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Posted

After boot up the up/down arrow keys are operating the output window’s scroll bar instead of selecting the master playback’s next/ previous cues.

Switching to one of the other desktop layouts and then back to the Cues layout reenables the navigation through the cue list.

After that, the arrow keys’ cue list navigation function remains intact, no matter how often desktop layouts are switched.

This happens on our FLX with ZerOS 7.9.5 installed. Same behavior on PhantomZerOS 7.9.5 on a Windows 10 PC.

Anyone else experience this? Did I miss some setting in the Setup or something? Feels like a bug. Not a huge deal, but a bit annoying, especially if you consider selecting a cue is usually the first thing one does after the console has booted.

Posted

I’ve had this too just now. Couldn’t find a button that got me to cue stack control. Fortunately have a mouse attached on this occasion. I'm not sure how you get out of this issue if you don't have a mouse to click in the window. I couldn't find any buttons that helped out.

Edit: Cycling around the screens with the View button can get you control if you've no mouse attached. This is probably as Delete-0-Enter says with circling through the external monitor desktops.

Posted

That's interesting, pcollins666. Never had it on 7.9.4, but it happens on every startup of the console since the upgrade to 7.9.5, which doesn't seem to be the case on your FLX. Does the bug appear/ disappear randomly for you?  

Posted

 

3 minutes ago, Delete-0-Enter said:

Never had it on 7.9.4, but it happens on every startup of the console since the upgrade to 7.9.5

Since this was flagged here and I took notice, I pretty sure I'm in the "always on 7.9.5" - but if I think back to some of my 7.9.4 posting (which version had been on my desk for around a year), I did have some cue-stack-focus "snags" but I think that ended up being user-induced. I've been doing a show this past week or so, and I've have a full setup with mouse/keyboard/monitor, and I've been running the master cue stack from the start - so didn't initially realise this issue until it was raised here, after which point I always made sure I used the mouse to set the focus to the cue stack! However I sometimes have a "bare" config using just the console.

I hope Z88 can see this easily and sort it out!

Posted
On 6/13/2019 at 8:08 PM, kgallen said:

This is probably as Delete-0-Enter says with circling through the external monitor desktops.

Exactly. Circling through the desktop layouts Cues, Fader, CBPE and Groups Colour is the workaround I meant, either by multiple presses of the View button or clicks with the mouse/ your finger (if external touchscreen monitor attached)  on the layout buttons at the lower right of the screen. 

Posted
10 minutes ago, kgallen said:

after which point I always made sure I used the mouse to set the focus to the cue stack! 

By just clicking at something in the cue stack? Pretty sure that was what we tried first but didn't work - have to check that again when I'm back at the console. 

Quote

I hope Z88 can see this easily and sort it out!

Yep, fingers crossed! 

Posted
5 minutes ago, Delete-0-Enter said:

By just clicking at something in the cue stack? Pretty sure that was what we tried first but didn't work - have to check that again when I'm back at the console. 

Assuming I was currently outputting cue 1 (green bar) I click on "cue 3" with the mouse (external monitor) to move the next (orange) bar to cue 3 then "try" the up arrow to get to cue 2 for next.

I found the master go would sequence the stack as expected (hence I didn't spot this issue) although as described the arrow keys didn't have control of the next bar.

Posted

Hello Kevin


Off topic

Can you tell me more about what you use with your FLX ...
Mouse and keyboard ? External Touchscreen ?

What more practical use do you have with the mouse ?

Do you use several wings with your FLX?
Do you use a USB HUB if you have several things connected to the USB ports of your FLX?


thank you for your help

Eric

1 FLX + 1 wing  "7.14" + 1  FLX "7.13" & 4 Wings  / 2 Touchscreen  // Jester 24/48 

2 Swisson XND-4R5 ENode  // Stairville : 4 Wash MZH 19X15w  - 31 Retro Flat Par 18X 12w RGBW 

Electroconcept : 36 Wash 18 X 10w Q188 //  ADJ 2 Spot Focus 4Z & 2 Spot Focus 5Z Led 200w  - VARYTEC : 12 Varytec Hero Wash 300 FC

LedStage : 10 LS200 - Spot 200w // 19 Wash Par 12 X 18W   // 12 BOWLDER 12X40w WASH // 12 PARZOOM 19 X 15w  // 7 LY 400 - BSW CMY LED 400w

  • 2 weeks later...
Posted

Hello,

This is logged on our system as issue reference ZOS-9415. This has come about due to the new desktops being implemented. 

The quickest way of getting back to the cue stack on boot, is to press VIEW, then SHIFT + VIEW, if you don't have a mouse/touch screen connected.

If you have any queries let us know.

Edward

Edward Smith
Product Specialist
Email Support

  • 1 year later...
Posted

Hello,

39 minutes ago, Delete-0-Enter said:

Sad this didn't get fixed in ZerOS 7.9.8. ☹️

After resetting the console, currently the active window is the Output window. To focus onto the Cues window on the external monitor if you don't have a mouse or touchscreen connected, jump into the playback's settings and then click OK. Your arrow keys will navigate the Cues window.

Or, coincidentally, use the syntax DELETE 0 ENTER.

Edward

Edward Smith
Product Specialist
Email Support

  • 3 years later...
Posted

Wow, this was fixed in 7.14.1 (29 November 2023)! 🥳

Screenshot2024-01-11202603.thumb.png.829f0b890befed98d3b5319e496acd5a.png

This will save me approx. 10 minutes a year! (which I'll probably spend power-cycling the video projector or rebooting the audio interface)

Thanks guys!

 

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