Fat frog causes dimmers to cut out!

[MusicBoii05]

Hi, recently when using my schools fat frog, dimmers on our rig just start flickering and sometimes cuts out completely, we have had our dimmer pack checked and tested all of our cables but the problem still happens, I have confirmed that it’s the fat frog as I have used computer software to control our lights on multiple occasions and had no problems.

i think it might be the battery as I don’t think it has ever been changed and we have had the desk since the late 90s (well I’m guessing as it have a floppy drive and vga), also the clock on the frog is always wrong and when I set it to the correct time it just goes back to 1/1/1652 

 

Am I right In thinking it’s the battery?

[kgallen]

Your lights flicker problem doesn't sound battery related (although the clock probably does). Good idea to change it though, follow these instructions:

 

Regards your light flicker, did you really test all of the cables? Did you use the exact same cables when using your PC software - i.e. take the DMX plug out of the back of the Frog and plug it into your PC DMX interface? Can you take the Frog to the dimmer room and use one *known good* DMX cable to plug into one of your dimmers and confirm the fault? If it's a Fat Frog or above have you tried both DMX outputs on the desk? Can you try in a different dimmers one-to-one?

 

[MusicBoii05]

4 hours ago, kgallen said:

Your lights flicker problem doesn't sound battery related (although the clock probably does). Good idea to change it though, follow these instructions:

 

Regards your light flicker, did you really test all of the cables? Did you use the exact same cables when using your PC software - i.e. take the DMX plug out of the back of the Frog and plug it into your PC DMX interface? Can you take the Frog to the dimmer room and use one *known good* DMX cable to plug into one of your dimmers and confirm the fault? If it's a Fat Frog or above have you tried both DMX outputs on the desk? Can you try in a different dimmers one-to-one?

 

I have used the same cables on both the desk and the computer and the problem only happens on the desk, I have noticed that when you go on the DMX outputs page that the DMX values do change when there are no cues or chasers going on

[Edward Z88]

Hello,

41 minutes ago, MusicBoii05 said:

I have noticed that when you go on the DMX outputs page that the DMX values do change when there are no cues or chasers going on

It sounds like there may be an issue with the faders. I would recommend dropping us an email to support@zero88.com, and we'll be able to advise on repair.

Edward

[iank99]

Yeah - Edwards right, it sounds like a fader dying - the clock issue is because of a dead battery but generally that's all it tends to affect aside from having to reload a show every time you power the desk on.

There's a self test internally that I'm sure Keith has told you about by now - that will help identify the suspects - perhaps some Servisol Super 10 sprayed minutely in to those suspects will help.