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Posted

Been going through the Operating Manual and have hit upon an issue. On the Frog2 LCD when I press the Program Window button on the screen the window that appears on monitor one is the Fixtures window. The button is pressing, and even makes a click, but it only displays the fixture window. Am I doing something wrong, or have misread?

any help appreciated 

chris

running 27.8.2.39

 

Posted

Hi Chris,

Please could you take a picture of the window that opens externally when you press the Program Window button, and post it/email it?

If no windows seem to open, press SCREEN, until you see it on your monitor. 

Edward

Edward Smith
Product Specialist
Email Support

Posted

Edward

Thanks for such a quick response, I hadn’t expected it on New Years Eve! You guys are good. 
I have attached three pictures. The first shows the display on screen one, which was blank as I had closed down all screens on both displays. The next shows the display after pressing the Program Window button on the LCD, which is shown in the third picture. 
Does this help?

regards

Chris

oh, and Happy New Year to you all at Zero88!

88F31AB8-ECF7-438F-962E-B0DCC6E62899.jpeg

6B81C4D2-00D2-4AD3-B404-13CA69CE56D2.jpeg

0DDFEF7E-178E-43FE-9E96-A31C50501CAC.jpeg

Posted

Hi Chris,

Have done a bit of digging into this to remind myself how FROG2 operates. The Program Window was phased out of the FROG2 software in ZerOS 7.8.2.39 (the latest manual was written for software version 4.3). Instead all of the information that was in the Program Window, is shown in the bottom half of the Output Window, when fixtures are selected.

Hope this helps, if you have any questions let us know.

Edward

Edward Smith
Product Specialist
Email Support

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