labby Posted April 8, 2019 Report Posted April 8, 2019 I have a leapfrog 96 running the latest solution software, when scrolling through submaster pages the desk locks up and a black cross appears on the screen. i have to restart the desk to correct this. is there a fix for this problem?
Edward Z88 Posted April 9, 2019 Report Posted April 9, 2019 Hello, Sorry to hear this. I would recommend emailing us a copy of your show file to support@zero88.com. One of the team will be able to take a look, and see what may be causing the issue. 21 hours ago, labby said: running the latest solution software By latest Solution software, I presume you mean ZerOS 7.9.4? All the best, Edward Edward Smith Formerly: Zero 88 Product Specialist - Email Support Currently: Obsidian Control Systems Product Specialist
Mathias Boschen Posted April 25, 2019 Report Posted April 25, 2019 Hi Labby and Edward, we had the same issues with our Leapfrog 48 some time ago. We could fix it by upgrading the internal memory. Our desk had only 256Mb Memory inside, so we upgraded it to 1024Mb. After it, the desk works very fine and quicker without any problems. Matze
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