Problem with update FLX S48

[Nick Charalampidis]

Hi!

I have a problem with flx s48 firmware update. I make all steps like that say in this http://support.zero88.com/Legacy-Products/Legacy-Consoles/Legacy-ZerOS/1518909581/ZerOS-Software-Update-on-Consoles-running-ZerOS-7-8-2-39-or-older.htm

An i tried to make the step for the bootable usb. I see this steps o this http://support.zero88.com/Legacy-Products/Legacy-Consoles/Legacy-ZerOS/ORB-XF/998317101/Advice-when-performing-ZerOS-software-upgrades.htm

But the problem remains.

I 'll tried to install first the version 7.9.5 and after the version 7.9.6. But nothing.

My console is Zero88 FLX S48 with firmware version 7.9.4.3.

My USB Stick is Kingstone 32GB Data Traveler SE9 DTSE9G2.

Windows PC

Thank you in advance!

[Edward Z88]

Hi Nick,

The article on our website you linked to is for consoles running ZerOS 7.8.2.39 software or earlier.

To update the console, follow the steps in the release notes, or the ones in the article below...

http://support.zero88.com/1518910761

Hope this helps,

Edward

[Nick Charalampidis]

Thank you for your reply.

When i go on setup-->Load i see my usb stick but look like an emty usb stick. When i put the usb stick on pc i see the instalation folder and a boot file.

[kgallen]

The file should be in the top directory of the usb stick - not in a folder. 

[Edward Z88]

Hi Nick,

The console simply requires the ZerOS OS USB Creator application file, with the .exe file extension. Click the .exe file, and the console will then begin the upgrade.

As Kevin says, make sure the install file is on the roof of the USB stick, not inside any folders. 

Hope this helps,

Edward

[Nick Charalampidis]

Guys thunk you very much i done the update!! Thunk you!!

[Edward Z88]

Hi Nick,

33 minutes ago, Nick Charalampidis said:

Guys thunk you very much i done the update!! Thunk you!!

No problem, glad to hear it.

Any questions just let us know.

Edward