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Posted

Hi, I am trying to connect my laptopĀ to use as a monitor and keyboard to my flx24. I have downloaded the app and info onĀ how to do it. I am struggling with the ip address bit.

On the app do I type flx24 in the first box then the ip address in the next box ? But which ip address, my pc's ip address (which I have found) or the ip address of my console. Then what next? Sorry if I am missing something or this is a really basic question, I am using Windows 10 on my laptop

Posted

Hi Rob,

In the ZerOS Remote Monitor software for Windows, the FLX S24 should appear automatically, if the IP address of the console and the IP address of the laptop are configured correctly.Ā 

An example of IP addresses you could use, are 192.168.1.10 for the FLX S24, and 192.168.1.20 for the laptop, both with subnets of 255.255.255.0.

Ā 

Please follow the following steps for information on how to change your laptop's IP address - the option is hidden away in Windows 10 - ...

-Ā The easiest way to change the IP address on a Windows 10 laptop, is open Control Panel. Tap the Windows Key, and type Control Panel to find it.

- Then top right view by icons rather than category, and choose Network and Sharing Centre.

- From the left hand side, choose Change Adapter Settings. Then double click on "Ethernet", and then double click on "Internet Protocol Version 4 (TCP/IP)".

- Then choose "Use the following IP address", and type an IP in range with the console, such as 192.168.1.20 as suggested. Hit tab, and the subnet should auto populate as 255.255.255.0.

- You can then click OK. Then open ZerOS Remote Monitor for Windows, and the FLX S24 should appear.


If after using the laptop connected to your FLX S, you then want to plug your laptop into a network connected to the Internet, you will need to repeat the above steps, and then rather than choosing "Use the following IP Address", choose "Obtain an IP address automatically".

The name the desk shows can be configured on the FLX S24, by tapping SETUP -> Settings -> Desk Name.

Hope this helps, if you have any questions let me know.

Edward

Edward Smith
Product Specialist
Email Support

Posted

Thanks Edward. I have followed all your instructions but I still am having problems. I have enabled the remote app on my console and static IP address.Ā  I have clicked on "Use the following IP address" on my laptop and put in the IP address that appears on my console 192.168.1.10

When IĀ click on OK and then go to the remote app and open it I just get the box with nothing in it, no automatic fill. I try typing in FLXS24 intoĀ nameĀ thenĀ 192.168.1.10 to address and No to password. The mode is set to monitor. When I click on connect, IĀ just get a black blank monitor screen with ZerOS monitor on top left hand top corner. Am I doing something wrong.

Thank you.

Rob

Posted

Hi Rob,

You cannot have both devicesĀ with the same IP address. In the world of Ethernet, devices must have unique addresses, or else there will be conflicts.Ā 

ThereforeĀ please set:

FLX S24 - 192.168.1.10

Laptop - 192.168.1.20

Both with subnets of 255.255.255.0.Ā 

Please try this and let me know how you get on.Ā 

Edward

Edward Smith
Product Specialist
Email Support

Posted

Thank you Edward. This worked not problem.šŸ˜ƒĀ Out of interest if I decide to use my tablet as a remote I assume I need to purchaseĀ a a wireless router. Is this correct ? If so do you suggest any particular model or brand.

Thanks

Rob

Posted

Hi Rob,

7 hours ago, Rob McDonald said:

Thank you Edward. This worked not problem.šŸ˜ƒ

Great, glad to hear it.

7 hours ago, Rob McDonald said:

Out of interest if I decide to use my tablet as a remote I assume I need to purchaseĀ a a wireless router. Is this correct ? If so do you suggest any particular model or brand.

That's correct. To remotely control FLX S using a tablet or phone,Ā you will need a wireless router connected to the console.

Any standard wireless router or wireless access point should be fine. For demonstrations and training, we use NetGear routers.

More information can be found below...

http://support.zero88.com/996119181

Hope this helps, if you have any questions let me know.

Edward

Edward Smith
Product Specialist
Email Support

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