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van den abbeele Eric

Problems and enjoy...

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Hello

I come back to you for many things.

1 / I have just received my second wing and I am very happy to have been able to extend my FLX.
I'm happy about 95% of the operation of this one ...


2 / Some problems.

A / This last we, I was on a big dance contest.
and during the rehearsal, when I started a cues at the Master playback level, the fade progress bar is stuck before reaching the end of the effect, and everything is stuck. no more buttons wanted to act. I had to restart the FLX ...
Is there another maneuver to do?
Because I tell myself that if it had happened in full show, it's complicated ...
Especially the time when the console restarts, there is no control over the machines that suddenly blink and move in all directions which is not the best if there must be an audience in the room of show ...

B / Sunday when starting the FLX, she no longer recognized the touch screen.
I had everything off ... and everything worked again ... But I do not know if this is normal ...

C / it's been a long time since I had no worries phantom, but this week I had again several times projectors that lit all alone with the faded selection of fader which lights up without touching anything ... Fortunately also in repetition.
But it's strange when you do not touch the console, to see at once one or more fixture light up, ...

I do not know if in the upcoming update, this kind of trouble will be taken into account ...


Conclusion:
The more I work with this console, the more I appreciate it. Apart from the concerns mentioned above.
What is missing, however, is more possibility in terms of effects. And I think the more you can give effects possibilts and small programs of effects, and the more you risk to interest people who make shows.

Thank you...

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Hi Eric,

13 minutes ago, van den abbeele Eric said:

I have just received my second wing and I am very happy to have been able to extend my FLX.

Really glad to hear it.

13 minutes ago, van den abbeele Eric said:

during the rehearsal, when I started a cues at the Master playback level, the fade progress bar is stuck before reaching the end of the effect, and everything is stuck. no more buttons wanted to act. I had to restart the FLX ...
Is there another maneuver to do?
Because I tell myself that if it had happened in full show, it's complicated ...
Especially the time when the console restarts, there is no control over the machines that suddenly blink and move in all directions which is not the best if there must be an audience in the room of show ...

Really sorry to hear this. When the console rebooted, was there a message presented asking to save a debug file? It sounded like the console completely froze. If this happens, power cycling is the only way of clearing the issue.

15 minutes ago, van den abbeele Eric said:

Sunday when starting the FLX, she no longer recognized the touch screen.
I had everything off ... and everything worked again ... But I do not know if this is normal ...

Do you mean the internal or your external touchscreen? If external did you try re-calibrating?

16 minutes ago, van den abbeele Eric said:

it's been a long time since I had no worries phantom, but this week I had again several times projectors that lit all alone with the faded selection of fader which lights up without touching anything ... Fortunately also in repetition.
But it's strange when you do not touch the console, to see at once one or more fixture light up, ...

Please could you confirm the software on the console. To do this tap Z -> System Information, and let me know the Software Version, please check you are running 7.9.4. Did you have Capture connected to the console using CITP?

17 minutes ago, van den abbeele Eric said:

The more I work with this console, the more I appreciate it. Apart from the concerns mentioned above.
What is missing, however, is more possibility in terms of effects. And I think the more you can give effects possibilts and small programs of effects, and the more you risk to interest people who make shows.

Glad to hear it. The effects engine is something our software team are currently working on for the next software release.

All the best,

Edward

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Hello again,

Regarding my software version it is 7.9.4.

when i got the total console freeze, i was doing the lighting changes on scene, and i was at the same time "capture" and CIPT that were working.
Once I restarted the console, I unplugged Capture ...
But no message ...
Does this happen often?

Regarding the ghosts (fixtures that turn on alone) I did not capture any more connected ...

Regarding the screen, it was the external screen ... the same one you use ...

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Hi Eric,

Thank you for the information.

If this happens again, please send a copy of your show file, along with a description of what seemed to cause the crash, to support@zero88.com, and one of the team will take a look and see if they can find the cause.

All the best,

Edward

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