerOS on iOS15/WatchOS8 

 

[Edward Z88]

Hi @drscoop

6 minutes ago, drscoop said:

Thanks Edward, 

Haven't got the physical desk in front of me, but can confirm that it works perfectly for me on Phantom ZerOS on iOS15/WatchOS8 

Great news - thanks for confirming.

Out of interest, could you confirm which model of Apple Watch you are using?

Many thanks,

Edward

[drscoop]

Yes, sure.  It’s a Watch v6 44mm, non-cellular, linked to an iPhone 12.  I did have to update the phone to iOS 15 before it’d let me push WatchOS 8 to the watch, just in case that makes a difference to anyone else…

[Edward Z88]

Hi @drscoop

1 hour ago, drscoop said:

Yes, sure.  It’s a Watch v6 44mm, non-cellular, linked to an iPhone 12.  I did have to update the phone to iOS 15 before it’d let me push WatchOS 8 to the watch, just in case that makes a difference to anyone else…

Thanks for confirming - same watch as me 🙂

Edward