Fixture Update

[terryb]

I am trying to update the fixture library on my TLXtra from 36 to 38. The new library starts loading normally but just before completion 90%  it fails with error code 108. Thoughts please?

[Edward Z88]

Hi Terry,

If you are getting this error, please follow the guidance in the article below...

http://support.zero88.com/1540160811

Hope this helps, if you have any questions let me know.

Edward

[terryb]

This desk has always been a nightmare to update!

I cleared the user files.

I tried to load the blank file and got a wrong file type error.

I am still getting the Failed 108 message at 95%

Just to confirm I am loading gft38_ft.ift  I once managed to pick up a rogue file from the website at one point in the past.

[Edward Z88]

Hi Terry,

If you are currently running fixture library v36, you'll need to load in the "BlankLib.ift" library file before loading in gft38.

Once you have downloaded the blank library file from the article, are you extracting the file to the root of a USB stick?

If you are simply copying it, it won't have been unzipped, and therefore the Jester won't be able to read it.

Let me know how you get on.

Edward

[terryb]

Ok I solved it! I needed to do the OS upgrade from 4.0 to 4.1 first. The blank file then loaded and then the new library.

Thanks for the info about the blank file. 

Thanks Edward

[Edward Z88]

Hi Terry,

Great, glad to hear you solved the issue.

If you have any questions let us know.

Edward