New fixture Jester 24ML

[BSSG Showservice]

Hi All,

I used the fixture type editor to get my new LEDs onto my Jester 24ML. I created a file .ift, but everytime I want to add this fixture, the desk tells me "No Fixture Manf data".

Version is 4.1, a recent update of the common fixture library was without any problems. Has someone an idea, what I´m doing wrong?

The fixture data were validated by the fixture editor.

Thanks

[Edward Z88]

Hello,

Does the fixture file contain a single manufacturer and fixture? Are there any other custom fixture files you have loaded into the console? If not, before loading your fixture trying going into Setup (SHIFT + MODE), arrow down to <Update Fixture Lib>, and then arrow down to <Clear User Files>. You can then go through and clear each fixture type. Then try loading your fixture file.

If this doesn’t work, please send us an email to FixtureSupport@zero88.com, and one of the team will take a look when we’re back in the office in the new year. 

If you have any questions let me know. 

Edward

[BSSG Showservice]

Hi Edward,

that was exactly the solution, I´m happy.

Thank you so much and all the best wishes for 2020.

Bruno

[Edward Z88]

Hi Bruno,

1 hour ago, BSSG Showservice said:

that was exactly the solution, I´m happy.

Thank you so much and all the best wishes for 2020.

Great, glad to hear this solved the issue. 

Edward