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Peter25

Jester reset

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My jester desk has been in storage for some time. On restarting error 003 is displayed on the screen. I have replaced the internal battery ( 2032 disc ) and reset the desk to factory settings in super user mode. However, on restarting again the error code is displayed again. Any ideas?

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Hi Peter,

Welcome to the Zero 88 Forum.

27 minutes ago, Peter25 said:

I have replaced the internal battery ( 2032 disc ) and reset the desk to factory settings in super user mode. However, on restarting again the error code is displayed again.

Can you confirm the replacement battery was a fresh new one?

Did you ensure you observed polarity and inserted the battery the correct way round?

After replacing the battery, and then resetting the desk, the error message should clear on the next reboot.

Edward

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On 7/28/2020 at 11:13 AM, Edward- Z88 said:

Hi Peter,

Welcome to the Zero 88 Forum.

Can you confirm the replacement battery was a fresh new one?

Did you ensure you observed polarity and inserted the battery the correct way round?

After replacing the battery, and then resetting the desk, the error message should clear on the next reboot.

Edward

Yes, I put another fresh battery in. Checked polarity. Reset desk again. But error 003 still keeps showing on restart.

 

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Hi Peter,

Try checking the contact on the battery holder itself.

There is a contact in the base that can become tarnished so does not give a good connection.

it can also become bent down so does not make contact. Gently bend this slightly may help.

PM me on the address below with the serial number I can work out what version of hardware the desk is running.

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Hi Peter,

I have deleted your post in the General Discussion, to keep all information in one place:

Quote

I've replaced the 2032 battery in my jester desk twice after a 003 error code came up. Desk has been in storage for a while. Then reset the desk about ten times. Error code still keeps coming up. Any suggestions?

 

3 hours ago, KWR88 said:

Try checking the contact on the battery holder itself.

Have you followed Keith's advice above?

Cheers,

Edward

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